Sales Representative, West Phoenix (Bilingual: Mandarin)

As a Bilingual Sales Representative at Sysco in West Phoenix, your main responsibilities include developing new business, nurturing existing accounts, and driving profitable sales growth. You'll assess customer needs, analyze market trends, and recommend products to enhance their operations. Additionally, you'll engage in ongoing training and provide product information and training to client personnel, all while managing deliveries and addressing any issues that arise during the order process.

To qualify for the Bilingual Sales Representative position at Sysco, you need at least a Bachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts, or a related field. Alternatively, a high school diploma with three years of relevant experience in Restaurant Management, B2B, or outside sales will also be considered. Having bilingual skills in Mandarin is preferred, along with a valid driver's license and a clean driving record.

At Sysco, Bilingual Sales Representatives can enjoy a competitive base salary, bonus opportunities, and a car allowance. Our benefits package also includes an Employee Stock Purchase Plan, 401(k) with automatic matching, specialized sales training, and recognition programs for monthly and annual sales achievements. You will be supported on your career path with tailored training and growth opportunities.

Sysco is committed to employee growth and development. For Sales Representatives, there are numerous opportunities for career pathing—whether you're new to the field or an experienced professional. The company offers specialized sales training and encourages ongoing skill enhancement through workshops and mentorships. As you achieve your sales goals, the door to advancement opens wider, making it an exciting place for career-oriented individuals.

The work schedule for a Bilingual Sales Representative at Sysco may include non-traditional hours, such as evenings, weekends, and holidays, to meet customer needs effectively. Flexibility is key in this outside sales position, as you’ll be working closely with clients and attending various events to foster relationships and drive business growth.

When discussing your sales strategy as a Bilingual Sales Representative, focus on building trust with customers by understanding their unique needs. Mention specific tactics such as conducting thorough market research, employing consultative selling techniques, and utilizing your bilingual skills to connect with diverse clientele. Highlight your adaptability and responsiveness to challenges in the sales process.

Handling objections effectively is crucial for a successful sales experience. You should demonstrate your ability to listen actively to the client’s concerns and validate their feelings. Explain how you would provide clear, factual information about the product’s benefits that address their hesitations, and provide examples of how you've overcome objections in past experiences.

In your response, articulate how you are driven by both personal and professional growth opportunities. Discuss how meeting sales targets, building long-term relationships with clients, and contributing to team success inspire you. Share specific examples that showcase how these motivations have led to your achievements in previous roles.

Choose a specific example where your efforts directly led to a significant sale or improvement in customer satisfaction. Explain the situation, your approach, the actions you took, and the outcome. Use metrics wherever possible to quantify your success, demonstrating how it reflects your abilities as a Bilingual Sales Representative.

Staying informed is essential in sales. Describe how you actively engage in industry publications, attend relevant trade shows, and network with professionals in your field. Mention online resources or communities where you gather insights and share how this knowledge informs your approach and strategies when engaging clients.

Effective prioritization is key for success in sales. Discuss how you would assess accounts based on potential revenue, current relationships, and growth opportunities. Mention specific methods like developing account stratification goals that align with company objectives and adjusting your focus as customers' needs evolve.

Communication is at the heart of effective sales. Discuss how you maintain open and responsive communication with clients, providing timely updates and support. Emphasize the importance of understanding their needs, inspiring trust, and being able to articulate your product's value clearly. Share instances where your communication skills led to successful outcomes.

With your bilingual skills, discuss how you leverage your understanding of different cultures to connect with clients meaningfully. Share how you would personalize your approach, using effective communication and cultural sensitivity to build trust and establish strong partnerships in a diverse market.

Talk about specific prospecting techniques you employ, such as networking, referrals, and leveraging social media. Describe how you tailor your outreach based on understanding potential clients' business needs, helping you establish valuable relationships while demonstrating your proactive nature in pursuing opportunities.

Discuss key metrics that you utilize to evaluate your success, such as sales volume, customer acquisition rates, and client satisfaction levels. Emphasize the importance of refining your strategies based on performance analysis and how this iterative process helps drive continuous growth in your role at Sysco.