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Admissions Processing Specialist

Job Title

Admissions Processing Specialist

Agency

Texas A&M University - Texarkana

Department

Enrollment Services

Proposed Minimum Salary

$18.75 hourly

Job Location

Texarkana, Texas

Job Type

Staff

Job Description

The Admissions Processing Specialist will be responsible for the administration of duties pertaining to the enrollment of students including, but not limited to, uploading applications and test score data to Banner, auditing admissions applications, uploading and approving bacterial meningitis records, moving applications to a different term, processing high school transcripts, and completing audits that are specific to the admissions application. 

The Admissions Processing Specialist will be required to know, understand, and convey policies regarding institutional admissions standards, institutional, system, and state registration policies, and federal, state, and institutional financial aid programs to students in accordance with institutional, federal, and state rules and regulations.

Salary information: The expected salary for this position is $18.75 an hour.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Review and evaluate credentials on students' transcripts to determine acceptance based on established policies and criteria. 
  • Assist with storage of student files on Laserfiche.  Coordinates and maintains department filing to include scanning all incoming documents for student's files.
  • Provide excellent customer service while responding to direct requests from individual applicants and current students, parents, and counselors through phone, email, and assisting visitors to the office with questions that relate to admissions, transcripts, and transfer credits. 
  • Review and evaluate supplemental application information to determine acceptance based on established policies and criteria.
  • Update admissions applications when requested, such as processing requests for term changes, major changes, etc.
  • Assist in determining residency of students based on admissions applications.
  • Process and maintain paperwork associated with the Safety and Security Questions listed on the application.   
  • Assist with the process of uploading applications and test scores into Banner and ensuring that auto-admit is working correctly.
  • Ensures all admissions files and records are in compliance with the System records retention policy. Submits required records retention and destruction documentation to University Records Retention Officer.
  • Assists with letter generation for applicants and testing student information system upgrades.
  • Ensures compliance with the Family Educational Rights & Privacy Act of 1974 (FERPA).
  • Serves on committees as appropriate/appointed
  • This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

KNOWLEDGE, SKILLS & ABILITIES:

Minimum Qualifications

  • Bachelor's degree in applicable field or equivalent combination of education and experience.
  • Two years of related experience.
  • Knowledge of word processing, spreadsheet, and database applications.
  • Knowledge of higher education admissions processes.
  • Ability to multitask and work cooperatively with others.
  • Excellent verbal and written communication skills. 
  • Ability to present information clearly and concisely.

Preferred Qualifications

  • Demonstrated organizational skills in handling, directing, and prioritizing multiple and complex assignments/projects and maintaining records.
  • Experience with Banner or comparable student information system.

Other Requirements

  • Excellent customer service and interpersonal skills.
  • Ability to respond to common inquiries or concerns from customers.
  • Ability to deal effectively and cooperatively with students, staff, and university personnel.
  • Ability to work independently.
  • Accurate data entry skills
  • Ability to travel and work beyond normal office hours.
  • Ability to maintain confidentiality.
  • Physical Requirements - Ability to lift moderately heavy objects; up to 30lbs.
    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISION OF PERSONNEL:

This position generally does not supervise employees.

OPEN UNTIL FILLED. To ensure full consideration, applications must be submitted by 05/01/2025.

To apply: Upload your cover letter, resume, and 3 professional reference's contact information with one reference being a supervisor/manager in the questionnaire section of your application.

Please remember once you submit your application you will not be able to “revise” or upload any documents. If you have any questions about uploading or a revision to your application, you may contact HR@tamut.edu.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

Average salary estimate

$39000 / YEARLY (est.)
min
max
$39000K
$39000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Admissions Processing Specialist, TAMUS

Join us at Texas A&M University - Texarkana as an Admissions Processing Specialist, where you get to play a crucial role in shaping the future of our students! In this position, you'll work on the heart of admissions, handling everything from uploading applications and test score data into our Banner system to auditing the admissions applications to ensure accuracy and compliance. You'll be equipped with the knowledge to convey our institutional policies regarding admissions standards, financial aid programs, and more. The excitement of interacting with prospective students, parents, and education counselors will be a daily delight as you assist with inquiries and support their journey towards enrollment. Your days will be filled with meaningful tasks, such as reviewing transcripts to determine student acceptance, maintaining organized student files, and ensuring compliance with all regulatory requirements including FERPA. We are looking for someone who is not just organized but also possesses exceptional customer service skills and the ability to work collaboratively. If you've got a Bachelor's degree and some experience in a related field, you could be the perfect fit for us. With a competitive hourly salary of $18.75, you’ll have the chance to positively impact many lives while being part of a supportive and professional team. If you're ready to make a difference, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Admissions Processing Specialist Role at TAMUS
What responsibilities does the Admissions Processing Specialist at Texas A&M University - Texarkana have?

