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Lead Pilates Instructor with Sales Experience | Wellesley, MA

Who We Are:

Staffing Fitness is a recruitment agency that finds top talent in the health, fitness, wellness, and beauty industry. We assist our clients in finding amazing candidates with top-notch skills to be the best fit for the right opportunity. Our client will be disclosed upon being selected for the interviewing process.


*Important Note: Must have pilates teaching certification and sales background to apply.*


Job Description:

As the team leader, you will be responsible for providing leadership and daily direction to the studio team at your designated studio. This position requires the candidate to have a sound understanding of sales and operational excellence standards. This leader must also pose a high-caliber approach to coaching and staff development. This role reports directly to the Franchise Owner.


Job Responsibilities:

• Responsible for meeting performance metrics (KPI's), monthly revenue, facilities maintenance and operation needs.

• Lead and coordinate initial and ongoing sales drivers (pre-sale events, studio events, outreach)

• Manage, monitor, develop and evaluate the performance of the studio team for ongoing success and growth

• Compliance and adherence to all company policies for daily studio operations

• Responsible for on-boarding all-new studio team members

• Develop and maintain a high-energy studio culture with members and team employees

• Model all studio activities & responsibilities through self-involvement

• Manage disciplinary actions with Regional Manager involving all studio employees

• Be promotionally-oriented and have the ability to direct sales through company programs.


Operational Responsibilities:

• Responsible for 6 month and annual staff performance reviews (in collaboration with the Director of Training and Development)

• Enforce & maintain all corporate policies, business practices, systems and processes.

• A minimum of 35 hours of work-week will be spent in-studio, front-facing clients

• Monitor retail inventory levels, and ensure staff is informed of all product information needed to support sales.

• Ensures that all front-of-house systems are followed such as proper Member Check-In, correspondences with RV Staffing Team (general and sales related), Guest Registration, retail sales, delinquent account procedures, and customer care issues

• Provide and maintain the highest level of customer service always

• Utilize effective decision-making regarding customer service issues and partnering with Regional Manager when necessary.

• Promote special events for the studio on a monthly basis.

• Responsible for ensuring that the facility is clean, maintained and operationally sound always.

• Responsible for maintaining the full function of all exercise equipment, following equipment maintenance schedules.

• Able to lead the fitness floor, guiding members through workout in a safe and effective manner.


Qualifications:

• Must possess excellent leadership and management skills to create a positive, successful environment for staff and members

• Previous management experience in the health & fitness industry strongly recommended

• Strong work ethic, integrity, and professional demeanor

• Solid verbal and written communication skills required

• Ability to multi-task and manage client and staff concerns

• Previous experience as a fitness coach or instructor, preferred

• Nationally accredited training certification or B.A. in Exercise Science or related field, preferred

• Current CPR Certification or to be obtained within three months of start date

• Excellent time management skills; must be able to manage many tasks quickly and efficiently

• Strong computer skills required with knowledge of MS office programs (Excel, Word)

• Ability to work and function in a TEAM environment

• Flexible to work early mornings, day, evening and weekend hours as needed by demands of the studio

• Health & Fitness minded people with a passion for fitness strongly preferred


Compensation:

• $65k-$70k base salary + bonuses


$65,000 - $70,000 a year
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Average salary estimate

$67500 / YEARLY (est.)
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$65000K
$70000K

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What You Should Know About Lead Pilates Instructor with Sales Experience | Wellesley, MA, Staffing Fitness

Looking for an exciting opportunity to lead and inspire others in the fitness industry? Join our team as a Lead Pilates Instructor with Sales Experience in Wellesley, MA! At Staffing Fitness, we're proud to connect talent with amazing opportunities, and our client is on the hunt for someone just like you! In this key leadership role, you'll take charge of the studio team, guiding them toward success while ensuring a vibrant and high-energy culture. As someone with commercial acumen, you will be responsible for achieving performance metrics and driving sales through engaging events and outreach. A strong background in sales and a passion for Pilates are essential, as you’ll be the heart of the studio, helping others flourish. Your daily tasks will include staff development, managing performance, onboarding new team members, and maintaining stellar customer service. Not only will you lead your team to success, but you will also actively participate in studio operations, ensuring everything runs smoothly and efficiently. If you're ready to work in a collaborative environment that values integrity and encourages growth, this is the role for you. Your journey starts here; let's help others achieve their fitness goals while you thrive in your career!

Frequently Asked Questions (FAQs) for Lead Pilates Instructor with Sales Experience | Wellesley, MA Role at Staffing Fitness
What are the main responsibilities of a Lead Pilates Instructor with Sales Experience at Staffing Fitness?

