DevOps Engineer - United States Remote

As a DevOps Engineer at Sprinklr, your main responsibilities will include architecting, developing, and maintaining cloud infrastructure to ensure stability and performance. You will also build user-friendly platforms, implement site reliability best practices, write maintainable code, provide educational support to engineering teams, and enhance system scalability and security.

To qualify for the DevOps Engineer role at Sprinklr, candidates are expected to have a BS in Computer Science or Engineering, with 2 to 5 years of DevOps experience. Candidates should also have hands-on experience with cloud platforms like Azure, AWS, or GCP, proficiency in programming languages such as Python or Java, and a strong background in Unix/Linux systems administration.

Candidates applying for the DevOps Engineer position at Sprinklr should be familiar with Kubernetes (AKS, EKS, GKE) and have experience deploying and managing highly available multi-zone Kafka, Elasticsearch, and MongoDB in large-scale production environments. Familiarity with CI/CD platforms and observability tools is also advantageous.

At Sprinklr, the culture is centered around collaboration, learning, and innovation. As a DevOps Engineer, you will be part of an environment where knowledge sharing is encouraged, and continuous improvement is a priority. You'll be working in a flexible and supportive setting that values employee well-being and promotes teamwork.

Sprinklr offers a range of benefits for the DevOps Engineer role, including comprehensive health plans, flexible paid time off, well-being programs, a 401k plan with 100% vested company contributions, generous caregiver and parental leaves, life and disability insurance, and health benefits that cover medical, dental, vision, and prescription drugs.

In answering this question, you should emphasize the essence of collaboration, automation, and continuous improvement in software development and IT operations. Provide examples of how you have applied DevOps practices in your previous roles to bridge the gap between development and operations.

Discuss the importance of treating infrastructure as code and how it allows for scalable and repeatable environments. Mention specific tools like Terraform or CloudFormation that you have experience with and share a project where you successfully implemented it.

It's important to highlight the various monitoring tools you've used, such as CloudWatch or Prometheus. Talk about setting up alerts, logging metrics, and your approach to ensuring application uptime and performance.

In your response, provide a specific example of a challenging situation. Detail the problem, the steps you took to troubleshoot it, and the ultimate solution. This will showcase your problem-solving skills and perseverance.

Here you should clarify the CI/CD tools you are proficient in, like Jenkins, GitLab, or CircleCI. Explain how you've used these tools to automate testing and deployment processes while ensuring high-quality code delivery.

Address the best practices for securing cloud infrastructure, including identity management, data encryption, and regular audits. Share any security frameworks you have experience with and their implementation.

Discuss how automation enables efficiency and reduces the risk of human error in deployments. Provide examples of tasks you have automated, including deployments and infrastructure provisioning.

It's essential to talk about having a rollback strategy if a deployment fails. Describe your systematic approach to diagnosing the issue and restoring service quickly while keeping communication open with stakeholders.

Emphasize the importance of strong communication skills. While technical expertise is vital, being able to collaborate across teams and articulate complex concepts clearly will facilitate better integration of DevOps practices.

Share how you engage with the DevOps community through forums, online courses, webinars, and meetups. Highlight any certifications that you might be pursuing or have obtained to bolster your professional development.