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Job Description:Role Summary/Purpose:The VP, Portfolio Fraud Manager role is responsible for driving analytic insights and fraud initiatives for the full suite of the Lowe’s credit products. This role will work cross functionally to help identify, understand and design innovative fraud strategies to drive the success of the business. The role reports to the Portfolio Credit Leader for Lowe’s. The role interacts with senior leadership and drives communication of results, initiatives, and process items across the organization. This role will entail project management and collaboration specifically with IT teams and Lowe’s to drive change/controls within credit and across the client infrastructure and buying platforms. The candidate will be responsible for handling escalations while identifying areas of opportunities. The role's main objective is to minimize fraud losses while optimizing strategies for a better customer experience across the entire lifecycle from acquisitions, to transactional, and payments fraud.Essential Responsibilities:• Partner closely with Lowe’s and Synchrony cross functional fraud teams to optimize strategy & policies to help mitigate fraud risk for both Synchrony and the partner while finding opportunities to grow the portfolio.• Develop and optimize fraud strategies for Lowe’s consumer & Commercial portfolios, in collaboration with Synchrony fraud strategy and infrastructure organizations.• Partner with strategy and provide deep analytics to drive advanced targeting strategies.• Prepare and present client facing and leadership team presentations to facilitate informed decisions.• Collaborate with Lowe’s Asset protection teams to share emerging risks and trends across both companies and provide insight on how to solve.• Work closely with Lowe’s with new platform launches and/or changes made to their existing processes to limit/address emerging new risk or allow unwanted gaps to occur.• Oversee fraud chargebacks and ensure procedural guidance is being upheld.• Execute, monitor, and drive process improvement of existing fraud strategies for all Lowe’s products.• Be a leader in driving enhanced strategies, using champion/challenger leanings to manage fraud risk.• Responsible for providing clear guidance to the organization on risk appetite and prudent growth.• Maintain and develop reporting and ad-hoc analytics with SAS, Tableau and other data tools to draw conclusions and drive recommendations.• Engage with cross functional fraud leaders to identify industry trends, new score to leverage, and evolving protection to offer Lowe’s.• Drive and influence across leadership levels regarding initiatives and results, as well as participate in strategizing with portfolio credit teams.• Ad hoc analytics / insights, validations, remediations.• Build for the future by understanding industry, economic and business needs.• Maintain effective and credible challenge of critical decisions and business processes.• Perform other duties and/or special projects as assigned.Qualifications/Requirements:• Bachelor’s degree and 5+ years in a consumer and/or commercial Fraud/Credit/ Risk, Finance, or Analytics role or in lieu of a Bachelor's degree, 9+ years of experience building analytically derived strategies in Fraud, Marketing, Risk or Collections in Financial services.• 3+ years of experience working with statistical tools such as SAS, Model Builder Decision Tree, Knowledge Seeker or others.Desired Characteristics:• Natural curiosity and passion to drive change in consumer banking for the better.• Advanced programming with SAS, R or Python.• Experience analyzing large data sets to derive strategic, segments, actionable credit insights.• Experience using multiple Fraud Decision Systems (e.g. Credit Bureaus) to make fraud strategy decisions.• Experience developing Consumer / Commercial Fraud (or credit) Strategies.• Ability to conduct advanced data analysis and complex designs algorithm.• Experience using advanced modeling & data mining techniques (e.g. Machine learning, Big Data) to develop/ optimize Fraud strategies.• Strong communication / relationship management / influencing skills / presentation skills and the ability to interact with and present to SYF senior leaders.• Leadership experience operating at a strategic level as part of a cross functional team.Grade/Level: 12The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.#J-18808-Ljbffr
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