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Key Account Manager THD Channel/Diablo Mexico Region

Company Description

THE BEST NEED THE BEST.

Known as "The Game Changers”, Diablo Tools (www.DiabloTools.com) elevates the market by providing Best in the World and Best for Our World cutting tool and power tool accessory solutions for professional users. With innovation at the forefront of everything we do, Diablo Tools continues to “raise the bar” by bringing the most advanced technology to the portable tool market that increases quality and performance and saves our users time and money. Diablo Tools is committed to providing first-class technology that makes dominates the jobsite but also makes it safer. Our innovation, however, is not the only thing that sets us apart from the competition – our people do, too. At Diablo Tools, we pride ourselves on putting “People First.” We cannot be the Best without the Best. That’s why we onboard the Best talent and continue to invest in them through ongoing training and recurring professional development opportunities. We are proud to provide a culture that is innovative, supportive, fun, connected, and nurtures growth for our people. Our commitment to our employees has been recognized by the employee engagement platform, Energage, by naming Diablo Tools a Top Workplace in 2024. Additionally, Diablo Tools was named a Top Workplace in the cultural excellence category for professional development, employee well-being and employee appreciation. We strive to be the best for our end-users and the best for our team – so Join the Best, today!

We are expanding our Home Centers sales team and are looking for an extroverted, highly motivated, and driven Sales and/or Marketing Professional with 3-5 years of experience. This is an amazing opportunity to take your competitive fire and win with THE BEST. Our future-forward approach in everything we do is what separates us from the rest. We Lead, Never Follow.

Basic knowledge of construction products and power tools is not necessary. We provide a world class, hands-on sales and product training program for all candidates regardless of previous experience. We offer a tremendous career track in sales and marketing focused on development and growth for our employees.

Are you hungry, ready for immediate impact, excited for a challenge? Change your future forever by joining the Best!

Job Description

Managing and developing key account strategies in The Home Center channel to gain market share within multiple categories & markets we serve.  This position will work closely with the Field Sales, Marketing and New Product Development to design and implement strategies across Home Depot. This position will be based in Atlanta, GA with primary region responsibility for Mexico.

  • Establish and manage a strong relationship between all stakeholders
  • Develop a deep understanding of customer needs and their goals
  • Design and implement strategies that achieve sales growth targets
  • Create and implement marketing and merchandising strategies designed to grow market share
  • Responsible for offshelf promotional strategies & execution
  • Implement product knowledge and demonstrate training for internal and customer merchandising executive teams
  • Establish and achieve key metrics for product category specific growth targets
  • Collect and analyze key customer data and metrics to understand market behaviors, trends and sales performance
  • Own and manage customer complaints and requests
  • Ensure timely delivery of products
  • Prepare and present regular reports internally and externally to stakeholders

Qualifications

  • Bachelor's Degree in Business/Marketing or related field required
  • Proven ability to apply a broad knowledge of sales and marketing strategies for multiple channels
  • Demonstrable compelling communication with corporate staff, sales organization & customers
  • Proven excellence in development of key metrics and goal setting
  • Track record of successful product launches
  • Proficient in MS Office (Word, PowerPoint, Excel, Skype, etc).
  • Bilingual- English/Spanish required
  • Travel requirement in responsible region (Mexico) 30%

Additional Information

Diablo Tools and the Robert Bosch Tool Corporation are proud supporters of STEM (Science, Technology, Engineering & Mathematics) Initiatives

  • FIRST Robotics (For Inspiration and Recognition of Science and Technology)
  • AWIM (A World In Motion)

Equal Opportunity Employer

With more than 400,000 associates in a variety of locations, including 60 countries worldwide, diversity and inclusion (D&I) is a lived experience at Robert Bosch Tool Corporation.

By choice, we are committed to a diverse workforce – EOE/Protected Veteran/Disabled.

Indefinite U.S. Work authorized individuals only.  Future sponsorship for work authorization unavailable.

Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About Key Account Manager THD Channel/Diablo Mexico Region, Bosch Group

At Diablo Tools, we're on the lookout for an enthusiastic and driven Key Account Manager for the THD Channel in the Mexico Region to join our vibrant team based in Atlanta, GA. Known as "The Game Changers", we pride ourselves on providing cutting-edge tools and accessories that elevate the professional user's experience. This is not just about selling tools; it's about fostering relationships, understanding customer needs, and creating innovative strategies that drive sales growth. As a Key Account Manager, you'll collaborate closely with our Field Sales, Marketing, and New Product Development teams to formulate and execute tailored plans specifically for the Home Depot channel. Building a strong connection with all stakeholders is crucial, as you will harness your understanding of market trends to implement impactful promotional strategies. Your passion for sales and marketing will shine as you develop and achieve key metrics while ensuring that customer satisfaction remains at the forefront. If you have a bachelor’s degree, are bilingual in English and Spanish, and possess a knack for compelling communication, we want you to be a part of our team. At Diablo Tools, we believe in investing in our people through ongoing training and development opportunities, because as we say, we can't be the best without the best. Ready to change your future forever? Join us and let’s win together!