As a Lead Pilates Instructor with Sales Experience at Staffing Fitness, your main responsibilities will include leading the studio team, ensuring sales and performance metrics are met, onboarding new staff, and creating a positive studio culture. You'll also promote special events, maintain operational standards, and provide exceptional customer service, making sure every client feels valued and inspired.

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What qualifications are needed for the Lead Pilates Instructor position at Staffing Fitness?

To be considered for the Lead Pilates Instructor position at Staffing Fitness, you need to have excellent leadership and management skills, a strong background in sales, and a Pilates teaching certification. A degree in Exercise Science or a related field is preferred, along with previous management experience in the fitness industry. Being CPR certified (or obtaining certification soon after starting) is also a vital requirement.

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What is the typical compensation for a Lead Pilates Instructor with Sales Experience in Wellesley, MA?

At Staffing Fitness, the compensation for a Lead Pilates Instructor with Sales Experience in Wellesley, MA typically ranges from $65,000 to $70,000 per year, complemented by bonuses. This competitive salary reflects the importance of the role and the expertise required to drive success in the studio while fostering a thriving community.

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How does a Lead Pilates Instructor contribute to operational excellence at Staffing Fitness?

In the role of Lead Pilates Instructor at Staffing Fitness, you'll play a crucial part in maintaining operational excellence by ensuring adherence to company policies, managing inventory, and overseeing studio performance metrics. Your ability to monitor and develop your team's performance will directly impact the studio's success, allowing for continuous improvement and a top-notch experience for clients.

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What kind of work environment can a Lead Pilates Instructor expect at Staffing Fitness?

As a Lead Pilates Instructor with Staffing Fitness, you can expect a dynamic, team-oriented work environment that encourages collaboration and personal growth. The focus will be on fostering a high-energy culture while you and your team engage with clients and drive sales, making each day a rewarding experience in the thriving fitness community.

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Common Interview Questions for Lead Pilates Instructor with Sales Experience | Wellesley, MA
Can you describe your experience in managing a fitness studio?

When answering this question, highlight your previous management roles, detailing your responsibilities in team leadership, operational oversight, and achieving sales targets. Be specific about the impact you made on your team and environment, using metrics or personal anecdotes to showcase your leadership style.

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How do you motivate your team as a Lead Pilates Instructor?

To effectively motivate your team, discuss your strategies for creating a positive atmosphere, setting clear goals, and providing regular feedback. Share examples of how you've recognized achievements and cultivated an encouraging environment where team members feel valued and inspired to perform at their best.

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What strategies do you implement to drive sales in a fitness studio?

In your response, talk about specific sales tactics you've successfully implemented, such as hosting events, engaging with clients, and setting KPIs for your team. Discuss the importance of fostering relationships with clients and how you track and analyze sales data to make informed adjustments to your strategy.

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How do you handle difficult customer scenarios in a fitness environment?

When addressing customer concerns, emphasize your approach to active listening, empathy, and problem-solving. Provide a specific example where you successfully de-escalated an issue and left the customer feeling satisfied, demonstrating how your conflict resolution skills contribute to an excellent studio experience.

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What is your philosophy on team development?

Share your views on the importance of investing in team development and how it creates a stronger studio environment. Discuss your experience in mentoring staff and providing regular performance reviews, stressing your commitment to helping team members grow their skills and advance their careers.

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How do you prioritize your workload and tasks as a Lead Pilates Instructor?

When discussing your prioritization methods, outline how you utilize organizational skills and time management techniques to tackle daily responsibilities. Talk about tools you may use for task management and how you stay flexible to adjust as new priorities emerge within the studio.

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What role does a Lead Pilates Instructor play in creating a studio culture?

Explain that a Lead Pilates Instructor is vital in shaping the studio culture by modeling positive behaviors, promoting collaboration, and creating a welcoming environment. Share examples of initiatives you've led to brainstorm ways to enhance culture and work environment for staff and clients alike.

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Can you highlight your experience with community outreach or local events?

In your response, detail any previous experience you've had with community outreach, such as hosting workshops, charity events, or participating in local fitness expos. Discuss how these initiatives not only drive sales but also establish a connection between the studio and the community, fostering goodwill and a stronger client base.

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How do you ensure the highest level of customer service in your studio?

Talk about your commitment to excellent customer service, emphasizing your training protocols for staff and how you lead by example. Provide specific examples of how you've continuously improved customer service and feedback systems to maintain a high standard of care for clients.

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What tools or software do you use to manage studio operations effectively?

Discuss your experience with studio management software, emphasizing specific tools that help with scheduling, inventory management, and performance tracking. Share how these tools contribute to a more efficient operation and a better overall experience for clients and staff.

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Full-time, on-site
DATE POSTED
December 8, 2024

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