(Fluent English) Data Technician (Brazil)
Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as a Data Technician today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes 💛
What you will do:
- Provide email support for customers utilizing the client's products and services
- Process and validate GTFS exports to ensure data accuracy
- Set up, configure, and troubleshoot Interactive Maps for clients
- Configure and troubleshoot HTML timetables for effective client use
- Identify, document, and file bugs as they arise during product usage
- Review datasets against GTFS standards for accuracy and completeness
- Create and maintain GTFS datasets, ensuring compliance with standards
- Communicate with agencies to address questions and concerns about their services
What you need to succeed in this role:
- Excellent English skills (at least C1 for both spoken and written)
- Minimum of 6 months experience working with data entry, analysis, and management
- Experience using CRM systems or Kanban-style project management tools (e.g., Asana, Trello, etc.)
- Experience in Customer Support
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Will be a great plus:
- Familiarity with HTML, SQL and/or basic coding
- Familiarity with transit data
Benefits and Perks:
- Flexible schedule
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
Who we are:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: www.supportyourapp.com
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.
Join SupportYourApp as a Content Creator to elevate our brand voice through impactful content across multiple channels.
As a Customer Support Consultant, engage with customers and master new technologies in a fully remote, inclusive environment.
Equitas Academy is looking for a detail-oriented Data Systems Coordinator to oversee their student information systems and support data integrity within the organization.
Join Eurofins Scientific as a Data Review Specialist, where you will ensure data accuracy in a lab setting focused on environmental testing.
Join Clover's Business Enablement team as a Data Analytics Engineer to enhance healthcare through innovative data solutions.
Join Endava as a Data Architect and drive innovation through advanced analytics and data-driven decision making.
As the Vice President, Analytics & Insights at Genentech, you will drive the analytics vision and deliver high-impact insights to enhance business decisions across commercial and medical spheres.
Become a crucial part of Konecranes as a Data Integrity Specialist, where accuracy in data management drives our customer's success.
At Data Wow, your expertise as a Data Consultant will drive the creation of impactful data pipelines and solutions for diverse clients.
Join St. Luke’s Health System as a Data Specialist 2, where you'll play an essential role in supporting our pediatric home health team.
Join NeuraFlash as a Data Architect for Revenue Solutions and lead impactful data migration initiatives within Salesforce.
As the Clinical Data Quality Lead for Oncology at McKesson, you'll play a crucial role in ensuring the integrity of clinical data while collaborating with experts across the healthcare sector.
Elevate your career with Truemed as an Analytics Engineer, focusing on innovative data solutions in a mission-driven environment.
Join Urban Dove Team as a Data & Programming Associate, where you will support the educational journey of over-age, under-credited adolescents through data analysis.
We are looking for an Associate Director – Data Standards to shape data protocols that impact clinical trials at Lilly, a leader in global healthcare.
SupportYourApp is a provider of outsourced customer support. It provides inbound, outbound, and backoffice customer support specifically for innovative software and hardware companies. The company was established in 2010 and is located in Wilmingt...
124 jobsSubscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
