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Senior Demand Planner

What we need

We are looking for a Senior Demand Planner to support a successful and rapidly growing business with trusted brands. Overall purpose of the role: Create demand plans from client and sales department forecasts. Purchase goods, materials, and services to ensure that the company operational needs are met, considering price, quality, and delivery and to ensure continuity of supply. 

The position will be responsible for managing & planning multiple SKUs with our US & China Team, along with inventory management and demand forecasting for assigned product lines. The position will work in conjunction with sales, marketing, and end clients to identify demands, product priorities and allocations. You will plan, monitor manufacturing and shipping to measure progress by established standards of performance as well as monitor supply inventories through computer information systems such as NetSuite (ERP) to meet required customer demand. You will interface with all support departments and customers daily to stay abreast of changes and to communicate needs, priorities, and realistic product availability. This team leadership role functions as a single point of contact for issues of product status, product quantities and time of delivery.  This is an onsite position based in our Lawrenceville, Georgia office.

About Us:

Telementum was established in 2021 as a holding company for some of the largest and most recognized brands in mobile accessories.  From product, distribution, logistics, and business insights, Telementum is changing the category with fresh solutions to our customers challenges and outstanding products to consumers.  Our portfolio of brands include:

 

Speck Products is the OG of the mobile accessories category.  Founded in 2001 and headquartered in San Mateo, California, Speck has gained recognition for its innovative and stylish cases that offer both protection and personalization for consumers' devices. Speck's cases are known for their durability, impact resistance, and slim profiles. Speck continues to innovate and expand its product offerings with the introduction of ClickLockTM attachable accessories and true wireless earbuds in 2023.

Tech21, since 2005, has been developing the most advanced cases and screen shields for mobile, tablet and laptop devices worldwide. Tech21 combines science, engineering, and British design to create products that address three core consumer benefits: style, protection and performance. As the brand evolves to continue meeting the needs of its consumers, Tech21 has developed the most advanced impact protection material on the market – FlexShock™. The ultra-thin and lightweight material absorbs and dissipates force and can withstand drops up to 13 feet. Tech21 puts all its products through a rigorous testing program, and in an industry-first has worked with the National Physical Laboratory (NPL) to develop its testing methodology. Tech21 is the number one case brand in the UK.

Alphacomm custom designs, manufactures and distributes wireless accessories to over 18,000 points of distribution, primarily in the Prepaid wireless market in North America. Alphacomm leads the wireless industry in the number of carrier brands managed and is the first to market carrier-licensed accessory portfolios for over fifty devices launched annually. In-house brands, Quikcell and BosBos, are leading brands designed and manufactured by Alphacomm for the Prepaid channel.

 

Responsibilities

  • Obtaining information on occurrences that could impact demand like promotions and production delays
  • Collaborate with R&D, Procurements, Marketing, Operations and Finance in developing forecast for new items, promotions, and end of life items
  • Ability to align forecast to shifts in demand to improve customer in-stock levels
  • Develop annual, monthly and daily demand plans and forecast for online business
  • Minimize inventory exposure through accurate demand planning and detailed root cause analysis of inventory status.
  • Monitor and advise on any issues which present risk or opportunity to the organization
  • Coordinate and conduct customer specific weekly CPFR meetings
  • Manage statistical forecasts and inventory demand plans and align according to KPI metrics
  • Manage capacity plans to ensure sufficient allocation to support inventory demand plans within a global supply chain
  • Manage multiple SKUs with short life spans, typically averaging 6 – 8 months
  • Manage long range planning and execute New Product Launch and End of Life strategy
  • Manage S&OP process to review KPI performance, sales, forecasts, purchase plans/orders, risks, and opportunities to better align sales plans with operational plans
  • Manage procurement analytics to ensure accurate data is reflected on reports
  • Build, maintain and manage supplier relationships and keep up good communications

