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Solar Helper

Brief Description of Sunnova


Sunnova (NYSE: NOVA) is an industry-leading adaptive energy services company focused on making clean energy more accessible, reliable, and affordable for homeowners and businesses.

 

At Sunnova, we embrace diverse perspectives, vibrant creativity and forward-thinkers who share our zeal for a sustainable future. A career with us means pushing beyond traditional limits, exploring new horizons, collaborating with like-minded peers, and transforming the energy industry for the better.

 

If you're excited about being a part of the fastest-growing segment of the energy industry, we encourage you to apply!


The Solar Helper Position

Sunnova Energy is searching for a Solar Helper for our Maintenance and Service group. Sunnova owns and maintains a distributed fleet of residential solar systems across 30+ states and several U.S. territories. All monitoring and inbound customer service calls are handled in-house. We utilize a highly skilled team of technicians as well as third-party service partners, to maintain and service our fleet. The Solar Helper’s primary responsibility is to assist Solar Technicians with maintaining the performance of the solar systems, provide excellent customer service to our Customers, ensure a smooth workflow, and optimally performing solar systems.

 

Solar Helper Responsibilities

Assists Solar Technician in performing maintenance and service tasks for solar customers in assigned territories

Assists Solar Technician in evaluating systems accurately for maintenance, warranty, design, and other purposes

Assists Solar Technician in providing Tier 1 troubleshooting for all performing solar systems

Develops knowledge of all roof types, the appropriate flashings, and mounts, while working at various heights

 

Minimum Requirements

High School Diploma (or GED) 

0-1+ year experience as an electrical technician, solar installer, or solar maintenance technician

Current, valid Driver's license with acceptable Motor Vehicle Record 

Proficient in speaking, reading and writing English

Electrical training

 

Preferred Qualifications

OSHA 30 Certified

Formal electrical apprenticeship and/or vocational training

0-1 + years’ labor experience in electrical trade, general construction, or mechanical experience

0-1 + years in the Solar Electric Industry 

Bilingual, English and Spanish   

 

Additional Knowledge, Skills and Abilities

Proficiency in Microsoft Office

Organized and maintains a professional appearance

Strong verbal and written communication skills.

Reads and interprets blueprints, schematics, and wiring diagrams

 

Working Conditions

Location varies depending on job sites

Estimated 25% travel with 25% overnight stays

Able to work an adjusting schedule and respond to emergencies

Driving Required; Valid Driver’s License and Motor Vehicle Report required

 

Physical Requirements

·        Long hours spent outside of residential rooftops, driving to customer residencies, some ground and rooftop work 

·        Various weather conditions include cold and snowy, hot and humid, and everything in between; must be comfortable working in different environments

·        Able to lift and carry up to 50 pounds; assistance may be provided for oversized items

·        Able to sit, stand, walk, and drive for up to 8 hours at a time

·        Work postures include reaching, kneeling, pushing, pulling, squatting, crawling, bending, twisting, climbing, and handling objects above/below the shoulder

 

Benefits

Sunnova offers a generous employee reward package that includes:

 

Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.

Paid time off, including 10 holidays and Paid Parental Leave

Cell phone allowance for many roles

Free access to onsite fitness center in Houston and/or discounted fitness memberships through health provider


$28.50 - $28.50 an hour

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

We appreciate the capabilities of artificial intelligence (AI), and we are looking to hire real people.  If you use AI for any part of the job application process, we highly encourage that you review any AI generated content to ensure your personality and unique capabilities are highlighted. We reserve the right to disqualify candidates that we reasonably believe solely relied on AI generated content in the application process.

If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.

Average salary estimate

$59280 / YEARLY (est.)
min
max
$59280K
$59280K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Solar Helper, Sunnova Energy International, Inc.

Sunnova Energy, a leader in adaptive energy services, is on the lookout for a passionate Solar Helper to join our Maintenance and Service group in sunny Orlando, FL. In this role, you'll be assisting skilled Solar Technicians to maintain and service our extensive fleet of residential solar systems, ensuring that our solar solutions are performing at their best. If you're eager to dive into the world of renewable energy and help improve customer satisfaction while gaining hands-on experience, this position is perfect for you! As a Solar Helper, you'll get involved in various tasks from evaluating systems for maintenance to providing Tier 1 troubleshooting assistance. We're looking for someone who is organized, has a keen interest in building their knowledge in solar systems, and thrives in a dynamic environment where teamwork and excellence are key. With a focus on alternative energy solutions, Sunnova not only empowers homeowners but also creates pathways for a sustainable future. Your journey with us will include working in diverse environments and understanding different roof types. In addition to your hands-on work, you will be part of a vibrant community passionate about clean energy. So if you're ready to take your first step into the booming solar industry with a company that values creativity and innovation, we'd love to see your application!

