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Accounts Receivable Specialist

Description

  

The Accounts Receivable Specialist is responsible for routine day-to-day accounts receivable collections and general clerical duties. Specific responsibilities include:


1. Collections of delinquent AR accounts.

2. Process customer invoices daily, ensuring accuracy in billing amounts and terms.

3. Reach out via phone, email, or letters to remind customers of overdue payments.

4. Processing of customer payments via phone and email. 

5. Respond to customers request for statements and invoices. 

6. Collaborates with Sales Team on account status.

7. Recommends the placement of accounts with 3rd party agency.

8. Identify and bring discrepancies to the attention of AR Supervisor.

9. Review and track overdue accounts, maintain accurate records of customer accounts and payment history.

10. Assist in month-end closing by preparing AR reports and reconciling accounts.

Requirements

  

1. High School diploma with 2-5 years business experience, Associate’s degree in Business or Accounting a plus

2. Minimum of 3 years customer service/call center or credit & returns experience preferred

3. Strong analytical and problem solving skills with accounting or bookkeeping skills a plus

4. Strong computer skills (Microsoft Excel preferred), specifically spreadsheet applications

5. Excellent oral and written communication skills with strong attention to detail

Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Accounts Receivable Specialist, Stonewall Kitchen

Join us as an Accounts Receivable Specialist at our vibrant York, Maine office! In this role, you’ll be at the heart of our financial operations, ensuring that our accounts receivable processes run smoothly and efficiently. Your day-to-day responsibilities will include collecting on delinquent accounts, processing invoices with precision, and reaching out to customers through phone calls, emails, or friendly letters to remind them of overdue payments. You'll have the opportunity to work closely with our Sales Team, developing a collaborative approach to managing account statuses and ensuring that our customers' needs are met. With a strong emphasis on detail and communication, you’ll respond to customer inquiries regarding statements and invoices while maintaining accurate records of payment history. If discrepancies arise, you’ll work closely with our AR Supervisor to address them swiftly, recommending accounts for placement with third-party agencies when necessary. You'll also play a vital role in our month-end closing process by preparing AR reports and reconciling accounts. If you have 2-5 years of relevant experience and a proactive attitude, we’d love to hear from you. Join us for a fun and fulfilling journey where your contributions will be valued and your potential realized!

Frequently Asked Questions (FAQs) for Accounts Receivable Specialist Role at Stonewall Kitchen
What are the key responsibilities of an Accounts Receivable Specialist at the company?

As an Accounts Receivable Specialist at our company, key responsibilities include collecting on delinquent accounts, processing customer invoices accurately, communicating with customers to remind them of overdue payments, and collaborating with the Sales Team regarding account statuses. You'll also manage recordkeeping for customer payment histories and help facilitate month-end closing tasks, making this role central to our financial health.

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What qualifications do I need to apply for the Accounts Receivable Specialist position?

To apply for the Accounts Receivable Specialist position, you should have a High School diploma along with 2-5 years of business experience. While an Associate’s degree in Business or Accounting is a plus, it's essential to possess strong analytical skills and preferably 3 years of experience in customer service or accounts. Proficiency in Microsoft Excel and excellent communication skills are critical for success in this role.

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How does the company measure success for the Accounts Receivable Specialist role?

Success for the Accounts Receivable Specialist role is measured by the efficiency of collections, accuracy in invoice processing, effective communication with customers, and the ability to reduce overdue accounts. Additionally, maintaining accurate records and timely reporting during month-end closings are vital indicators of successful performance.

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What tools and software will be utilized by the Accounts Receivable Specialist?

The Accounts Receivable Specialist will primarily use Microsoft Excel for tracking invoices and customer payments. Familiarity with accounting or bookkeeping software may also be beneficial, as you'll be processing payments and managing accounts. Strong computer skills will make it easier for you to perform the responsibilities associated with this role.

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What is the working environment like for an Accounts Receivable Specialist at the company?

The working environment for Accounts Receivable Specialists at our company is collaborative and dynamic. You'll have the support of a close-knit team, work closely with sales professionals, and engage directly with customers. A focus on detail, proactive problem-solving, and open communication fosters a positive atmosphere to thrive and grow in your career.

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Common Interview Questions for Accounts Receivable Specialist
How do you prioritize your tasks as an Accounts Receivable Specialist?

When answering this question, emphasize your ability to assess urgency, categorize tasks, and develop a systematic approach to managing workloads, such as using checklists or prioritizing based on account status.

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What steps do you take to handle a dispute with a customer regarding their invoice?

You should outline your process for resolving disputes, including listening to the customer's concerns, reviewing the account details, and collaborating with your team to find a solution that maintains customer satisfaction while upholding company policies.

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Can you explain how you maintain accuracy when processing invoices?

Discuss specific methods you use to ensure accuracy, such as double-checking figures, utilizing software to minimize errors, and maintaining meticulous records to track any discrepancies while also using checklists.

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How would you approach a difficult collection call?

Outline your approach to difficult collection calls by highlighting your preparation, empathy, and negotiation skills. Stress the importance of remaining calm, professional, and assertive but also friendly and understanding of customers' situations.

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What experience do you have with accounting software?

Share your familiarity with various accounting software, specifying programs you have used in past roles, and how you've leveraged those tools to increase efficiency in accounts receivable management.

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How do you ensure timely follow-ups on overdue accounts?

Discuss tools and methods you use to set reminders for follow-ups, such as automated systems or personal organization systems. Emphasize the importance of consistency in communication to improve collection rates.

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What analytical skills do you bring to the role of Accounts Receivable Specialist?

Explain the analytical skills you possess, such as evaluating payment trends, identifying discrepancies, and making data-driven recommendations to improve collections or processes.

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Describe a time when you successfully resolved a complicated accounts receivable issue.

Provide a specific example of a past challenge, your approach to resolving it, and the outcome. Emphasize your problem-solving abilities and your commitment to maintaining customer relationships.

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How do you handle stress during busy periods, such as month-end closings?

Discuss coping strategies you use during high-pressure situations, like time management techniques or maintaining open communication with team members to ensure collaborative problem-solving.

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What motivates you to excel in an Accounts Receivable role?

Share personal motivators that drive you in the accounts receivable field, such as achieving targets, developing customer relationships, or contributing to overall company success.

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Beginning in 1991, partners Jonathan King and Jim Stott combined their strong interests in horticulture and cooking to create their own unique recipe ideas. Working diligently from home, they established themselves at local farmer’s markets, fairs...

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DATE POSTED
April 12, 2025

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