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Sales Director

Company Description

At Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters of your life story include caring for others and a dedicated work ethic, then we need you!

Job Description

Salary: Bonus-eligible paid out monthly 

Schedule:  Tuesday through Saturday

In this position, your main responsibilities will include:

  • Manage the community sales activities; working with placement agencies, speaking with prospects, touring potential residents, and closing sales.
  • Analyze occupancy trends, market/competition trends, and length of sales cycle data to determine the necessary sales activities to achieve full occupancy and a robust waitlist.
  • Develop an effective outreach plan based on the needs of the community.
  • Ensure apartment readiness and the completion of all move-in paperwork prior to move-in.
  • Monitor the community, model apartments, and outside grounds to ensure that the community is clean and tour-ready.

Qualifications

To be successful in this position, we believe that you need the following experiences, strengths, and skills:

  • High School diploma or equivalent is required, Bachelor’s Degree is preferred or commensurate experience.
  • Sales experience in senior living is preferred, but not required.
  • Technology skills are important. We use technology to track all sales activities.
  • Must be self-motivated, organized, and professional. Must be able to work independently and problem-solve.
  • Strong communication skills are critical. You will need to be able to work with potential residents, current residents, placement agencies, and team members.

Additional Information

If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), for paid time off, holiday pay, and discounts through Perk Spot.

Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us.

Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Spectrum Retirement, LLC also participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.

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What You Should Know About Sales Director, Spectrum Retirement Communities, LLC

At Spectrum Retirement Communities, we’re on the lookout for an enthusiastic Sales Director to join our vibrant team located in St. Louis, MO! If you're someone who believes in living without limits and is excited about helping others navigate the journey of aging, you’ll fit right in with our culture of compassion and fun. As the Sales Director, you will spearhead our community sales efforts, working closely with placement agencies and engaging with potential residents to ensure they feel welcomed and informed. You’ll analyze market trends to develop targeted outreach plans, ensuring our community reaches full occupancy and maintains a growing waitlist. Your days will be dynamic—from organizing the readiness of apartments to conducting thorough tours of our lovely community and model apartments. Communication is key in this role, as you’ll be collaborating with residents, team members, and outside agencies. Plus, we value your independence and problem-solving abilities! A successful Sales Director will typically have a high school diploma, with a bachelor's degree preferred, coupled with strong technology skills to effectively track sales activities. If you're ready to make a meaningful difference in the lives of others while advancing your career at Spectrum, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Sales Director Role at Spectrum Retirement Communities, LLC
What are the responsibilities of a Sales Director at Spectrum Retirement Communities?

The Sales Director at Spectrum Retirement Communities is responsible for managing community sales activities, which includes collaborating with placement agencies, conducting tours with potential residents, and ultimately closing sales. They also analyze occupancy and market trends to create effective outreach plans, ensuring the community maintains full occupancy and robust waitlists.

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What qualifications do I need to apply for the Sales Director position at Spectrum Retirement Communities?

To apply for the Sales Director position at Spectrum Retirement Communities, candidates typically need a high school diploma or equivalent; a bachelor’s degree is preferred. Additionally, while previous sales experience in senior living is beneficial, it is not required. Strong communication, organizational skills, and proficiency with technology are essential attributes for success in this role.

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Is experience in senior living necessary for the Sales Director role at Spectrum Retirement Communities?

While experience in senior living can be advantageous for the Sales Director position at Spectrum Retirement Communities, it is not a strict requirement. Candidates with a strong sales background and a passion for helping others will also be considered, provided they possess the necessary skills and motivation to succeed in this role.

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What does the work schedule look like for the Sales Director at Spectrum Retirement Communities?

The work schedule for the Sales Director at Spectrum Retirement Communities is Tuesday through Saturday, making it a great fit for professionals who enjoy having their Sundays and Mondays free. This schedule allows for flexibility in engaging with potential residents and community activities.

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What benefits does Spectrum Retirement Communities offer for the Sales Director position?

Spectrum Retirement Communities offers a competitive benefits package for their Sales Director position, which includes eligibility for medical, dental, and vision insurance. Team members also have access to life insurance, paid time off, 401(k) participation, and various discounts through Perk Spot, enriching your employment experience.

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Common Interview Questions for Sales Director
Can you describe your previous experience in sales and how it relates to the Sales Director position?

When answering this question, highlight specific sales roles you've held, focusing on your achievements and how they align with the responsibilities of a Sales Director. Discuss any experience you have in the senior living or healthcare industries, and emphasize transferable skills like relationship building and market analysis.

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How would you approach developing an effective outreach plan for our community?

In responding to this question, outline your method for assessing community needs, analyzing competitor strategies, and defining target demographics. Include examples of previous outreach plans you've created and their outcomes, highlighting your strategic thinking and adaptability.

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What steps would you take to ensure our community maintains a clean and tour-ready environment?

Here, emphasize your organizational skills and attention to detail. Discuss creating checklists or routine assessments to ensure common areas, model apartments, and grounds remain appealing for potential residents. If relevant, share experiences where your efforts significantly improved an environment’s presentation.

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How do you handle objections from prospective residents during the sales process?

For this question, showcase your active listening skills and your ability to empathize with prospects. Discuss techniques you've used to understand their concerns and how addressing those objections has led to successful sales outcomes in the past.

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Can you provide an example of how you analyzed sales cycle data to improve your sales strategy?

When answering, provide a specific situation where you utilized sales cycle data to make informed decisions. Highlight how identifying trends led to adjustments in your strategy, resulting in increased conversions or faster sales timeframes.

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What role does teamwork play in achieving sales goals, especially as a Sales Director?

Discuss the importance of collaboration in driving sales success. Share experiences where you worked alongside marketing, operations, or other departments to achieve shared objectives, demonstrating your ability to lead and support a unified team effort.

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How do you keep yourself motivated and organized in a sales environment?

Here, detail specific strategies you use to maintain motivation and organization. Mention tools or methodologies, such as CRM software, time management techniques, or self-care approaches, and how they've contributed to your productivity and success.

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What communication strategies do you find most effective when speaking with potential residents?

Describe your approach to building rapport and trust with potential residents. Discuss how you adjust your communication style based on their individual needs, as well as any follow-up practices that help reinforce connections.

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How would you leverage technology in your role as Sales Director?

Share specific technologies or tools that you believe are beneficial for sales tracking and relationship management. Discuss your experience with these tools and how they can optimize the sales process for better results.

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What is your vision for success as a Sales Director at Spectrum Retirement Communities?

Clearly articulate your goals for the role at Spectrum Retirement Communities. Discuss the importance of aligning your vision with the company’s values, focusing on elevating community engagement and driving occupancy rates as primary objectives.

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Founded in 2003, Spectrum Retirement Communities, LLC is a management company of senior living communities. Spectrum offers Independent, Assisted, and Memory Care living communities. Spectrum Retirement Communities, LLC is headquartered out of Den...

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Full-time, on-site
DATE POSTED
December 5, 2024

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