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Sales Compensation Process & Systems Specialist

Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.About The TeamThe Sales Compensation Team at Stripe is responsible for the overall compensation strategy, design, and payment administration for the global sales organization. We ensure that Stripe’s objectives align with the compensation program and that our sales teams are paid accurately and timely. We provide thought leadership for the go-to market initiatives so that performance and compensation are effectively correlated. The Sales Comp team partners closely with the revenue generating and support functions across Stripe to support the success of our sales efforts.What you’ll doStripe’s Sales Compensation Team has an opening for an experienced systems analyst to be responsible for the effective implementation and ongoing use of the Incentive Compensation Management (ICM) tool. This person will need both sales compensation knowledge and proven experience as the business owner for the compensation calculation tool used to pay our sales force.The right person for this position will be someone who is passionate about sales compensation and comfortable working as a program manager for a compensation system. This candidate will need to have experience working across all levels and functions of an organization (preferably in a high growth environment) to handle questions and escalations and deliver accurate compensation on time. The role requires resilience and the ability to both partner and lead in cross-functional situations. Proven leverage of analytics and quantitative data to calculate and validate compensation is required.This role can be based out of South San Francisco, New York City, Seattle, Chicago, or Remote-US (preference to on-site 50% of time).Responsibilities• Complete the in-progress implementation of the ICM tool to enable compensation calculations based on Stripe’s sales compensation models.• Conduct testing to ensure the ICM correctly calculates payments due.• Work closely with other systems and data teams to enable the performance data to directly feed into the ICM.• Ensure the accurate and timely compensation each quarter to the entire sales force through the ICM.• Distribute quarterly compensation statements to the sales force.• Maintain the accurate salesforce hierarchy and payment structures.• Build and maintain reporting dashboards for use at the individual, management, and executive levels.• Distribute annual sales compensation plans in the ICM.• Lead training and provide support to ICM users.• Have an in-depth understanding of the sales compensation structures used at Stripe.• Have an in-depth understanding of the sales function, product priorities, and individual sales team characteristics at Stripe.Who you areWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum Requirements• BS or BA in Business, Data Science, Economics, Finance, Math, or Statistics.• 6+ years of experience in a Sales Compensation or Sales Operations role.• 3+ years as a key point of contact using an Incentive Compensation Management tool such as (e.g. Callidus, Captivate IQ, Varicent, Xactly).• 3+ years involved in the sales compensation design process.• Experience with CRM (e.g. Salesforce) and reporting tools (e.g. Tableau).• Strong logic, problem solving, and Excel modeling skills.• Very organized and attentive to detail, with excellent prioritization skills that allow you to consistently deliver quality results on time.• Ability to forge strong bonds, work collaboratively with, and influence internal partners such as other Sales channels, Finance, and Business Applications.• Ability to handle escalations and urgent compensation requests with poise.Preferred Qualifications• MBA or applicable Masters degree• SQL programming experience• Sales compensation design experienceHybrid work at StripeThis role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.Pay and benefitsThe annual US base salary range for this role is $133,800 - $200,700. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.
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What You Should Know About Sales Compensation Process & Systems Specialist, Stripe

At Stripe, we're revolutionizing the way businesses operate globally, and we’re looking for a Sales Compensation Process & Systems Specialist to join our Seattle team. In this role, you’ll be at the forefront of ensuring our sales teams are compensated accurately and on time, providing critical support for our ambitious mission to increase the GDP of the internet. As part of the Sales Compensation Team, you’ll manage the implementation and ongoing use of our Incentive Compensation Management (ICM) tool, playing a vital part in our sales compensation strategy. Your experience in sales compensation and program management will shine as you conduct testing, enable performance data feeds, and maintain the salesforce hierarchy. Collaborating with various teams, you’ll distribute quarterly compensation statements and lead training sessions for ICM users. If you have a knack for analyzing data to validate compensation and enjoy building relationships across all levels of an organization, this position is perfect for you. Join us, and together we can empower the sales force at Stripe and support our innovative financial solutions!

Frequently Asked Questions (FAQs) for Sales Compensation Process & Systems Specialist Role at Stripe
What are the key responsibilities of a Sales Compensation Process & Systems Specialist at Stripe?

As a Sales Compensation Process & Systems Specialist at Stripe, your key responsibilities will include overseeing the implementation of the Incentive Compensation Management (ICM) tool, ensuring accurate compensation calculations, conducting thorough testing, maintaining sales hierarchy and payment structures, and building reporting dashboards. You’ll also be responsible for distributing quarterly compensation statements and supporting ICM users through training, all while ensuring that Stripe's sales compensation strategies align with the compensation program.

