Sr. Administrative Services Manager - job 1 of 2

As a Sr. Administrative Services Manager at the City of Fort Worth, your primary responsibilities would include overseeing human resources functions, managing the department’s large budget, and supervising a team focused on various administrative tasks. You would be responsible for ensuring compliance with personnel rules, conducting staff evaluations, and developing strategic objectives to enhance operational efficiency.

To qualify for the Sr. Administrative Services Manager position at the City of Fort Worth, candidates must possess a Master’s degree in Business Management, Public Administration, or a related field, along with at least four years of relevant administrative, fiscal, and personnel management experience, including supervisory roles. Preferred candidates would have five or more years of supervisory experience in a comparable local government environment.

The City of Fort Worth invests in the professional development of its Sr. Administrative Services Managers by providing opportunities to enhance leadership and management skills. With access to training programs, workshops, and certifications, such as Lean Six Sigma, the city prioritizes the growth of its employees, ensuring they are well-equipped to handle the demands of their roles.

In the position of Sr. Administrative Services Manager at the City of Fort Worth, you can expect to work in a collaborative and supportive team environment. You will lead a team of seven dedicated staff members, focusing on building trust and effective communication to drive solutions and strategies that align with the department’s goals and objectives.

Success as a Sr. Administrative Services Manager in the City of Fort Worth relies heavily on strong leadership skills, comprehensive knowledge of budgeting and fiscal management, and a solid background in human resources principles. Additionally, proficiency in analytical thinking, excellent communication skills, and the ability to form effective relationships across various levels of the organization are essential.

When answering this question, focus on specific examples where you've developed, analyzed, and executed budgets in previous roles. Highlight any experience with large budget figures and your approach to revenue forecasting, adjustments during budget execution, and how you ensured alignment with organizational goals.

A thoughtful answer would include your approach to open communication, facilitating discussions, and finding resolutions that align with company policies. Share a specific example that illustrates your conflict resolution skills and the positive outcomes that followed.

When discussing strategies for motivation, highlight methods such as recognizing achievements, fostering a supportive team culture, and setting clear goals. Discuss how you've implemented these strategies effectively in past roles.

In your response, outline your familiarity with HR regulations, emphasizing your experience in ensuring compliance with laws such as the Family Medical Leave Act and ADA. Provide examples of how you’ve navigated HR challenges in the past to maintain compliance.

Detail your process for conducting performance evaluations, including how you incorporate feedback from team members, set measurable goals, and support professional development. Mention any frameworks or practices you find particularly effective.

This question calls for specifics. Share an example where you identified inefficiencies and implemented changes that enhanced service delivery, mentioning the results of those changes in measurable terms.

Identify key financial metrics you tracked, such as expenditures against budgeted amounts, revenue growth, or audit compliance. Explain how monitoring these metrics influenced your decision-making and strategic planning.

Discuss policies and practices you’ve put in place to promote workplace safety, including training sessions, regular safety audits, and adherence to regulatory requirements. Share examples of outcomes from these strategies.

Highlight your proficiency with administrative tools such as PeopleSoft Financials or Microsoft Office Suite, and elaborate on how these technology platforms have aided your effectiveness as a manager in past roles.

Share your method for prioritizing tasks, whether it’s through scheduling, delegation, or technology tools that help you manage your workflow. Provide an anecdote that illustrates your time management skills in practice.