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Salesperson - W.I. Simonson

Company Description

At W.I. Simonson, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Job Description

Duties and Responsibilities:

·       Respond to internet inquiries with courtesy, accuracy and professionalism

·       Promptly and accurately enter all customer inquiry data into the CRM.

·       Generate sales appointments

·       Conduct phone surveys to assess customer preferences and quality of experience

·       Effectively utilize lead management tools

·       Compile all necessary reports, forms and other documentation on a timely basis

·       Perform other job-related duties as assigned

·       Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers

Salary:  $17.00 / hour with a $2,600 monthly advance plus commission

(The Salesperson Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of between $15.00 and $17.00.  The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.  The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit .)

Qualifications

·       To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

·       The requirements listed are representative of the knowledge, skill, and/or ability required.

·       Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·       All applicants must be authorized to work in the USA

·       All applicants must perform duties and responsibilities in a safe manner

·       All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Additional Information

The Sales Agent is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles. The eSales Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The eSales Agent will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs. We offer a huge ad budget, easy to use systems and a great work environment.

All your information will be kept confidential according to EEOC guidelines

Average salary estimate

$39600 / YEARLY (est.)
min
max
$36000K
$43200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Salesperson - W.I. Simonson, Sonic Automotive

If you're passionate about sales and eager to make a difference in customer experiences, we invite you to consider the Salesperson position at W.I. Simonson in Santa Monica. As part of the Sonic Automotive family, you'll join a supportive team that prioritizes your growth and success. In this role, you'll connect with customers through internet inquiries, providing them with accurate and prompt responses that lead to generating sales appointments. You’ll often be on the phone, conducting surveys to gauge customer preferences, while effectively utilizing lead management tools and CRM software. It’s all about creating a seamless and satisfactory experience for customers interested in purchasing either new or pre-owned vehicles. With a base pay starting at $17.00 per hour along with commission opportunities, this role offers an appealing blend of fixed and performance-based income. We're keen on fostering ethical practices and aim for high customer satisfaction. If you're an engaging communicator who thrives on providing excellent service and wants to succeed in a friendly working environment, the Salesperson position at W.I. Simonson could be the perfect fit for you. Come grow and shine with us, where every day presents new opportunities for growth and achievement in the automotive retail landscape.

Frequently Asked Questions (FAQs) for Salesperson - W.I. Simonson Role at Sonic Automotive
What are the primary responsibilities of a Salesperson at W.I. Simonson?

As a Salesperson at W.I. Simonson, you will be responsible for responding to internet inquiries, entering customer data into our CRM, generating sales appointments, and conducting phone surveys to understand customer preferences. This position requires you to effectively use lead management tools and compile necessary reports, all while providing the highest degree of customer satisfaction through ethical and professional behavior.

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What qualifications are needed to become a Salesperson at W.I. Simonson?

To succeed as a Salesperson at W.I. Simonson, applicants must demonstrate strong communication skills and the ability to understand customer needs. You should be authorized to work in the USA and be able to pass pre-employment testing, including background checks and drug tests. We value individuals who are excited about the automotive industry and who can engage customers effectively.

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What is the salary structure for the Salesperson role at W.I. Simonson?

The Salesperson position at W.I. Simonson starts at a base hourly compensation of $17.00, accompanied by a $2,600 monthly advance plus commission. Commissions are performance-based and have no upper limit, meaning your potential earnings can significantly increase based on your sales success.

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What kind of training does W.I. Simonson provide for Salespeople?

W.I. Simonson offers comprehensive training for Salespeople to ensure you're well-versed in our products, services, inventory, financing, and incentive programs. The training provides the knowledge needed to manage customer inquiries thoroughly and efficiently, enabling you to deliver exceptional service and close more sales.

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How does W.I. Simonson support its Salespersons in their role?

W.I. Simonson is committed to your success, offering a strong support system that includes user-friendly systems, a robust advertising budget, and a positive work environment. We believe that a well-supported salesperson is more successful, and we provide the tools necessary for you to thrive in your role.

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Common Interview Questions for Salesperson - W.I. Simonson
How do you handle customer inquiries as a Salesperson?

It's essential to respond promptly and professionally to customer inquiries. I would first ensure I have a clear understanding of their needs and preferences, then provide accurate information while building a rapport to create a welcoming environment that encourages them to engage further.

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Can you give an example of how you generated a sales lead in your previous roles?

Certainly! In my last position, I utilized CRM software to analyze customer engagement patterns. By following up on previous inquiries and offering personalized recommendations based on their interests, I successfully converted several leads into appointments.

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What effective strategies do you use to close sales?

Closing sales effectively requires understanding the customer's needs and addressing any concerns they might have. I focus on building trust and showcasing the value of the product, which often leads to a smoother closing process. Listening actively and maintaining a positive attitude is key.

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How do you prioritize and manage multiple customer inquiries?

When faced with multiple inquiries, I utilize lead management tools to prioritize based on urgency and likelihood of conversion. I ensure each inquiry receives a timely response while leveraging CRM systems to manage follow-ups efficiently.

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What techniques do you use to follow up with potential customers?

I believe in maintaining a personal touch when following up with potential customers. I often send personalized emails or make phone calls to reaffirm their interest, address any questions, and keep them engaged in the buying process.

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What motivates you as a Salesperson at W.I. Simonson?

I am driven by the challenge of meeting and exceeding sales goals while providing an excellent customer experience. Knowing that my role impacts customer satisfaction and loyalty keeps me motivated and passionate about what I do.

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How do you ensure customer satisfaction in your sales process?

To ensure customer satisfaction, I focus on listening carefully to their concerns and providing tailored solutions that meet their needs. Checking in with customers even after the sale is a vital part of my strategy to build lasting relationships and ensure they feel valued.

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How do you incorporate feedback into your sales approach?

I view feedback as an invaluable tool for improvement. After every interaction or sale, I reflect on the feedback received and adjust my approach accordingly. This allows me to evolve my techniques and strategies to enhance customer experience continuously.

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What role does teamwork play in your success as a Salesperson?

Teamwork is crucial in a sales environment. Collaborating with colleagues allows us to share leads, strategies, and insights, creating a more effective sales force. I make it a point to communicate openly and support my teammates, as we all share the goal of driving success at W.I. Simonson.

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Why do you believe you would be a good fit for the Salesperson role at W.I. Simonson?

I believe my strong communication skills, experience in sales, and passion for the automotive industry make me an ideal candidate. I am committed to upholding the highest standards of customer service, and I thrive in a dynamic environment. Joining W.I. Simonson aligns perfectly with my career aspirations.

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Our purpose is to deliver an exceptional experience for our guests and teammates that fulfills dreams, enriches lives and delivers happiness. Our Be Connected! Principles serve as our guiding values for how we fulfill our purpose. We strive to Be...

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Full-time, on-site
DATE POSTED
December 3, 2024

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