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Staff Assistant - job 1 of 2

Position Description

HBS seeks an individual to provide administrative support to the Program Director of the U.S. Competitiveness and the Managing the Future of Work teams.

The U.S. Competitiveness Project is a research-led effort to understand and improve the competitiveness of the United States—that is, the ability of firms operating in the U.S. to compete successfully in the global economy while supporting high and rising living standards for Americans. The Project focuses especially on the roles that business leaders do and can play in promoting U.S. competitiveness. The Project approaches current challenges to U.S. competitiveness as a matter of global concern, not just an American issue.

The Managing the Future of Work project pursues research that business and policy leaders can put into action to navigate the changing nature of work. As companies grapple with forces—such as rapid technological change, shifting global product and labor markets, evolving regulatory regimes, outsourcing, and the fast emergence of the gig economy—they must overcome challenges and tap opportunities to attract, retain, and improve the productivity of their human assets.

Working closely with all members of these two teams, the Staff Assistant provides high quality administrative support and has the following responsibilities:
  • Support both long-term and day-to-day goals of the Program Director and team members.
  • Provide general administrative support to both teams, including ordering supplies and catering, and requesting service and repair when necessary.
  • Collaborate and communicate professionally with internal and external stakeholders on behalf of the teams.
    • Manage complex calendars; schedules meetings between multiple stakeholders, and updates agenda/tasks as needed.
    • Track faculty presentations; manage room reservations and Zoom meeting administration
    • Proofread, edit, and maintain meeting agendas, presentation materials, etc. Assist with large mailings and collating of materials.
  • Coordinate the social media, marketing, and website presence for the projects, including:
    • Draft and publish posts on behalf of faculty to promote featured appearances and citations in media
    • Schedule media interviews and maintain a list of media contacts
    • Compile and track all media citations for affiliated faculty, for use across School-wide communications
    • Manage newsletter subscription lists, identify and compile relevant content for newsletter distribution, and assist on the production using HTML template
    • Proofread, edit, and maintain web presence, meeting agendas, presentation materials, etc. Assist with large mailings and collating of materials.
    • Update research, media, and bios on public website
  • Support the team with the production and distribution of Managing the Future of Work podcast
    • Schedule interviews, manage studio reservations and release schedule
    • Work with guests to organize campus visits; notify guests of episode release, coordinate episode promotion with guests on social media
    • Generate multimedia for use in marketing the Managing the Future of Work podcast; upload audio files for transcription
    • Field podcast inquiries
  • Help in the planning and execution of events at Harvard and at other cities across the U.S., including the Young American Leaders Program (YALP) convening young leaders from cities throughout the US, manage all logistics including but not limited to:
    • Communicate with participants and guests, process restaurant and classroom reservations, catering orders, A/V, parking reservations, program schedules, preparing handouts and materials, seating charts, etc.
    • Coordinate the nomination, invitation and registration of guests and participants
    • Provide essential day-of event support
  • Prepare and process reimbursements and invoices, track outstanding expenses, and manage payment of vendors and temporary workers
  • Responsible for other duties as assigned.

Basic Qualifications

  • High school diploma, GED, or equivalent required.
  • 3+ years of experience in customer service-oriented and/or administrative support role(s) or related experience is required.
  • Education beyond high school may count towards experience.
  • Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must.

Additional Qualifications and Skills

  • Writing, editing, and proofreading experience preferred.
  • Strong attention to detail, customer service skills, and communication skills to deliver timely response to internal and external stakeholders.
  • Must be focused, collaborative, adaptable, and motivated to learn.

Working Conditions

  • Ability to work occasional extended overtime hours (including some evenings and weekends) is required
  • This position may also include domestic or international travel depending on program needs.

Additional Information

This is a full-time term appointment starting as soon as possible through June 30, 2024, with a strong potential for re-appointment from July 1, 2023, through June 30, 2025.

This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus 2-4 days per week. Specific days and schedule will be determined between you and your manager.

Applications will be considered on a rolling basis. A cover letter and resume are required for full consideration.

HBS is not able to provide visa sponsorship for this position.

Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment .

Benefits

We invite you to visit Harvard’s Total Rewards website to learn more about our outstanding benefits package, which may include:
  • Paid Time Off: 3 weeks of accrued vacation time per year, 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
  • Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
  • Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
  • Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
  • Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
  • Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
  • Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
  • Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
  • Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

General Administration

Department Office Location

USA - MA - Boston

Job Code

403033 Staff Assistant III

Work Format

Hybrid (partially on-site, partially remote)

Department

Division of Research and Faculty Development

Sub-Unit

-

Time Status

Full-time

Salary Grade

053

Union

55 - Hvd Union Cler & Tech Workers

Appointment End Date

30-Jun-2024

Pre-Employment Screening

Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
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June 1, 2023

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