Preferred Skills and Industry Experience

  • Ability to assess issues from both legal and business perspectives to: clearly define risks; clearly articulate positions; create and project manage action plans related to inventory
  • Strong mathematical and statistical knowledge
  • Capability to multitask in a fast-paced environment
  • Demonstrated abilities in production planning, researching, responding to, and resolving sales order, logistics, product allocation and shipping inquires and other related issues within a global supply chain
  • Extreme attention to detail and outstanding organization skills and the ability to get things done

Minimum Requirements 

  • Qualified candidate must possess a Bachelor’s degree
  • Minimum of 7 years of experience in manufacturing planning/management in a global supply chain (Asia preferred) environment, scheduling, inventory control, sales order allocation, product distribution and global shipping.
  • Strong team player with excellent interpersonal skills and existing team leadership experience
  • Results-driven and proactive approach to problem solving
  • Excellent written and verbal communication skills with ability to present ideas and information clearly
  • Ability to work independently, under pressure and meet deadlines
  • Must be articulate, goal-oriented, and enthusiastic

Insurance

  • Medical
  • Dental
  • Vision
  • Voluntary Short-Term Disability
  • Voluntary Supplemental Life/AD&D
  • Voluntary Accident
  • Voluntary Critical Illness
  • Company paid Long-Term Disability
  • Company paid Basic Life/AD&D

Time Off

  • 11 total holidays, including 4 "Floating Holidays" which are employee chosen dates
  • Generous PTO policy

Retirement

  • 401k (Traditional and/or Roth options)
  • 401k company matching

Average salary estimate

$100000 / YEARLY (est.)
min
max
$90000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Demand Planner, Telementum Global

Are you ready to take the reins as a Senior Demand Planner at Telementum? We're searching for a passionate individual who can help shape the future of our rapidly growing business, which prides itself on trusted brands like Speck Products and Tech21. As the Senior Demand Planner, you'll be the mastermind behind creating demand plans gathered from the sales department's forecasts while ensuring we have all the goods, materials, and services our operations need to thrive. Your daily interactions with our sales, marketing, and manufacturing teams will set you as the vital connector between client demands and product availability. You'll dive deep into managing multiple SKUs alongside our dynamic teams in the US and China, enhancing inventory management and forecasting for your designated product lines. If you’re a natural multitasker who's ready to jump into the action, you’ll monitor production and shipping to ensure everything runs as smoothly as possible, using top-notch software like NetSuite to keep tabs on supply levels. All of these efforts will help you lead important conversations about product status and timing, showcasing your leadership skills. This on-site position in our Lawrenceville, Georgia office offers not just a chance to shine in demand forecasting but also the opportunity to work with some of the most recognized brands in mobile accessories. Join us on this exhilarating journey at Telementum and help us continue to innovate in a vibrant category that captures consumers' hearts!

Frequently Asked Questions (FAQs) for Senior Demand Planner Role at Telementum Global
What responsibilities does a Senior Demand Planner at Telementum have?

As a Senior Demand Planner at Telementum, you will be responsible for creating demand plans based on forecasts provided by the sales department, managing multiple SKUs, and working closely with teams in the US and China to ensure effective supply chain management. Your role will involve monitoring inventory levels via NetSuite, collaborating with various departments, and leading discussions about product availability and priority allocations.

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What qualifications are needed for the Senior Demand Planner position at Telementum?

To become a Senior Demand Planner at Telementum, you must possess a Bachelor’s degree and have at least 7 years of experience in manufacturing planning within a global supply chain, preferably with exposure to the Asian market. Strong analytical skills, excellent communication abilities, and the capability to multitask in a fast-paced environment are also essential to success in this role.

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How does a Senior Demand Planner contribute to inventory management at Telementum?

In the role of Senior Demand Planner at Telementum, your contribution to inventory management is crucial as you'll analyze and develop accurate demand forecasts, minimizing inventory exposure while ensuring that customer demand is met. You will regularly conduct reviews and utilize data-driven insights to guide inventory planning and procurement analytics, strengthening overall supply chain efficiency.

