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Appointment Setter (In-Store)

DescriptionJob DetailsEverything we do at Sunrun is driven by a determination to transform the way we power our customers' lives. We know that determination starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion, and belonging.Do you believe in a sustainable future where everyone can access the power they need, whenever they need it? At Sunrun, we believe that future starts today! We offer power that is reliable, for when the electricity grid isn’t. Rechargeable, for when uncertain days become nights. Affordable, so it’s accessible to more families. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging. Come join the thousands of Sunrunners already powering their potential at Sunrun!OverviewPower your potential and #electrifyyourcareer by joining the leading U.S. solar, storage, and energy services company. Are you looking to position yourself in a high growth, high impact career? Do you desire a sales lifestyle? If so, look no further - the Sunrun retail team is hiring!Duties & ResponsibilitiesIn this role, you will act as the face of Sunrun in a designated partner retail store, where you will make a significant impact on potential customers. Impact is made by building relationships, building excitement for our products, and educating potential customers on renewable energy and storage solutions. You will be responsible for scheduling appointments and building the Sunrun customer base. Your focus on each person you meet is to influence and impact them in a positive manner. If you thrive on exceeding personal and team goals, this role is for you!Qualifications/How You Will Be Successful:• Success in this role requires strong communication skills, excellent technology skills, resilience, self-motivation, grit, and passion for our mission.• Availability to work a retail schedule including weekends, evenings and some holiday shifts. This schedule is optimized for your sales success and earning potential.• Access to reliable transportation to support a multi-store territory zone within 15-30 mile radius.• At least two years of 2 years of relevant work experience.• Significant comfort level with technology, utilizing an IPAD/computer and multiple software applications.How you will be rewarded:• Full benefits package including health, vision, dental insurance, 401K with company match, Employee Stock Purchase Program, paid training, and much more.• The opportunity to invest in yourself and your career through PowerU - Sunrun’s 100% tuition reimbursement program with over 150 educational opportunities.• Highly competitive sales commissions paid biweekly for new solar appointments and contracts that result from your efforts.• Competitive hourly base pay and commission plus lucrative performance incentives through our Nike/Lululemon sponsored incentive program. You’ll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips.• Internal advancement opportunities, as earned.• Our top performers earn up to $160,000.00/year. This could be you!Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed. Candidates in locations outside this local area may have a different starting salary range for this opportunity which may be higher or lower. Please speak with your recruiter to learn more.The starting salary/wage for this opportunity is: $16.50 an hour + CommissionsOther rewards may include annual bonus eligibility, which is based on company and individual performance, short and long term incentives, and program-specific awards. Sunrun provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions.This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role. It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at candidateaccomodations@sunrun.com.Job Type: Full-timePay: $55,000.00 - $80,000.00 per yearBenefits:• 401(k)• 401(k) matching• Dental insurance• Disability insurance• Health insurance• Paid time off• Paid training• Vision insuranceShift:• 8 hour shiftSupplemental Pay:• Commission payWork Location: In person
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What You Should Know About Appointment Setter (In-Store), Sunrun

At Sunrun, we're not just in the solar business; we're on a mission to power the future sustainably! As an Appointment Setter (In-Store) in Pembroke, MA, you'll be the face of our vibrant team at our partner retail locations. This is more than a job; it’s about igniting excitement for renewable energy solutions. Imagine engaging potential customers and building meaningful relationships while educating them about our solar and storage options. Your role is crucial—you’ll be responsible for scheduling appointments and expanding our customer base! If you thrive in a dynamic environment where your communication skills and technology savvy shine, this is the place for you. With some of the best sales commissions in the industry and fantastic employee benefits like tuition reimbursement and performance incentives, Sunrun truly values your potential. You’ll also experience the satisfaction of helping families access affordable energy solutions while working flexible hours that include weekends and evenings. Ready to electrify your career? Join us at Sunrun, where your passion for sustainability can drive your success! We can’t wait for you to power your potential with us!

Frequently Asked Questions (FAQs) for Appointment Setter (In-Store) Role at Sunrun
What are the primary responsibilities of an Appointment Setter at Sunrun?

