Digital Sales Specialist

At SRS Distribution, the Digital Sales Specialist's main responsibilities include driving the adoption of digital tools among customers and employees, conducting training sessions, gathering user feedback for enhancements, and managing customer service inquiries related to digital tools. This role is vital for ensuring that users can seamlessly integrate these tools into their daily operations.

SRS Distribution seeks Digital Sales Specialists who have a sales mindset focused on selling the benefits of digital tools, strong interpersonal skills, and the ability to work independently in a virtual setting. Candidates should have experience in customer training, creative problem-solving abilities, and ideally, knowledge in the pool industry, although this is not mandatory.

Yes, the Digital Sales Specialist position at SRS Distribution is primarily remote but requires up to 50% travel for events, customer visits, and branch location support. The company will provide all necessary equipment to ensure you can perform your duties effectively regardless of your location.

SRS Distribution provides a robust benefits package for Digital Sales Specialists, which includes weekly pay, participation in a Day One 401(k) Plan with company match, generous paid time off, health benefits, and a paid parental leave policy. Additionally, employees can benefit from an employee referral bonus program, making your time at SRS that much more rewarding.

Interested candidates can apply for the Digital Sales Specialist role at SRS Distribution by clicking the 'Apply' button and submitting their details. The hiring team values military experience and encourages all qualified individuals to apply, ensuring a diverse and inclusive workplace.

When answering this question, highlight specific digital tools you've used in past roles and share methodologies you've employed to encourage user adoption. Discuss how you would leverage training sessions and events to showcase the benefits of these tools at SRS Distribution.

To effectively answer this, explain your approach to collecting and categorizing feedback. Illustrate the importance of listening and how this feedback would influence enhancements, ensuring that you align with SRS Distribution's commitment to customer satisfaction and continuous improvement.

Discuss specific strategies such as regular check-ins, collaborative projects, and open communication channels. Stress the importance of understanding your client's needs and how fostering these relationships will enhance the digital sales process at SRS Distribution.

Provide a real-life example detailing your training process. Mention the tools or techniques you used to facilitate understanding, such as hands-on demonstrations or simple step-by-step guides. At SRS Distribution, you can emphasize the value of patience and adaptability in those situations.

Here, express your understanding of how customer events serve to engage clients, provide hands-on experiences, and foster a community. Share ideas on how you would plan and execute effective events that align with SRS Distribution's goals.

Talk about project management strategies or tools you may have used to keep track of tasks. Explain how setting clear deadlines and communicating with team members helps you maintain organization and ensure that all digital initiatives at SRS Distribution are executed smoothly.

Describe any past experiences where feedback was used to improve a digital tool or service. Explain the process you followed to ensure the feedback was actionable and how this aligns with working efficiently at SRS Distribution.

Showcase your ability to tailor your communication based on an audience’s comfort level with technology. Share how you would simplify concepts to ensure clarity for users at SRS Distribution, ensuring they feel confident in using the digital tools.

Reflect on your passion for technology and how you enjoy helping others understand its benefits. Mention your enthusiasm for working at SRS Distribution, as this aligns with their mission to enhance customers’ and employees' experiences through digital transformation.

Discuss different KPIs you would consider important in evaluating the effectiveness of digital tools and adoption rates. Stress how this data-driven approach would guide your ongoing strategies at SRS Distribution to foster continuous growth.