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Warehouse Lead

At TerrAscend, we’re on a mission to elevate the lives of our patients and customers. We cultivate exceptional marijuana therapies for patients and high-quality products for legalized adult recreational use. As one of North America's largest and fastest-growing multi-state, vertically integrated cannabis operators, we’re at the forefront of innovation and excellence. Together we grow, shaping the future of cannabis. Join us on this exciting journey and be part of something extraordinary!


The Warehouse Lead Associate will be charged with support of Warehousing and Inventory Control functions, performing item maintenance as it pertains to the operating procedures in the warehouse, receiving, and shipping areas.  This individual will also facilitate slot placement of items in the warehouse and will continue to update records to identify the location of products, components, and supplies for the production areas. Finally, the Warehouse Lead Associate will have the task of performing cycle counts when requested and support our safety initiatives by maintaining a clean work environment free of obstacles and debris. 


All benefits-eligible employees are provided the following benefits:
  • Employee Discount (all employees eligible)
  • Paid-Time-Off (varies by State, please ask your Recruiter for more info)
  • Health, vision, and dental insurance
  • 98Point6 (remote primary care)
  • 401k with 4% matching (100% vested immediately)
  • Employee Assistance Program
  • Paid Parental Leave
  • Life Insurance
  • Short & Long Term Disability
  • Flexible Spending Account
  • Wellness Program


Environmental Factors:
  • This position requires working in an environment that has a high amount of plant matter and pollen. Areas of the facility reach high/low temperatures with high humidity levels. Employees may have exposure to conditions such as dust, plant matter, and particles that affect the respiratory system, eyes, or skin, depending on department job assignments.  Employees are required to wear protective gear and have the option to wear eye and ear protection. Certain areas of the facility use harsh chemicals for cleaning such as bleach and can have repetitive movements. Employees should be comfortable and capable of working under all of the above conditions.


Physical Requirements:
  • Able to push, pull, lift, or move a minimum of 50lbs
  • Capable of sitting, standing kneeling, bending, squatting, and/or walking for extended periods of time
  • Capable of using hands and fingers to touch, handle, feel and pick
  • Ability to work with hazardous chemicals (butane, propane, etc.) following strict safety guidelines
  • Utilize chemicals (such as bleach) to clean and maintain facility/equipment
  • Must wear PPE (clothing protection), close-toed non-slip shoes, and optional ear/eye protection


Responsibilities include, but are not limited to:
  • Receive Products in Accordance with Standard Operating Procedures.
  • Maintain and process purchase order receiving and reporting short, long, and miss shipped merchandise.
  • Move products using pallet jack, forklifts, and other warehousing equipment.
  • Maintain efficient storage, data, and flow of materials for Production and Customer Deliveries.
  • Upkeep of the current inventory system and report any adjustments.
  • Perform weekly inventory and cycle counts to maintain accurate data.
  • File claims when defective products are received or discovered.
  • Check date-sensitive products for expiration and facilitate removal or transfer of product as needed.
  • Monitor delivery schedule and customer orders.
  • Pick / Pack orders for shipments, verifying correct quantities per order.
  • Coordinate with customer service and logistics departments.
  • Perform process/system testing, track performance by area, and identify problems in data integrity, productivity, and efficiency.
  • Assist and train new employees.
  • Report any new or ongoing issues to the Facilities Manager.
  • Additional duties as assigned.


Qualifications & Requirements

  • EXPERIENCE & EDUCATION:
  • Warehousing experience a plus.
  • HS Degree or GED required.
  • Cannabis knowledge or interest a plus.

LICENSE/CERTIFICATION OR OTHER SPECIAL REQUIREMENTS:
  • Must meet all state and company requirements.

QUALIFICATIONS:
  • Ability to learn new tasks and follow directions.
  • Ability to communicate effectively.
  • Reliable, punctual, and consistent.


#ENGHP


*** Background Check Requirement ***

As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check.


EEO Statement

At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants.

TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.


Disclaimer

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.


This organization participates in E-Verify.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.


Esta Organización Participa en E-Verify.

Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.. Si E-Verify no puede confirmar que usted está autorizado para trabajar, este empleador está requerido a darle instrucciones por escrito y una oportunidad de contactar al Departamento de Seguridad Nacional (DHS) o a la Administración del Seguro Social (SSA) para que pueda empezar a resolver el problema antes de que el empleador pueda tomar cualquier acción en su contra, incluyendo la terminación de su empleo. Los empleadores sólo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9. Para más información sobre E-Verify, o si usted cree que su empleador ha violado sus responsabilidades de E-Verify, por favor contacte a DHS.


Statement on External Recruiting Agencies

TerrAscend and all affiliates do not accept blind resume submissions from external recruiting agencies. No fee will be paid to agencies who submit candidates without being under contract for an active search with TerrAscend. 

