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CHIEF INFORMATION OFFICER IT Director IV

Introduction GRADEINDV 0018LOCATION OF POSITIONMaryland Department of HealthOffice of Enterprise Technology201 W. Preston StreetBaltimore MD 21201Main Purpose of JobThe Chief Information Officer (CIO) directs the operation of the Office of Enterprise Technology of the Maryland Department of Health, overseeing and supervising the Department’s IT efforts. The CIO reports to the Deputy Health Secretary of the Department’s Operations administration and serves as advisor to the Health Secretary on all information technology matters. The CIO is the Department’s official point of contact with other government agencies and private entities on information technology issues.The Office of Information Technology provides department-wide information technology planning, acquisition, policies and standards; local and wide area computer networks; and the development, maintenance, and operation of information systems.POSITION DUTIESEssential functions of the CIO include, but are not limited to:• Ensuring that information technology is developed, acquired, and managed within the department in accordance with Federal, State, and Department policies, standards, and procedures.• Collaborating with the Department’s Chief Information Security Officer, Chief Data Officer, and Chief Privacy Officer to oversee the information management, information security, and data integrity of the Department.• Overseeing all information technology functions of the Department including all data centers, technical service centers, production scheduling, help desks, communications networks (data and video), computer program development, information technology service management, enterprise architecture, agency staff training in information technology and computer systems operations.• Monitoring the performance of information technology investments managed by the Department, evaluating those investments on the basis of applicable performance measurements, and advising the Secretary whether to initiate, continue, modify, or terminate an investment.• Collaborating with the Director of the Office of Preparedness and Response to ensure that comprehensive Disaster Recovery Plans exist and are kept current.• Working closely with Program Directors and statewide Local Health Officials to ensure that all new systems development projects include the participation of all stakeholders, and strive to eliminate duplicate data collection/data entry processes.• Overseeing the preparation of the departmental information technology operating budget request and Information Technology Project Request (ITPR).• Determining the department’s optimal information technology organizational structure and develops strategies to achieve staffing requirements.• Ensuring that all agency information technology procurements, contract management, program and project management activities are aligned with best practices and sound principles, and that all agency major information technology projects and procurements are planned, budgeted, and implemented in accordance with State laws and policies.• Developing and oversees a department-wide strategic information technology master plan that is consistent with the statewide strategic information technology plan.• Enforcing the performance evaluation process for the department’s information technology staff, assessing the staff’s information technology skills and knowledge relative to job performance and setting appropriate strategies for hiring, training, and professionally developing information technology staff.• Partnering with other State information technology leaders to facilitate the implementation of sound and integrated statewide information technology architectures.• Developing and implementing strategies to ensure that the Department leverages emerging technologies in a safe but effective manner that ultimately maximizes benefit to the constituents of the State of Maryland.Minimum QualificationsQualified candidates must possess a Bachelor's degree in Information Technology or related field from an accredited college or university and at least ten (10) years of progressively responsible IT leadership experience, including at least three (3) years overseeing IT functionality of a large organization.Desired Or Preferred QualificationsPreferred candidates should possess the following:• Experience with the planning and implementation of enterprise IT systems in support of business operations in order to improve cost effectiveness and service quality.• Ability to strike a balance between being the chief innovator, while being vigilant about assessing risk and what controls need to be in place for cybersecurity and data privacy.• Demonstrated experience and training in project management.• Demonstrated experience in one or more of the following: application development, enterprise architecture, information technology service management, implementation of emerging technologies.SELECTION PROCESSThis is a Management Service position, and serves at the pleasure of the Appointing Authority. A resume must accompany your application.Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incorrect application forms will not be accepted.Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.BenefitsSTATE OF MARYLAND BENEFITSFURTHER INSTRUCTIONSOnline applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov .Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.We thank our Veterans for their service to our country.People with disabilities and bilingual candidates are encouraged to apply.As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

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What You Should Know About CHIEF INFORMATION OFFICER IT Director IV, State of Maryland

The Maryland Department of Health is on the lookout for a visionary Chief Information Officer (CIO) to lead its Office of Enterprise Technology in a way that will positively impact health services across the state. As the CIO, your expertise will guide the IT strategies and operations, ensuring alignment with both federal and state guidelines. Your collaboration with various stakeholders, from the Chief Information Security Officer to the local health officials, will help facilitate smooth communication and project execution. You’ll be at the forefront of managing all IT functions, from data centers to help desks, all while ensuring the implementation of vital disaster recovery plans. Your leadership will also steer the development of a strategic technology master plan that resonates with the state’s broader IT landscape, focusing on maximizing benefits to the citizens. With a robust background in IT leadership and a knack for innovation balanced by a keen eye for cybersecurity, you’ll play a crucial role in shaping the future of health information technology in Maryland. If you're ready to take on a role that fuses technology with a mission to enhance public health, this is the opportunity for you!

