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Strategic Sales Engineer - job 4 of 4

Gong unlocks reality to help people and companies reach their full potential. The patented Gong Reality Platform™ empowers companies to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, empowering revenue and go-to-market teams to determine the best actions for winning outcomes. Thousands of innovative companies like Morningstar Inc., Paychex, LinkedIn, Shopify, Slack, Sprout Social, Twilio, and Zillow trust Gong to power their customer reality. Gong is an award winning company and was recognized on the Deloitte Technology Fast 500, Forbes Cloud 100, LinkedIn Top Start Ups, and Great Places to Work lists in 2022.

As a Strategic Sales Engineer, you’ll play a key role in leading product demonstrations and educating customers (everyone from sales reps to sales enablement to C-level executives) on the best ways to implement Revenue Intelligence. We believe in Gong’s Solutions Consultants empathize with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs.

RESPONSIBILITIES

Understand customer requirements and communicate the business value of solving problems using Gong’s Revenue Intelligence solution
Prepare demos and proof of concepts to demonstrate various use cases for Gong’s solution
Execute the delivery of solution demos for customers that have more complex use cases, collaborating with other Gong teams as needed
Craft content to show customers how to implement specific use cases or standard methodologies for new technologies
Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales

QUALIFICATIONS

7+ years of customer facing experience as a senior level Sales Engineer or Solutions Architect in an enterprise SaaS environment supporting large strategic customers
An ability to demo to win and quickly communicate complex ideas around a business case
Solid experience in enterprise software architecture, content management, CRM and sales technology
Execution-oriented initiative and with the ability to drive decisions to customer satisfaction
Passion for technology and a love for working in a fast-paced start-up environment
Gong product knowledge, current or past user of Gong
Excellent written and verbal communication, and strong presentation skills
Industry knowledge of our key markets (technology, business services, manufacturing) is a plus
Bachelor’s degree or equivalent experience

PERKS & BENEFITS

We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
Wellbeing Fund - flexible wellness stipend to support a healthier lifestyle.
Mental Health Benefits with covered therapy and coaching.
401(k) program to help you invest in your future.
Education & learning stipend for personal growth and development.
Flexible vacation time to promote a healthy work-life blend.
Paid parental leave to support you and your family.
Company-wide recharge days each quarter.
Work from home stipend to help you succeed in a remote environment.

Gong is an equal opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.

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By Gong

Our mission is to enable leading revenue teams to get the unfiltered truth about their customer interactions, their deals, and transform the way they go to market. By taking the guesswork out of sales, countless companies are closing deals faster ...

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CULTURE VALUES

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

FUNDING

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