Broadcast IT Technician

As a Broadcast IT Technician at WTSP-TV Tampa, you will be responsible for supporting and maintaining the technical operations of the station. This includes troubleshooting hardware and software issues, maintaining newsroom systems like ENPS and ELC, and providing technical support to end-users. You'll also be involved in imaging and deploying computers and ensuring an efficient IT infrastructure for seamless broadcasting.

To qualify for the Broadcast IT Technician position at WTSP-TV Tampa, you should have an associate degree or technical certification in a technology-related field, or equivalent hands-on experience. Minimum two years of experience in a broadcasting or IT environment is required, along with strong knowledge of broadcast workflows, troubleshooting abilities, and experience with Windows Server and Active Directory.

Essential technical skills for a Broadcast IT Technician at WTSP-TV Tampa include strong troubleshooting and problem-solving abilities, proficiency in maintaining and supporting newsroom systems, and familiarity with broadcast hardware and production technologies. A solid understanding of Windows Server, Active Directory, and Office 365 administration is also crucial.

WTSP-TV Tampa is committed to the professional growth of its Broadcast IT Technicians by offering opportunities for continuous learning and skill development. Employees are encouraged to engage in on-the-job training and collaborate with experienced engineers, ensuring that they stay updated on the latest technology and broadcasting practices.

TEGNA provides a comprehensive benefits package for Broadcast IT Technicians, including medical, dental, and eye care coverage, life insurance, and a strong 401(k) program with a generous company match. Employees also enjoy paid time off, free virtual doctor’s appointments, and therapy session benefits, ensuring overall wellness and peace of mind.

When answering this question, focus on specific experiences where you've worked with broadcast hardware, newsroom systems, or IT infrastructures. Highlight any challenges you faced and how you resolved them.

Explain your methodical approach to troubleshooting, emphasizing your ability to remain calm under pressure, accurately diagnose issues, and implement effective solutions. Provide examples from past experiences.

Do some research on the technologies and systems used at WTSP-TV Tampa, such as ENPS, ELC, and BitCentral. Highlight your familiarity with these systems and how you have worked with similar technologies.

Discuss the industry resources you utilize, such as trade magazines, webinars, and forums. Mention specific examples of how you’ve applied new knowledge or skills in your previous roles.

Detail your background in IT support, mentioning specific tools and systems you’ve managed, such as Windows Server or Active Directory. Share how your IT expertise benefits broadcasting operations.

Provide a specific example of a difficult technical issue you faced, the steps you took to resolve it, and the outcome. Emphasize your problem-solving skills and technical knowledge.

Explain your prioritization strategy, focusing on assessing urgency and impact on operations. Give an example of a time when you successfully managed multiple tasks.

Highlight your communication skills, explaining how you simplify technical information for non-technical colleagues. Share an example of how this approach led to positive outcomes.

Discuss your understanding of safety protocols and how you ensure compliance while working with broadcast hardware and other technical systems. Provide examples of safety measures you've taken in past roles.

Express your enthusiasm for the position, the station's reputation, and its commitment to innovation. Mention specific elements of the company culture that resonate with you.