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What qualifications are required for the Sales Compensation Process & Systems Specialist position at Stripe?

To be considered for the Sales Compensation Process & Systems Specialist role at Stripe, a BS or BA in Business, Data Science, Economics, Finance, Math, or Statistics is required along with a minimum of 6 years in a Sales Compensation or Sales Operations role. Additionally, you should have at least 3 years of experience with an Incentive Compensation Management tool and familiarity with CRM and reporting tools such as Salesforce and Tableau.

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How does Stripe’s Sales Compensation Team ensure timely payments for the sales force?

The Sales Compensation Team at Stripe manages timely payments for the sales force by leveraging the Incentive Compensation Management (ICM) tool to calculate compensation based on established compensation models. The team conducts regular audits and closely collaborates with systems and data teams to ensure that performance data flows seamlessly into the ICM. This comprehensive approach helps to distribute accurate quarterly compensation statements and maintains the sales hierarchy.

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What skills are essential for a Sales Compensation Process & Systems Specialist at Stripe?

Essential skills for a Sales Compensation Process & Systems Specialist at Stripe include strong analytical capabilities for validating compensation, problem-solving skills, and proficiency in Excel modeling. Additionally, being organized, detail-oriented, and able to prioritize tasks effectively are crucial for delivering quality results on time. Building strong working relationships with internal partners is also vital for guiding processes and addressing inquiries or escalations.

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What benefits can I expect as a Sales Compensation Process & Systems Specialist at Stripe?

As a Sales Compensation Process & Systems Specialist at Stripe, you can expect a competitive salary ranging from $133,800 to $200,700, reflective of the role's responsibilities. Benefits include equity options, company bonuses, a 401(k) plan, as well as medical, dental, and vision coverage. Stripe also offers wellness stipends to support your overall health and well-being.

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Common Interview Questions for Sales Compensation Process & Systems Specialist
Can you describe your experience with incentive compensation management tools?

When answering this question, provide specific examples of the ICM tools you have used, describing your role in their implementation and management. Highlight any challenges faced and how you overcame them, showing your problem-solving skills.

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How do you ensure accuracy in compensation calculations?

Discuss your approach to validating compensation calculations, including the checks and balances you implement. Share examples of how you've previously conducted testing or audits to ensure compensation accuracy.

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What strategies do you use to collaborate with cross-functional teams?

Explain your methods for effective collaboration, such as regular check-ins, clear communication channels, or project management tools. Provide an example of a successful project involving multiple teams, illustrating your ability to foster teamwork.

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How do you handle escalations related to compensation requests?

Detail your process for managing escalations, emphasizing the importance of clear communication and timely responses. Share an example of a successful resolution to an urgent issue, showcasing your conflict resolution skills.

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What role do analytics play in your compensation strategy?

Discuss how you utilize analytics to inform compensation decisions. Provide examples of how data-driven insights have influenced your strategies or how you've used analytics to validate compensation.

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Can you give an example of how you maintained compensation structures?

Share a specific instance where you managed compensation structures, discussing the processes involved in ensuring they aligned with organizational goals and were communicated effectively to stakeholders.

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What techniques do you use to build reporting dashboards?

Describe the tools and methodologies you use for constructing effective reporting dashboards. Provide examples of key metrics you track and how these dashboards help inform business decisions.

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How would you approach the training of ICM users?

Explain your strategy for training users on the ICM system. Highlight your methods for making the training engaging and effective, such as hands-on sessions, documentation, and ongoing support.

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What trends do you see in sales compensation today?

Discuss current trends in sales compensation that you find relevant. Give examples of how these trends could impact Stripe's compensation strategies and how the company can stay ahead.

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Why are you interested in the Sales Compensation Process & Systems Specialist role at Stripe?

Articulate your enthusiasm for the position and company, relating your experience and values to Stripe's mission. Discuss how you align with their culture and how your skills can contribute to their goals.

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Stripe is an Irish-American financial infrastructure platform offering payment-processing software and application programming interfaces for e-commerce businesses, websites and mobile applications.

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BADGES
Badge Diversity ChampionBadge Global CitizenBadge InnovatorBadge Rapid Growth
CULTURE VALUES
Customer-Centric
Inclusive & Diverse
Empathetic
Collaboration over Competition
Fast-Paced
Growth & Learning
Transparent & Candid
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 10, 2024

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