Frequently Asked Questions (FAQs) for Solar Helper Role at Sunnova Energy International, Inc.
What are the main responsibilities of a Solar Helper at Sunnova?

As a Solar Helper at Sunnova, your primary responsibilities involve assisting Solar Technicians with routine maintenance and service tasks for our residential solar systems. You will help evaluate systems, provide troubleshooting support, and ensure that everything is functioning smoothly for our customers. This role is integral to maintaining our high standards of customer service and optimal performance of solar systems across Orlando, FL.

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What qualifications do I need to become a Solar Helper at Sunnova?

To become a Solar Helper at Sunnova, you need a High School Diploma or GED and ideally some experience as an electrical technician or solar installer. While 0-1 years of relevant experience is acceptable, having certifications such as OSHA 30 and completing formal electrical training can give your application an edge. Additionally, strong communication skills and the ability to work in varied environments are essential.

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What is the working environment like for a Solar Helper at Sunnova?

Working as a Solar Helper with Sunnova, you will be on the go, engaging in both ground and rooftop tasks, often amid different weather conditions. You must be comfortable traveling to various job sites and working with heights. The position involves physical labor, and you'll experience a mix of tasks daily, keeping the job exciting and dynamic while promoting a healthier environment.

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What kind of training and development does Sunnova offer for Solar Helpers?

Sunnova prioritizes the growth and development of its employees. As a Solar Helper, you will receive on-the-job training under experienced technicians, providing you with hands-on learning about solar systems and maintenance processes. Additionally, there are opportunities for further training in electrical systems and possible pathways to advance within the company.

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What benefits can I expect as a Solar Helper at Sunnova?

As a Solar Helper at Sunnova, you can enjoy a comprehensive benefits package that includes medical, dental, and vision insurance, a healthcare flexible spending account, 401(k) plans with employer matching, generous paid time off, and opportunities for fitness benefits. Additionally, you'll be part of a team dedicated to making a real difference in the energy industry, and you'll work in an environment that values your contribution.

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Common Interview Questions for Solar Helper
How do you feel about working at heights and in varying weather conditions as a Solar Helper?

It's important to express your comfort level with heights and your adaptability to different weather conditions. Highlight any previous experience you have working in such environments and convey your understanding of safety procedures and personal responsibility when working outdoors.

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Can you describe a time when you provided excellent customer service?

Reflect on a specific instance where you went above and beyond for a customer. Focus on your communication skills, how you addressed their concerns, and the outcome of that interaction. Showing that you can handle customer service challenges will demonstrate your fit for the role.

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What do you know about solar systems and how they work?

Prepare by researching the basics of solar systems, including how photovoltaic panels convert sunlight to electricity and the components involved. Show your enthusiasm for renewable energy and express your eagerness to learn more on the job, highlighting your commitment to contributing to a sustainable future.

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Describe your experience with electrical work or related trades.

Discuss any relevant experiences you’ve had in electrical work or general trades. Mention specific tasks you're familiar with, any tools or equipment you know how to use, and your willingness to learn more about solar technology through training.

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How do you prioritize tasks when you have multiple responsibilities?

Explain your approach to time management and how you determine which tasks need immediate attention versus those that can wait. Providing an example from your past work experience can reinforce your ability to handle multiple responsibilities and ensure high-quality work.

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What motivates you to work in the solar industry?

Share your passion for renewable energy and sustainability. Discuss any personal experiences or values that align with working in the solar industry and how they drive you to contribute positively to the field as a Solar Helper.

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How do you handle working as part of a team?

Emphasize your collaborative skills and experience working in team settings. Provide an example of a successful project you worked on with others and highlight your ability to communicate effectively, share tasks, and support fellow team members.

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What safety practices do you consider when working in this role?

Detail your understanding of safety practices such as wearing protective gear, maintaining a clean workspace, and following protocols when using tools at heights. Knowing safety is paramount in this industry and articulating your commitment to it will be critical.

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Can you explain the importance of troubleshooting solar systems?

Discuss how troubleshooting is vital for ensuring that the solar systems perform correctly and efficiently. Touch on the impact that well-maintained systems have on customer satisfaction and the overall effectiveness of solar technology in a residential setting.

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What skills do you feel are most important for a Solar Helper at Sunnova?

Outline skills such as technical knowledge of solar systems, customer service abilities, organization, physical fitness, and strong communication skills. Reinforce how these skills will contribute to your success and ability to support the team at Sunnova.

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Sunnova is a power company, offering rooftop solar service to homeowners in the United States and its territories through their network of local sales and installation partners. They are based in Houston, Texas.

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Full-time, on-site
DATE POSTED
December 13, 2024

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