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Account Manager - Fluid Connector Group

The ideal candidate will possess a strong motion control background, experienced working with industrial OEM’s and End User customers, selling fluid connectors including hoses, tube fittings, quick couplings, and instrumentation. He/she should be a self-starter with excellent communication skills, is comfortable working in the field with customers solving problems and creating solutions with the support of our manufacturers and application engineers.


Essential Functions
  • Plan and coordinate weekly sales calls with new / existing customers and target prospective customers using CRM software.
  • Plan and execute proposals focusing on providing solution for their fluid connector needs.
  • Work with management to develop a territory sales plan with actionable tasks and goals reviewed monthly.
  • Utilize CRM software to manage sales territory and account base activity.
  • Apply your knowledge as an expert to create and close sales opportunities with customers.
  • Work closely with inside sales to provide exceptional customer service and meet customer needs.
  • Answers questions about products, prices, and quality, durability, and credit terms.
  • Conduct product Luncheon/Learns at customer sites utilizing THG personal and/or factory representatives.
  • Learn and utilize all available company resources including inside sales, marketing, design/engineering, and management.
  • Attend product and sales training, both local or at factory schools, and company meetings when required.
  • Investigates and resolves customer complaints.
  • Work with vendor representatives and business affiliates in meetings, joint sales calls, and networking.
  • Actively promote other company division’s products and services by creating cross-leads in CRM software.
  • Perform other relevant duties as assigned.


Experience, Education, & Skills
  • A minimum of 2 years technical field sales experience.
  • Mechanical / Electrical / Industrial Engineer / technical degree or equivalent experience a plus.
  • Training and/or education in pneumatic / electrical / mechanical systems including technical experience with hoses, tube fittings, quick couplings, and instrumentation.
  • Experience and proven ability to identify/select/specify proper components to fit customers’ needs and specifications.
  • Strong desire to expand product and systems knowledge to become more valuable to the company and customers.
  • Above average computer experience with Microsoft Office, internet, various technical sizing and drawing programs, e-mail, smart phones and CRM utilization.
  • Self-motivated, driven, a team player, strong communication skills and attention to details are a must.
  • Must have and maintain clean driving record and ability to successfully pass a background check.


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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Manager - Fluid Connector Group, Sunsource

Are you ready to take your career to the next level? The Fluid Connector Group in Manchester, NH is looking for a dynamic Account Manager to join our team! In this role, you’ll leverage your motion control background to engage with industrial OEMs and end users, offering them the best fluid connector solutions including hoses, tube fittings, quick couplings, and instrumentation. As a self-starter, you’ll be comfortable in a field setting, collaborating with customers to solve problems creatively, with the invaluable support of our manufacturer and application engineers. Your days will be spent planning and executing weekly sales calls, crafting proposals that truly meet client needs, and using CRM software to stay on top of your territory. You’ll work closely with our inside sales team to ensure exceptional customer service is delivered at every level. Plus, your role will involve conducting educational product Luncheons/Learns right at customer sites. We're looking for someone who not only has a minimum of 2 years in technical field sales but also a strong desire to learn and expand their product knowledge. If you’re a proactive individual with solid computer skills, a knack for communication, and a passion for customer satisfaction, we can’t wait for you to apply for the Account Manager position at the Fluid Connector Group!

Frequently Asked Questions (FAQs) for Account Manager - Fluid Connector Group Role at Sunsource
What are the main responsibilities of an Account Manager at the Fluid Connector Group?

An Account Manager at the Fluid Connector Group is responsible for planning and coordinating sales calls, executing proposals, managing the sales territory using CRM software, and providing exceptional customer service. They also work closely with inside sales and collaborate with application engineers to find solutions for customer needs.

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What qualifications are required for the Account Manager position at the Fluid Connector Group?

The ideal candidate for the Account Manager position at the Fluid Connector Group should have a minimum of 2 years of technical field sales experience. A technical degree in Mechanical, Electrical, or Industrial Engineering is a plus. Additionally, experience with fluid connectors such as hoses and tubes is essential.

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How does the Account Manager collaborate with team members at the Fluid Connector Group?

At the Fluid Connector Group, the Account Manager works closely with inside sales representatives, application engineers, and management to coordinate sales efforts and resolve customer issues effectively, ensuring a seamless customer experience.

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What tools and software does an Account Manager at the Fluid Connector Group utilize?

An Account Manager at the Fluid Connector Group uses CRM software to manage their sales territory and account base. Additionally, proficiency in Microsoft Office and other technical programs is important for effectively communicating and managing proposals.

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What growth opportunities are available for an Account Manager at the Fluid Connector Group?

An Account Manager at the Fluid Connector Group can expect ample opportunities for growth, including sales training, access to company resources, and the chance to expand product knowledge, providing a competitive advantage in the field.

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Common Interview Questions for Account Manager - Fluid Connector Group
What experience do you have in technical field sales relevant to the Account Manager role?

When asked about your experience in technical field sales for the Account Manager position, focus on specific sales achievements and relate your background with industrial OEMs and end users to the products you'll be selling at the Fluid Connector Group.

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Can you describe a time when you successfully solved a customer's problem?

Share a specific example where you identified a customer’s issue, outlined your approach to resolve it, and emphasized how your solution added value. Highlight communication skills and the importance of customer relationships.

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How do you prioritize your sales calls effectively?

Discuss the methods you employ for prioritizing sales calls, such as using CRM tools, analyzing customer needs, and setting monthly goals in collaboration with management. Emphasize your focus on quality interactions over quantity.

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What strategies do you use to build relationships with clients?

Tell the interviewer how you establish rapport, actively listen to client needs, and provide solutions tailored to their requirements. Include examples of client follow-ups and maintaining regular contact.

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How comfortable are you with utilizing CRM software in your sales processes?

Explain your familiarity with CRM tools and how you leverage them for effective account management, from tracking leads to analyzing sales data, ensuring that you are proactive in your approach.

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What do you know about our products and services at the Fluid Connector Group?

Demonstrate your knowledge by discussing specific fluid connector products, such as hoses and quick couplings, and relate them to how they meet customer needs. Showing an understanding will impress the interviewers.

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Describe a successful sales proposal you created in the past.

Provide a detailed account of a sales proposal you successfully executed. Emphasize how you tailored the proposal to solve a specific problem and the positive outcomes that resulted from it.

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How do you stay updated on industry trends and product knowledge?

Explain your commitment to continuous learning through attending training sessions, workshops, and staying current on market trends via online forums and industry publications relevant to fluid connectors and engineering.

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How do you handle customer complaints or objections?

Discuss your approach to handling objections by listening actively, empathizing with the customer, and providing clear solutions. Highlight your ability to turn a negative experience into a positive one.

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What motivates you in a sales career, particularly for the Account Manager role?

Share what drives you as a sales professional, whether it’s achieving targets, the thrill of closing deals, or forming long-term relationships with customers. Relate these motivations specifically to the role at the Fluid Connector Group.

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To be the very best provider of products, services, and technical solutions for our customers by working together with our greatest assets, which are our associates and supplier partners. Guiding Principles: *Act with Integrity *Customer Driven ...

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Full-time, on-site
DATE POSTED
December 22, 2024

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