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CEO of TerrAscend
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Jason Ackerman
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Average salary estimate

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What You Should Know About Warehouse Lead, TerrAscend

At TerrAscend, we’re on a mission to elevate the lives of our patients and customers. We cultivate exceptional marijuana therapies for patients and high-quality products for legalized adult recreational use. As one of North America's largest and fastest-growing multi-state, vertically integrated cannabis operators, we’re at the forefront of innovation and excellence. Together we grow, shaping the future of cannabis. Join us as a Warehouse Lead Associate in Waterfall, PA, where you will be pivotal in maintaining the efficiency of our warehousing and inventory control functions. Your day-to-day will include supporting receiving and shipping operations, performing item maintenance, and ensuring that product slot placements are optimized within the warehouse. You'll also keep our records updated, reflecting the accurate location of products and supplies needed for production. Alongside these responsibilities, you will conduct cycle counts, on-demand, which helps in sustaining our safety protocols—all while maintaining a clean and organized workspace free from hazards. If you're looking to be part of a dynamic environment that values teamwork, safety, and personal growth, then this is the role for you at TerrAscend!

Frequently Asked Questions (FAQs) for Warehouse Lead Role at TerrAscend
What are the responsibilities of a Warehouse Lead Associate at TerrAscend?

As a Warehouse Lead Associate at TerrAscend, you will manage warehousing and inventory control duties, including receiving and shipping products, maintaining purchase orders, and ensuring the accurate data flow for materials needed for production and customer deliveries.

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What qualifications do I need to apply for the Warehouse Lead position at TerrAscend?

To apply for the Warehouse Lead position at TerrAscend, you need a high school diploma or GED, with prior warehousing experience being a plus. A knowledge or interest in the cannabis industry is also beneficial.

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What physical requirements are expected for the Warehouse Lead position at TerrAscend?

The Warehouse Lead position at TerrAscend requires you to be able to lift or move a minimum of 50lbs and perform repetitive tasks such as sitting, standing, bending, and squatting for extended periods.

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Does TerrAscend offer benefits for employees in the Warehouse Lead role?

Yes! Employees in the Warehouse Lead role at TerrAscend enjoy a range of benefits including health, vision, and dental insurance, a 401k plan with matching, paid-time-off, and wellness programs, among others.

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What is the work environment like for a Warehouse Lead Associate at TerrAscend?

The work environment for a Warehouse Lead Associate at TerrAscend can be challenging, involving exposure to plant matter, temperature fluctuations, and the need to wear protective gear. Employees must be comfortable working in such conditions while following strict safety guidelines.

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Common Interview Questions for Warehouse Lead
How do you prioritize tasks in a busy warehouse environment?

In a busy warehouse environment, it's crucial to assess the urgency and impact of each task. I prioritize by identifying critical orders, ensuring inventory checks are accurate, and delegating appropriately based on team strengths and equipment availability.

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Can you describe your experience with inventory management systems?

I have worked with various inventory management systems that helped streamline processes. I focus on data integrity, timely updates, and utilizing reports for accurate stock-level assessments to improve efficiency.

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How do you handle discrepancies in inventory counts?

When faced with discrepancies in inventory counts, I first conduct a thorough recount to verify accuracy. I then analyze the data for common causes, implement corrective actions, and communicate findings to the relevant teams for future prevention.

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What safety protocols do you follow in a warehouse setting?

Safety is paramount in a warehouse. I follow standard operating procedures, wear personal protective equipment, conduct regular safety checks, and instill a safety-first mindset among colleagues to minimize risks.

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How do you manage team dynamics during high-pressure scenarios?

Effective communication is key. In high-pressure scenarios, I encourage open dialogue, delegate tasks based on individual strengths, and maintain motivation by recognizing team efforts, ensuring we remain focused on our goals.

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What steps do you take to ensure the accuracy of shipments?

To ensure shipment accuracy, I cross-check picking lists with orders, verify quantities during packing, and perform final checks with quality controls. Documentation is meticulously completed, ensuring all parties are kept informed.

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How do you train new employees in the warehouse?

When training new employees, I focus on hands-on sessions that emphasize safety first. I pair them with experienced staff, provide clear instructions, and encourage questions to ensure they understand their responsibilities thoroughly.

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How do you stay informed of the latest policies and procedures in warehousing?

I stay informed of the latest policies and procedures through regular training sessions, attendance at industry workshops, and actively seeking feedback from management. I also engage with professional networks to share best practices.

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Can you identify and solve a problem you encountered in your previous warehouse experience?

In my previous position, I noticed delays in processing shipments. I assessed the workflow, identified bottlenecks, and suggested restructuring tasks among team members that significantly improved our processing time.

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What motivates you in a warehouse lead role?

I am motivated by the opportunity to enhance team performance, develop efficient workflows, and contribute to a positive work environment. Seeing my team's success in meeting targets inspires me every day.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 6, 2025

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