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Administrative Coordinator

About the Role:

We are on the lookout for a dynamic and detail-oriented Administrative Coordinator to join our team in enhancing our operations, supervising activities, and streamlining administrative processes. The ideal candidate will become an essential communication and organizational resource for our team, ensuring the flawless execution of daily tasks and major initiatives.

DUTIES AND RESPONSIBILITIES

  1. Administrative Support:
    • Manage calendars, coordinate meetings, and plan events;
    • Craft and disseminate internal and external communications, reports, and presentations;
    • Keep records, files, and databases meticulously organized.
  2. Coordination and Communication:
    • Act as a bridge among departments, clients, and vendors;
    • Facilitate effective communication to guarantee alignment on objectives and deadlines;
    • Coordinate onboarding for new team members and assist in their training.
  3. Client Support & Follow-Up:
    • Deliver continued support to clients, addressing questions and resolving any concerns;
    • Follow up every 72 hours on all requests until completion;
    • Highlight the importance of fostering and maintaining robust relationships with clients to gain insights into their needs and ensure their ongoing satisfaction, which may involve regular check-ins and customized solutions.
  4. Operations Management:
    • Oversee the procurement and inventory management of office supplies and equipment;
    • Assist in planning and executing project tasks, ensuring timelines are upheld;
    • Monitor and report on the progress of key initiatives.
  5. Financial Assistance:
    • Prepare and process expense reports, invoices, and budget updates;
    • Support basic financial tracking and reconciliation efforts;
    • Build relationships with bankers to broaden the range of available options.
  6. Process Improvement:
    • Innovate and implement new procedures to enhance operational efficiency;
    • Identify areas of inefficiency in administrative workflows and recommend solutions;
  7. Industry Knowledge & Updates:
    • Keep abreast of industry trends to deliver informed insights to clients and internal stakeholders.

KNOWLEDGE AND SKILLS

Education

  • Bachelor’s degree in business administration, management, or a related field preferred;

Experience

  • 2+ years of experience in an administrative or coordination role.

Skills and Competencies

  • Proactive and Organized: Ability to manage and coordinate various tasks and processes efficiently; Ability to work independently and collaboratively in a fast-paced environment.
  • Communication: Excellent verbal and written communication to liaise with clients.
  • Attention to Detail: Ensure all documents are properly renamed, filed, and reviewed before submission to avoid errors and rejections.
  • Client Relationship Management: Provide excellent service to clients to ensure satisfaction and retention.
  • Technical Skills: Basic knowledge of Zoho Books and CRM; Strong skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); Experience with scheduling tools (e.g., Google Calendar, Doodle) and project management software (e.g., Asana, Trello).
  • Interpersonal Skills: Positive and professional demeanor; Proven ability to build relationships and foster teamwork.

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Administrative Coordinator, The Greater Change

Are you a detail-oriented superstar looking to elevate your career as an Administrative Coordinator? Join our team and play a pivotal role in streamlining our operations and ensuring smooth communication across departments! In this dynamic position, you’ll be managing calendars, coordinating meetings, planning engaging events, and crafting various communications that keep our team connected and informed. Say goodbye to chaos as you keep records and databases meticulously organized. You'll be the linchpin, acting as a bridge between departments, clients, and vendors, facilitating excellent communication, and ensuring that everyone is aligned on objectives and deadlines. Client support will be your forte as you follow up regularly, nurturing robust relationships to gain insights into their needs. From overseeing procurement processes to assisting in financial tracking and preparing essential reports, you've got your finger on the pulse of operations management. You'll also play a key part in innovating procedures to enhance efficiency and keeping abreast of industry trends to provide informed insights. If you have a Bachelor’s degree in business administration or a related field and more than 2 years of experience in an administrative role, this could be the perfect opportunity for you! Bring your proactive attitude, exceptional communication skills, and technical abilities (think Microsoft Suite and project management tools) to our team, and let’s soar together towards success!

Frequently Asked Questions (FAQs) for Administrative Coordinator Role at The Greater Change
What are the main responsibilities of an Administrative Coordinator at this company?

