Sr. Revenue Operations Analyst

As a Sr. Revenue Operations Analyst at Strava, your primary responsibilities will include managing the end-to-end order-to-cash processes, overseeing billing and collections, and collaborating with cross-functional teams to streamline these operations. You will also lead monthly close activities, monitor credit management processes, and drive strategies to maintain healthy cash flow.

To qualify for the Sr. Revenue Operations Analyst role at Strava, candidates should possess a bachelor’s degree in Finance, Accounting, or a related field, along with at least four years of experience in revenue operations or a similar role. A solid understanding of US GAAP and experience with subscription billing processes is essential.

The Sr. Revenue Operations Analyst plays a crucial role in Strava’s revenue growth by optimizing order-to-cash processes, implementing billing automation, and driving collections strategies to reduce Days Sales Outstanding. By ensuring operational excellence, you will help enhance the efficiency of our revenue-generating processes.

The work environment for the Sr. Revenue Operations Analyst at Strava is dynamic and collaborative. The role follows a hybrid work model, allowing for a balance of remote work and in-office collaboration in San Francisco. Strava promotes a culture of inclusivity and support, fostering the right environment for professional growth.

A Sr. Revenue Operations Analyst at Strava can advance into broader financial roles or leadership positions within Revenue Operations, Financial Planning & Analysis, or even into higher management levels. Your hands-on experience and contributions to operational efficiency will pave your way for career growth.

In your response, you should detail your previous roles involving order-to-cash processes, including specific tasks like order management, invoicing, and collections. Highlight any systems you've used and the impact your efforts had on cash flow and operational efficiency.

Discuss your methodical approach to maintaining compliance, such as adhering to checklists, conducting regular reviews, and staying informed about updated regulations. Provide examples where your diligence prevented potential issues.

Illustrate your experience in managing customer credit checks, setting credit limits, and monitoring accounts. Share how your practices effectively reduced financial risks in previous roles.

Choose a specific challenge related to revenue operations, explain the context, and outline your analytical approach to resolving it. Highlight any collaborative efforts and the final outcomes.

Present your collection strategies such as regular follow-ups, setting clear payment terms, and using automated systems where applicable. Discuss how these strategies helped lower DSO in your past experiences.

Talk about your organizational skills and how you maintain records meticulously for easy access during audits. Provide an example of a successful audit process you've navigated in the past.

Explain any specific tools or software you've implemented, your role in the process, and the efficiencies gained from automation. Highlight metrics or improvements as a result of your contributions.

Emphasize your commitment to continuous learning through professional development, industry publications, and networking in finance and accounting communities. Mention any relevant certifications you hold.

Reflect on Strava's mission to connect athletes and how that resonates with you personally. Share your enthusiasm for contributing to a company that values community and operational excellence.

Discuss your time management techniques, such as using project management tools, setting deadlines, and clarifying project scopes with stakeholders to ensure you meet deadlines without compromising quality.