Frequently Asked Questions (FAQs) for CHIEF INFORMATION OFFICER IT Director IV Role at State of Maryland
What are the main responsibilities of the Chief Information Officer at the Maryland Department of Health?

The Chief Information Officer at the Maryland Department of Health is responsible for directing the Office of Enterprise Technology, overseeing all IT functions including hardware, software, and networks. The CIO ensures compliance with federal, state, and departmental policies, collaborates with various directors to facilitate project development, prepares the departmental IT budget, and enforces staff evaluations and training programs to develop IT competencies.

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What qualifications do I need to apply for the Chief Information Officer position at Maryland Department of Health?

Candidates must have a Bachelor's degree in Information Technology or a related field, along with at least ten years of progressively responsible IT leadership experience, including three years in a large organization. Preferred qualifications include experience in enterprise IT planning and implementation, project management, and expertise in application development and emerging technologies.

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How does the Chief Information Officer collaborate with other roles in the Maryland Department of Health?

The Chief Information Officer works closely with the Chief Information Security Officer, Chief Data Officer, and Chief Privacy Officer to ensure comprehensive oversight of information management, security, and data integrity while communicating with program directors and local health officials to gather project requirements and address duplicative processes.

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What technology areas should a candidate for the CIO at Maryland Department of Health be familiar with?

A strong candidate for the Chief Information Officer role should have familiarity with enterprise architecture, application development, data management, and cybersecurity practices. Additionally, experience in IT service management and emerging technologies is highly beneficial for ensuring that the department's investment in technology provides optimal benefits.

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What kind of strategic planning is involved for a Chief Information Officer at the Maryland Department of Health?

The Chief Information Officer is tasked with developing and implementing a department-wide strategic information technology master plan that aligns with the statewide IT strategy. This includes conducting evaluations of existing IT investments, ensuring that resources are used effectively to improve overall service quality and cost efficiency in health operations.

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Common Interview Questions for CHIEF INFORMATION OFFICER IT Director IV
Can you describe your experience in leading IT projects within a large organization?

When answering this question, provide specific examples of IT projects you led, emphasizing your role in project management, collaboration with stakeholders, and the outcomes achieved, such as improved efficiency or cost savings.

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How do you ensure compliance with IT policies and regulations?

Discuss your understanding of IT compliance issues, employing practical examples of how you have developed and enforced policies, conducted training, and monitored adherence to regulations in previous roles.

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What strategies do you use to assess and manage risks in IT?

Share your approach for conducting risk assessments, the frameworks employed, and how you prioritize risks based on their potential impact on the organization’s operations, including communicating these risks to stakeholders.

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How do you foster collaboration between IT and other departments?

Highlight your communication skills and experiences in establishing cross-departmental teams, using real-life scenarios where you successfully facilitated collaboration to meet project goals or implement changes.

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What steps do you take for ongoing professional development of your IT team?

Explain your commitment to staff development through mentorship programs, training workshops, and performance evaluations. Use specific examples to illustrate the training opportunities and the positive impact on the team’s skills.

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Describe your experience with developing IT budgets.

Provide insights into your previous responsibilities for creating and managing budgets, including the methodology you used, key considerations taken to align with organizational goals and how past budgets impacted IT functionality.

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What emerging technologies do you believe will impact public health IT?

Discuss technologies like telehealth, AI in healthcare analytics, or data interoperability solutions, explaining their potential applications and your vision for implementing these technologies to improve health delivery.

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How do you handle conflicts or challenges within IT projects?

Describe your conflict resolution approach, providing examples of past experiences where you successfully mediated issues among team members or stakeholders to keep projects on track.

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How do you measure the success of IT initiatives?

Talk about how you establish Key Performance Indicators (KPIs) and use data analytics to assess the effectiveness of IT initiatives. Provide examples of how this has been applied in your previous roles.

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What is your philosophy regarding cybersecurity within the IT framework?

Discuss your proactive approach to cybersecurity, including risk assessments, implementation of security protocols, ongoing monitoring, and employee training. Use examples that highlight your dedication to maintaining data integrity and privacy.

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Full-time, on-site
DATE POSTED
December 10, 2024

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