The Admissions Processing Specialist at Texas A&M University - Texarkana is responsible for the administration of student enrollment duties, including uploading applications and test score data into the Banner system, auditing admissions applications, managing student records, and providing excellent customer service. This role also requires the specialist to maintain compliance with policies related to admissions standards and financial aid programs.

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What qualifications are needed for the Admissions Processing Specialist position at Texas A&M University - Texarkana?

To qualify for the Admissions Processing Specialist position at Texas A&M University - Texarkana, candidates should possess a Bachelor's degree in a related field or have equivalent experience, along with a minimum of two years in a similar role. Candidates must also demonstrate knowledge of higher education admissions processes, as well as have excellent communication and organizational skills.

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How does the Admissions Processing Specialist interact with students at Texas A&M University - Texarkana?

The Admissions Processing Specialist at Texas A&M University - Texarkana interacts with students by providing support via phone, email, and in-person inquiries. The role involves addressing questions related to the admissions process, transcripts, and transfer credits, ensuring a smooth and welcoming experience for applicants and their families.

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What is the salary range for the Admissions Processing Specialist at Texas A&M University - Texarkana?

The expected salary for the Admissions Processing Specialist position at Texas A&M University - Texarkana is $18.75 per hour. This position also offers the chance to be part of a dynamic team and to contribute to the academic journeys of students in a meaningful way.

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What skills are important for an Admissions Processing Specialist at Texas A&M University - Texarkana?

Important skills for the Admissions Processing Specialist position at Texas A&M University - Texarkana include strong organizational abilities, effective multitasking, excellent verbal and written communication skills, and a strong customer service orientation. Familiarity with the Banner or similar student information systems is also a plus.

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Common Interview Questions for Admissions Processing Specialist
What experience do you have with admissions processes as an Admissions Processing Specialist?

In answering this question, reflect on any past work experience you had in admissions or similar settings. Discuss specific tasks you handled, such as application review or data entry, and highlight your understanding of admissions policies.

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How do you ensure compliance with FERPA regulations in your work?

When responding to this, emphasize your knowledge of FERPA, including the importance of student privacy and confidentiality. Discuss your experience in maintaining student records while following institutional policies.

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Can you describe a situation where you provided excellent customer service?

Share a specific instance that demonstrates your capacity for great customer service. Explain how you handled a challenging query or helped a confused student, showcasing your communication and interpersonal skills.

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What strategies do you use to manage multiple tasks and deadlines?

Articulate how you prioritize tasks based on urgency and importance. Use examples from past experiences to illustrate your workflow and how you keep organized in a fast-paced setting.

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How do you handle conflicts when working with team members?

Discuss your approach to conflict resolution, such as fostering open communication and seeking collaborative solutions. Illustrate this with an example where you successfully resolved a disagreement with a colleague.

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What software or tools are you familiar with in relation to admissions processing?

List specific software you have used such as Banner or other databases. Emphasize your technology proficiency as it relates to admissions and data management.

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How do you approach learning new policies or procedures?

Express your proactive approach in seeking out training and resources. Share how you have successfully adapted to new policies in your previous roles.

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What do you think are the most important qualities of an Admissions Processing Specialist?

Highlight qualities such as attention to detail, strong communication skills, and the ability to multitask. Explain why each of these is critical to success in the Admissions Processing Specialist role.

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Can you discuss a time when your attention to detail prevented a major issue?

Provide a specific example where your meticulousness helped catch an error before it became a larger problem, demonstrating the value of attention to detail in admissions processing.

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Why do you want to work as an Admissions Processing Specialist at Texas A&M University - Texarkana?

Convey your enthusiasm for the educational mission of Texas A&M University - Texarkana. Share personal experiences or values that motivate you to contribute to a supportive learning environment for students.

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DATE POSTED
April 12, 2025

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