As an Appointment Setter (In-Store) at Sunrun, your main responsibilities involve representing the company in partner retail environments, engaging with potential customers, and scheduling appointments to discuss renewable energy solutions. You’ll not only educate customers about our products but also work to build a robust customer base while exceeding sales goals.

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What qualifications are needed to become an Appointment Setter at Sunrun?

To qualify for the Appointment Setter role at Sunrun, candidates should have at least two years of relevant work experience and possess strong communication and technology skills. A natural passion for renewable energy, resilience, and self-motivation are essential to succeed in this position.

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What does the training look like for the Appointment Setter role at Sunrun?

Sunrun provides extensive onboarding and training for new Appointment Setters, focusing on our product offerings, technology tools, and effective customer engagement strategies. The paid training ensures you are well-equipped to thrive in your role and understand the renewable energy sector.

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What are the commission structures for an Appointment Setter at Sunrun?

Appointment Setters at Sunrun enjoy a highly competitive commission structure, allowing you to earn significant rewards based on your performance. Commissions are paid biweekly on new solar appointments and contracts secured through your efforts, with top performers having the potential to earn up to $160,000 annually, including commissions.

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What benefits does Sunrun offer to Appointment Setters?

Sunrun offers a comprehensive benefits package for Appointment Setters, including health, vision, and dental insurance, a 401(k) plan with company matching, paid time off, and a unique tuition reimbursement program that covers numerous educational opportunities. All these benefits support your career growth and personal wellbeing.

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Common Interview Questions for Appointment Setter (In-Store)
Can you describe your experience with customer engagement in retail settings?

When answering this question, focus on specific experiences where you effectively engaged customers, highlighting your communication skills and any techniques you used to create interest in the products or services. Show how your approach led to positive outcomes, like increased foot traffic or sales.

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How do you handle customer objections or skepticism regarding solar energy?

To effectively answer this, share a specific instance when you encountered skepticism and how you addressed those concerns thoughtfully. Emphasize your understanding of common misconceptions about solar energy and how factual information can persuade potential customers.

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What do you consider vital skills for succeeding as an Appointment Setter?

In your response, highlight key skills such as excellent communication, resilience in sales situations, strong organizational abilities, and comfort with technology. Support your claims by providing examples of how these skills have contributed to your success in past roles.

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Can you discuss a time when you exceeded your sales goals?

When responding, detail the specific sales goal you achieved, the strategies you implemented to exceed that goal, and the resulting impact on your team or company. This showcases your ability to drive performance and your proactive approach to achieving success.

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What motivates you in a sales environment?

In your answer, discuss personal motivators such as financial performance, career growth opportunities, or the satisfaction of helping people find solutions. Relate these motivations to your desire to work with Sunrun and its renewable energy mission.

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How do you prioritize and manage your time when handling multiple leads?

Discuss your approach to time management, including any tools or techniques you use to organize tasks effectively. Mention the importance of prioritizing quality interactions over quantity and how this strategy aligns with the goals of being an Appointment Setter at Sunrun.

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Describe a situation where you had to learn a new technology quickly.

Share an example where you successfully adapted to a new technology, emphasizing your quick learning skills and how that technology improved your work. Relate this to the technology you will use as an Appointment Setter at Sunrun.

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How do you keep yourself motivated during slow sales periods?

Respond with specific strategies you employ during slow periods, such as seeking training opportunities, networking, or focusing on building relationships. This shows resilience and a proactive attitude towards sales challenges.

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Why are you interested in working for Sunrun as an Appointment Setter?

Your answer should reflect your alignment with Sunrun’s mission of sustainability and your excitement about the opportunities for growth in the solar industry. Highlight your values and how they resonate with Sunrun’s core philosophy.

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What strategies do you use to educate potential customers about solar energy?

Share specific strategies you would use to inform potential customers, such as using relatable language, engaging storytelling, or leveraging visual aids. Explain how these techniques can make complex topics accessible and engaging.

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Our mission is to connect every person, every day to the cleanest energy on earth.

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Full-time, on-site
DATE POSTED
December 7, 2024

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