As an Administrative Coordinator at our company, you'll manage calendars, coordinate meetings, plan events, and help craft communications, reports, and presentations. You'll play a crucial role in ensuring smooth operations by acting as a key communication bridge among departments, clients, and vendors while also overseeing procurement, inventory, and financial management tasks.

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What qualifications are necessary for the Administrative Coordinator position?

To be considered for the Administrative Coordinator position, candidates should possess a Bachelor’s degree in business administration or a related field, along with at least 2 years of experience in an administrative or coordination role. Strong organizational skills, attention to detail, and excellent communication abilities are also essential.

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How does the Administrative Coordinator contribute to client support?

In the role of Administrative Coordinator, you will deliver ongoing support to clients by addressing inquiries, resolving concerns, and conducting follow-ups to ensure satisfaction. Building and maintaining strong relationships with clients will be essential in identifying their needs and providing tailored solutions.

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What tools and skills are important for the Administrative Coordinator role?

Important tools for the Administrative Coordinator include proficiency in Microsoft Office Suite, familiarity with project management software such as Asana or Trello, and basic knowledge of Zoho Books and CRM. Skills such as organization, communication, client relationship management, and the ability to innovate processes are crucial for success in this role.

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Can you describe the work environment for the Administrative Coordinator position?

The work environment for the Administrative Coordinator position is fast-paced and collaborative. You'll be working independently while also coordinating with various teams and departments. This role encourages a proactive mindset and adaptability to handle multiple tasks efficiently.

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Common Interview Questions for Administrative Coordinator
How do you prioritize your tasks as an Administrative Coordinator?

When answering this question, emphasize your organizational skills and the ability to assess urgency and importance. Discuss tools you use, such as to-do lists or project management software, and provide a specific example of how you managed conflicting priorities successfully.

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Can you give an example of a challenging situation you faced in an administrative role and how you overcame it?

This is an excellent opportunity to showcase your problem-solving skills. Share a specific challenge, explain the actions you took to address it, and the outcome. Make sure to highlight your ability to stay calm under pressure and how your actions contributed to a positive resolution.

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What strategies do you use to maintain accurate records and files?

Discuss your attention to detail and organizational skills. Talk about filing systems you've used, digital tools for tracking documents, or methods you implement to ensure everything is up to date. A specific example of maintaining records will strengthen your answer.

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How do you handle conflicts between team members, especially when coordinating activities?

Focus on your communication and mediation skills. Describe your approach to listening to both sides, finding common ground, and maintaining a professional atmosphere. Provide an example of a situation you successfully navigated conflicts using these skills.

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What role does communication play in your work as an Administrative Coordinator?

Emphasize the importance of clear, concise, and effective communication in all aspects of the role. Discuss how you tailor your communication style to different audiences, such as clients, team members, and vendors, and provide instances where effective communication facilitated successful outcomes.

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Describe your experience with managing meeting schedules and event planning.

Share specific methods you use to coordinate schedules efficiently, such as calendar tools or finding consensus among participants. Highlight your experience in planning successful events, whether small meetings or large gatherings, detailing your organizational approach.

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What do you consider crucial for maintaining client relationships in your role?

Discuss the significance of regular communication, addressing client needs promptly, and providing personalized service. Share an example of how you cultivated a strong client relationship and the impact it had on the organization.

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How do you stay updated with industry trends relevant to your role?

Mention resources you routinely use, such as industry publications, networking groups, or professional organizations. Emphasize your commitment to continuous learning and how staying informed enables you to provide valuable insights to clients and colleagues.

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What software tools are you comfortable using as an Administrative Coordinator?

Discuss your familiarity with software relevant to the role, such as Microsoft Office Suite, project management tools, and CRM software. Highlight your adaptability and eagerness to learn new technologies that could enhance efficiency.

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Can you describe a time when you implemented a new process to improve efficiency?

Give a specific example of a process improvement you spearheaded. Describe the situation, the steps you took to analyze and redesign the workflow, and the measurable outcomes that followed, emphasizing your ability to innovate and drive change.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 11, 2025

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