Buyer I - Medical Supplies

As a Buyer I - Medical Supplies at Sutter Health, your responsibilities will include managing supply purchases, ensuring accurate procurement processes from requisition to payment, resolving invoices, and maintaining customer service by addressing service tickets effectively. You will also foster continuous improvement in business processes while building collaborative relationships with various teams to enhance customer satisfaction.

To qualify for the Buyer I - Medical Supplies position at Sutter Health, you need at least a high school diploma or equivalent experience. We value knowledge of healthcare supply chains, medical terminology, and accounting principles, alongside good customer service skills and the ability to communicate effectively, both verbally and in writing.

At Sutter Health, we are committed to the professional development of our employees. As a Buyer I - Medical Supplies, you will have opportunities for performance measurement and people development, meaning you can grow your skills in procurement and healthcare supply chain management while contributing to a high-performance culture.

In your role as a Buyer I - Medical Supplies at Sutter Health, you will utilize various tools and software for purchasing, invoice management, and customer relationship management. Familiarity with these systems will enhance your ability to process requisitions and maintain accurate purchase orders efficiently.

The Buyer I - Medical Supplies position at Sutter Health typically follows a full-time schedule of 40 hours per week, working Monday to Friday during standard daytime shifts. This role also allows for remote work within California, providing flexibility and work-life balance.

When answering this question, highlight your relevant experience in procurement processes, familiarity with supply chain management practices, and any specific tools or software you've used. Be sure to mention any achievements or improvements you've implemented that showcase your capabilities.

Discuss your approach to addressing discrepancies, emphasizing the importance of communication and collaboration with vendors and internal teams. Provide an example of a past situation where you effectively resolved an issue, showcasing your problem-solving skills.

Talk about your customer service philosophy and any specific techniques you use to ensure prompt and efficient handling of inquiries. Highlight your commitment to understanding customer needs and providing tailored solutions, along with an example of how you've achieved high customer satisfaction.

Mention any relevant software or tools you have experience with, such as ERP systems, inventory management systems, or CRM platforms. Explain how these tools help streamline procurement processes and enhance your efficiency in managing supply purchases.

Share a specific example that illustrates your ability to work collaboratively across departments. Focus on how you fostered strong relationships and communicated effectively to achieve common goals, particularly in the context of supply chain or procurement processes.

Outline your time management strategies and organizational skills that help you maintain a high level of accuracy while handling multiple orders. You could mention methods like prioritization techniques and consistent documentation practices to ensure nothing slips through the cracks.

Discuss common challenges faced in the role, such as handling supply chain disruptions or balancing multiple customer needs. Share your perspective on how to navigate these challenges, emphasizing adaptability and strong communication skills.

Emphasize your knowledge of sales tax laws and your commitment to compliance in procurement activities. You can discuss methods of staying updated on regulations and working with finance teams to ensure accurate tax handling in purchase orders.

Share your approach to vendor communication, emphasizing the importance of clarity, professionalism, and responsiveness. Provide examples of how you've successfully navigated conversations, resolved issues, or negotiated contracts to strengthen vendor relationships.

Express your enthusiasm for Sutter Health's mission and values. Highlight aspects of the company's culture, commitment to improvement, and the opportunity to contribute to a vital healthcare supply chain, showcasing the alignment between your values and Sutter Health's goals.