Tech Sales Positions (Japanese & English Bilingual Speakers)

The primary responsibilities for a Tech Sales Position at Substance include engaging potential clients to understand their technology needs, conducting sales presentations, showcasing our technology offerings, maintaining relationships with existing clients, identifying new business opportunities, and collaborating with marketing and customer support teams to enhance customer experiences.

To qualify for Tech Sales Positions at Substance, candidates must be bilingual in Japanese and English, possess previous sales experience—preferably in the technology sector—have strong communication skills, and be familiar with CRM tools and sales methodologies. A passionate attitude towards technology and the ability to convey technical concepts to non-technical clients are also essential.

Preparing for a Tech Sales Position interview at Substance involves researching the company's technology offerings, familiarizing yourself with industry trends, practicing your presentation skills, and being ready to discuss your previous sales experiences. Emphasizing your bilingual abilities and your understanding of client relationship management can set you apart.

The company culture at Substance is centered around action, transparency, and forming real connections. We value meaningful matches between candidates and the roles available. Employees in Tech Sales Positions will find an environment that fosters collaboration, innovation, and personal growth.

Substance offers clear career progression pathways in Tech Sales Positions, allowing employees to grow their careers within the company. As you develop your skills and contribute to our sales efforts, opportunities for advancement and specialization in various technology areas will arise.

In a Tech Sales role, managing client relationships starts with effective communication and understanding client needs. It's important to regularly follow up, provide exceptional customer service, and adjust solutions based on feedback and evolving requirements.

Describing a successful sales strategy involves outlining your approach in identifying market opportunities, tailoring solutions to meet client needs, and collaborating with teams to enhance overall customer satisfaction. Provide a specific example that highlights your ability to adapt and succeed.

Effective sales presentations rely on clarity, storytelling, and engagement. Use visuals, demonstrate value through case studies, and connect with your audience's needs, ensuring that you address potential concerns while clearly showcasing the benefits of the technology.

Staying updated on industry trends involves reading industry publications, attending webinars and conferences, participating in tech forums, and following thought leaders on social media platforms. This continuous learning helps inform sales strategies and tech offerings.

Handling objections requires active listening and empathy. Acknowledge the client's concerns, provide informed responses, and offer reassurance by showcasing testimonials or case studies that demonstrate how your solutions have successfully addressed similar issues.

Express your enthusiasm for technology and sales, and highlight how Substance's commitment to innovation and collaboration aligns with your career goals. Mention specific aspects of the role or company culture that genuinely appeal to you.

Prioritizing sales activities involves evaluating potential leads based on their value and likelihood of conversion. Utilize a CRM system to track interactions and focus efforts on high-priority clients while efficiently managing your time between existing and new opportunities.

Teamwork is crucial in the sales process as it fosters collaboration between departments. Share experiences where you’ve partnered with marketing, support, or technical teams to meet client needs effectively or to strategize on complex sales opportunities.

Describe a specific instance where you not only met but exceeded sales targets, detailing the steps you took, the strategies implemented, and the final results. Highlight teamwork and resourcefulness as key factors contributing to your achievement.

Adapting your sales approach for diverse markets begins with research and cultural awareness. Tailor your messaging, approach, and even product offerings based on the unique preferences and needs of each market, ensuring relevance and relatability.