Substitute Hearing Officer

As a Substitute Hearing Officer at the City of Fort Worth, your main responsibilities include presiding over administrative hearings for various cases such as parking citations, solid waste violations, and vehicle immobilizations. You'll also review documentation to ensure accuracy and completeness while applying relevant city code in your rulings. This role is crucial for ensuring fair processing of appeals and maintaining order within the community.

To apply for the Substitute Hearing Officer position at the City of Fort Worth, you must possess a Bachelor's degree in criminal justice, public administration, or a related field, coupled with two years of experience in conflict resolution or code enforcement. Preferred qualifications include experience in conducting administrative hearings and strong communication skills, both written and verbal. The role requires a commitment to ethical behavior and community service.

The pay range for the Substitute Hearing Officer position at the City of Fort Worth varies between $28.84 and $37.49 per hour. This competitive pay structure reflects the position's responsibility and the importance of maintaining order in municipal matters, paired with flexible hours that cater to your schedule.

Yes, the Substitute Hearing Officer position at the City of Fort Worth offers several benefits, including 11 paid holidays, medical, dental, and vision insurance, paid time off, a pension plan, and opportunities for professional development. These benefits enhance your employment experience and reflect our commitment to employee welfare.

As a Substitute Hearing Officer at the City of Fort Worth, you’ll typically work at the A.D. Marshall Public Safety and Courts Building. The working conditions may require tasks such as hearing appeals, reviewing documents, and some clerical responsibilities. You should be prepared for some light physical activity, and a commitment to maintain a fair, respectful, and professional environment.

In your response, emphasize specific examples where you've successfully resolved conflicts, showcasing the methods or strategies you employed to reach a satisfactory conclusion for all parties involved. Highlight any formal training you've received in conflict management, and relate it to the types of cases you may encounter as a Substitute Hearing Officer.

Discuss your approach to maintaining impartiality, detailing how you handle bias and ensure that all parties have equal opportunity to present their case. Illustrate with examples how you've navigated complex situations in the past, emphasizing the importance of listening, staying non-partisan, and applying the law consistently.

Explain your detailed process for reviewing documentation, such as checking for accuracy, completeness, and relevance to the case at hand. Discuss how you identify any discrepancies and your approach to clarifying information with either parties or other relevant sources to maintain the integrity of the hearing process.

Provide a specific example of a challenging situation, describing the context, your actions, and the outcome. Highlight your analytical and decision-making skills, demonstrating how these traits make you a strong candidate for the Substitute Hearing Officer position.

Share your passion for public service and how this aligns with the values of the City of Fort Worth. Discuss your desire to help the community, promote justice, and the satisfaction you derive from making informed decisions that positively affect residents' lives.

Outline your strategy for addressing conflicts in information, including the techniques you would use to evaluate the credibility of sources, seek additional evidence, and maintain an open dialogue with both parties. Emphasize your commitment to thoroughness and fairness in these scenarios.

Discuss the essential qualities such as impartiality, strong communication skills, decisiveness, and the ability to remain calm under pressure. Mention how these qualities contribute to effective decision-making and the overall integrity of the hearing process.

Discuss your time management techniques and how you prioritize tasks based on urgency and importance. Provide examples of how you have handled competing priorities in past experiences effectively.

Explain your approach to making tough decisions, including how you communicate your judgement clearly and respectfully to all involved parties. Highlight the importance of grounding your decisions in facts and law, and how you manage the reactions of those affected.

Share your enthusiasm for Fort Worth, its values, diversity, and growth as a community. Discuss how your personal goals align with the mission of the City, making you an ideal fit for the role.