Frequently Asked Questions (FAQs) for Key Account Manager THD Channel/Diablo Mexico Region Role at Bosch Group
What are the main responsibilities of the Key Account Manager at Diablo Tools?

The Key Account Manager at Diablo Tools is responsible for managing and developing key account strategies within the THD channel, specifically targeting market growth for the Home Depot channel in the Mexico region. This role will involve building strong relationships with stakeholders, understanding customer needs, implementing effective marketing strategies, and driving sales growth while ensuring high levels of customer satisfaction.

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What qualifications do I need to apply for the Key Account Manager position at Diablo Tools?

To apply for the Key Account Manager position at Diablo Tools, candidates should have a Bachelor's Degree in Business, Marketing, or a related field. A strong background in sales and marketing strategy development, excellent communication skills, and bilingual proficiency in English and Spanish are also required. Previous experience in managing accounts and proven success in product launches will be a strong asset.

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Does Diablo Tools require prior knowledge of construction products for the Key Account Manager role?

No prior knowledge of construction products or power tools is necessary to apply for the Key Account Manager role at Diablo Tools. The company provides comprehensive hands-on sales and product training for all new hires, ensuring they are well-equipped to succeed in the position regardless of previous experience.

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What kind of training does Diablo Tools offer for the Key Account Manager?

Diablo Tools offers a world-class, hands-on sales and product training program for the Key Account Manager position. This training is designed to equip new hires with the necessary skills and knowledge to excel in their roles, and it highlights the company's commitment to the ongoing professional development of its employees.

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What benefits can I expect as a Key Account Manager at Diablo Tools?

As a Key Account Manager at Diablo Tools, you can expect a supportive work culture that prioritizes employee growth and well-being. The company is recognized as a Top Workplace in 2024 and actively invests in employee training and development. Additionally, you will have the opportunity to work within a dynamic team that encourages innovation and supports your career advancement.

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Common Interview Questions for Key Account Manager THD Channel/Diablo Mexico Region
Can you describe your experience with developing key account strategies?

When answering this question, provide specific examples of key account strategies you've developed in previous roles. Discuss your approach to understanding customer needs, how you established relationships, and the outcomes of your strategies. Be sure to highlight any measurable results or growth you achieved.

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How do you handle customer complaints?

It's crucial to show your problem-solving skills and customer-centric approach. Explain how you listen to the customer's concerns, assess the situation, and develop a solution while maintaining clear communication. Providing an example of a successful resolution will strengthen your answer.

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What strategies have you implemented to achieve sales growth?

Discuss specific sales strategies you have successfully implemented in past roles. Provide details about how you identified opportunities, tailored your approach to customer needs, and tracked your success through metrics. Highlight your ability to adapt strategies based on market feedback.

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Describe a situation where you had to collaborate with a team to achieve a goal.

Showcase your teamwork abilities by detailing a specific instance where you worked with a team. Emphasize your role in the collaboration, the goal you aimed to achieve, any challenges faced, and the team's ultimate success. Highlight your contributions and how they supported the overall team effort.

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How do you stay informed about market trends and customer behaviors?

Explain your methods for staying updated on market trends, such as following industry publications, attending trade shows, participating in webinars, or utilizing analytics tools. Demonstrate your proactive approach to continuous learning and adapting your strategies based on insights gained.

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What motivates you in a sales role?

Identify personal motivations that drive your passion for sales, such as achieving targets, building relationships, or solving customer challenges. Share a few examples of past moments where your motivation led to success, reinforcing your commitment to excellence.

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How would you approach managing multiple accounts?

Discuss your organizational and prioritization skills. Explain how you would assess the needs of each account, develop a tailored approach based on their unique service requirements, and set reminders or use tools to track follow-ups. Demonstrate your ability to juggle diverse responsibilities effectively.

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Can you provide an example of a successful product launch you've managed?

Provide a detailed account of a specific product launch you managed, discussing your role in the planning, execution, and evaluation phases. Highlight the strategies you utilized, the collaboration needed with various teams, and the measurable outcomes that demonstrate the launch's success.

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What is your experience with MS Office and other digital tools?

Outline your proficiency with MS Office applications like Word, PowerPoint, and Excel, giving examples of how you've used them in previous roles. If applicable, mention any other digital tools or software you've utilized that are relevant to the Key Account Manager position.

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Why do you want to work for Diablo Tools?

Share your enthusiasm for Diablo Tools by discussing what stands out to you, such as the company's innovation, commitment to employees, and recognition as a Top Workplace. Relate these values to your personal career goals and how you believe you can contribute to the company's continued success.

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Bosch is a global supplier of technology and services. Bosch specializes in consumer goods, industrial technology, and energy technology. It offers innovative solutions for smart homes, smart cities, connected mobility, and connected manufacturing...

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Full-time, on-site
DATE POSTED
December 7, 2024

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