Sr. Artificial Intelligence Business Ops PM (Remote)

Remote - United States

Hotel Engine is a Denver-based travel tech company on a mission to radically simplify trip management for businesses. We’re not a cumbersome travel management company, nor an online price aggregator. We’re a powerful network that brings hotels and businesses together. Our members save time, money and effort in managing their lodging programs, and our partners get access to loyal, high-value business travelers. It’s a true win-win. Following a 2021 series B funding round at a $1.3 billion valuation, we achieved remarkable growth in 2023. We expect 2024 to be our best year yet. 

Across our organization, we’re powered by exceptional talent. From our large Engineering and Product teams to Sales, Supplier Relations, Member Support, Data, Marketing and Operations, our team is forward-thinking, data-driven and customer-obsessed. We’re also a lot of fun — one of the many reasons we were named a Best Place to Work by Built In Colorado for the past four consecutive years. 

We value our individuality, and we also understand that together, we thrive. Most importantly, we know we’re not for everyone! Complacency doesn’t live here. We’re focused on finding the right people who are energized by our culture and bring diverse experiences and backgrounds that will help us unlock our full potential. Click here to view our DNA, and if you like what you see, please read on!

Responsibilities:

• Define, Align, Own and execute Hotel Engine Business Operations AI roadmap.
• Define independent view of machine learning problem spaces for Business Ops that must leverage frontier Machine learning, and Data Analytics.
• Partner with stakeholders across finance, sales, marketing, Human resources to define problem spaces that have ML/AI as their potential solution space.
• Identify best in class Partners as AI solution partners, drive technical POCs, define joint roadmaps and contribute to commercial negotiations.
• Program manage Rapid POC of Generative and Discriminative ML end points solutions.
• Program manage AI end point onboarding by collaborating with Software Engineering, and Platforms scaling teams.
• Define business operations signals roadmap and collaborate with corporate IT for signals ingestions.
• Own third-party signals/data identification and ingestion strategy. Contribute to Business operations signals/data acquisition strategy and roadmap that are required for ML prototypes and systems build.
• Engage Business leadership on novel Applied AI solutions for Business operations/shared services.
• Represent organization in AI industry forums.
• Stay up to date with industry trends and emerging technologies, metrics/OKR for AI/Tech based Business operations transformation.

Qualifications:

• Bachelors /master’s in computer science, Physics, Math, Stats with demonstrable focus on Machine Learning/AI. MBA is desirable and a strong plus.
• 5+ years of experience in technology transformation consulting – Corporate or Technology consulting firms. AI based transformation consulting desirable.
• Knowledge of Machine learning, Generative AI players
• Hands on working knowledge of new application onboarding, system design and architecture principles, including scalability, security, and performance considerations.
• Excellent communication skills and the ability to empathize with internal users, translating their needs into practical solutions.
• Product Roadmaps experience with external Product /API vendors
• Technical and commercial knowledge of one public cloud-based machine learning infrastructure company – e.g., AWS/GCP!

Attributes:

• Learning Machine. Evolving technologies and industry trends, Conferences, Peers. Learning by Partnering engine.
• Bias for action and impact. Don’t shy to build when buy is not possible.
• Excellent interpersonal & communication skills to rally Business operations teams – finance, Human resources, marketing, comms, IT.
• Balance
• Business and technical dimensions
• immediate, mid, long term problem sets
• technical and non-technical stakeholders
• Heavy networker in global AI business community.
• Analytical thinker with a problem-solving mindset.
• Challenger – the why? The why not? Why now? Why not now?
• Team player who can collaborate effectively with cross-functional teams and executive leadership of the company.
• Innovative and adaptable, keeping pace with evolving technologies and industry trends.

Hotel Engine Total Rewards Philosophy | We recognize that there is more to work than day-to-day responsibilities. Hotel Engine has been recognized on Built-in Colorado’s Best Places to Work list 3 years in a row (2020-2022) for our positive culture and robust growth opportunities.  

As a company, we’re also dedicated to giving back to our greater community, and have comprehensive corporate social responsibility programs supporting community, social justice and environmental causes. In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including:   

• Competitive base salaries  
• Annual performance bonuses 
• Stock options for all associates + performance-based stock options  
• Insurance benefits including medical coverage (with a plan available at no cost to employees) + 100% paid dental and vision insurance  
• 401(k) plan with a match program
• Unlimited PTO + 2 paid days each year to volunteer with your favorite non-profit 
• Paid parental leave and family medical leave 
• Hotel discounts through our exclusive platform 
• The ability to make a real impact in an incredibly fast-growing organization; you’ll never be just another cog in the wheel.