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What can I expect in terms of team collaboration as a Senior Demand Planner at Telementum?

Expect a highly collaborative environment as a Senior Demand Planner at Telementum. You'll work closely with teams from sales, marketing, finance, and operations to develop forecasts and respond to market changes. Regular meetings will ensure that all departments are aligned, fostering a culture of teamwork focusing on achieving the company's overall goals.

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What benefits does Telementum offer to Senior Demand Planners?

Telementum provides a competitive benefits package to its Senior Demand Planners, including medical, dental, and vision insurance, generous paid time off, and a 401k plan with company matching. Employees also enjoy numerous holiday offerings and options for supplemental disability and life insurance, ensuring that you’re well cared for both professionally and personally.

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Common Interview Questions for Senior Demand Planner
How do you approach demand forecasting in a volatile market?

In addressing demand forecasting in a volatile market, my strategy involves analyzing historical data and trends while collaborating closely with cross-functional teams to stay abreast of upcoming promotions or product changes. I also implement robust analytics to adjust forecasts dynamically to reflect real-time demand, ensuring stock levels meet customer needs effectively.

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Can you describe your experience with inventory management systems?

Throughout my career, I have utilized various inventory management systems, including NetSuite. I focus on harnessing data from these systems to guide my decision-making processes in inventory levels, SKU management, and demand planning. Familiarity with ERP systems is essential, and I continuously seek to optimize their functionality for better efficiency in supply chain operations.

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How do you prioritize competing demands from different departments?

When faced with competing demands, I prioritize based on strategic alignment with business goals, potential revenue impact, and overall feasibility. Communication is key, so I engage with relevant stakeholders to clarify the priorities and establish a transparent decision-making process that supports the company’s objectives.

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Tell me about a time when you identified a risk in demand planning.

In a previous role, I noticed a significant discrepancy in our inventory levels due to unexpected supplier delays. I promptly implemented a risk mitigation strategy, which included diversifying our supplier base and enhancing communication channels. This proactive approach helped us to stabilize inventory and maintain customer service levels.

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What techniques do you use to analyze demand trends?

I use a combination of statistical analysis, historical sales data review, and market research to identify trends in demand. By employing techniques such as moving averages and seasonality analysis, I can forecast more accurately and respond quickly to changing market dynamics.

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How do you measure success as a Senior Demand Planner?

Success as a Senior Demand Planner is measured through a combination of KPIs such as forecast accuracy, inventory turnover rates, and service levels. I track these metrics regularly and adjust strategies as needed to ensure we meet both operational targets and customer satisfaction.

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What role does collaboration play in your work as a Demand Planner?

Collaboration is integral to my role as a Demand Planner. I work closely with teams across the organization to ensure alignment in forecasts and operational capabilities. Regular meetings and open communication foster a collaborative atmosphere, which promotes shared goals and enhances the efficiency of our supply chain.

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How do you handle discrepancies between forecasted and actual demand?

When discrepancies arise, I conduct a thorough analysis to determine the root causes, such as unexpected market changes or inaccuracies in the forecasting model. I then engage in problem-solving with relevant teams, allowing us to adjust our planning processes to mitigate similar issues in the future.

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What is your experience with managing a team?

I have considerable experience managing teams in supply chain environments. My approach focuses on building a collaborative culture where I empower team members to take ownership of their roles while providing guidance and support. Regular performance evaluations and feedback are crucial in developing team capabilities and achieving our collective goals.

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Why do you want to work for Telementum as a Senior Demand Planner?

I am drawn to Telementum due to its commitment to innovation and excellence in the mobile accessories industry. The opportunity to contribute to managing demand planning for recognized brands excites me. I am eager to bring my experience and passion for effective supply chain management to a dynamic and growing company that values its employees.

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Full-time, on-site
DATE POSTED
December 19, 2024

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