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Sales Associate and Office Administrator

The Company:  

The Greenwich Tent Company stands alone as the premier tent rental company throughout the Northeast. We collaborate with the industry’s top professionals to create bespoke tented venues for weddings, milestone celebrations, corporate, and non-profit events of all sizes.  From full flooring to climate control, no element is overlooked when ensuring a safe, comfortable, and completely customized tented venue.  

 

The Position:

As the Sales Associate and Office Administrator, you provide essential support to the Sales and Production Teams. Reporting directly to the Director of Sales, your day-to-day responsibilities include consulting with potential clients, scheduling site visits, and creating preliminary proposals in addition to general office administrative duties such as directing phone calls, project managing small and last-minute events, and maintaining files. This is a full-time, exempt, hybrid position requiring evening and weekend work during busy season as well as local travel.

 

Essential Duties and Responsibilities: 

As the initial contact between the potential client and the Greenwich Tent Company, you will set the tone and expectations from the first interaction. As a team, we strive to provide our clients with the highest level of care and quality of product to ensure ultimate peace of mind going into their event. The following list of responsibilities is merely a framework and may be expanded upon as necessary.

 

Sales Associate

  • Field new inquiries via phone, gather details for preliminary quotes, and provide these to the designated Project Manager.
  • Support the Project Managers in creating quotes and aerials, follow up with clients, secure documentation, and process payments.
  • Maintain an accurate Event Calendar to keep Sales and Operations teams informed.
  • Oversee HubSpot CRM; generate tasks for the Sales Team to ensure visibility, timely responses, and follow-ups.
  • Listen actively to clients to provide customized rental solutions for their events.
  • Use your events industry knowledge to create aerial and interior diagrams for tents based on guest count and design.
  • Ensure all installations are properly permitted and safely staked by coordinating with local inspectors and utility markers.  

Office Administrator

  • Maintain a clean and orderly office. Ensure all items needed to maintain an efficient office are in stock (office, kitchen, cleaning supplies, etc.).
  • Assist the GTC Management team with administrative duties to include receiving and processing mail, filing, copying, faxing, and completing necessary errands.
  • Answer phones in a professional manner, providing answers when possible and transferring calls or taking messages when needed.
  • Two or more years of experience within a customer-centric business environment.
  • Strong working knowledge of computer applications such as Microsoft Office, Teams, One Drive and Visio. Experience in Good Shuffle and HubSpot is a plus.
  • Creative problem-solving skills involving numerous variables are necessary, as well as the ability to juggle multiple tasks and prioritize and pivot when necessary.
  • This detail-oriented role requires a dynamic and efficient candidate with effective communication and organizational skills, relationships, and project management skills.
  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Associate and Office Administrator, The Greenwich Tent Company

If you're someone who thrives in a dynamic work environment and possesses a passion for customer service, the role of Sales Associate and Office Administrator at The Greenwich Tent Company might just be your dream job! Working with the Northeast's premier tent rental company means being at the forefront of turning events into unforgettable experiences. In this dual role, you'll be the essential support system for both the Sales and Production Teams. Imagine consulting with excited clients, scheduling site visits, and crafting preliminary proposals that showcase your flair for capturing their vision. Balancing this with essential office administration duties will allow you to flex your organizational skills while managing communications, overseeing the event calendar, and ensuring everything runs smoothly. As the first point of contact, you’ll set a welcoming tone, gathering details for quotes and helping to coordinate event logistics while ensuring all documentation is in order. The role is vibrant and varied, requiring not just a knack for multitasking but the creativity to solve problems and the initiative to take charge. We're looking for individuals with an open mind and a willingness to take local trips to meet clients—don't worry, there's plenty of flexibility in this full-time, hybrid position. Plus, you’ll enjoy perks like a robust retirement plan, paid time off, and the chance to work from home. If this sounds exciting to you, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Sales Associate and Office Administrator Role at The Greenwich Tent Company
What are the main responsibilities of a Sales Associate and Office Administrator at The Greenwich Tent Company?

As a Sales Associate and Office Administrator at The Greenwich Tent Company, your key responsibilities include fielding inquiries from potential clients, consulting with them to understand their needs, and creating preliminary quotes. You'll support the Project Managers by following up with clients, processing payments, and maintaining an organized Event Calendar. The role also requires effective communication, as you'll direct phone calls, manage office supplies, and perform various administrative tasks to ensure smooth operations.

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What qualifications do I need to become a Sales Associate and Office Administrator at The Greenwich Tent Company?

To succeed as a Sales Associate and Office Administrator at The Greenwich Tent Company, you should have at least two years of experience in a customer-centric business environment. A solid understanding of computer applications like Microsoft Office and experience with HubSpot or Good Shuffle is preferred. Strong organizational, communication, and problem-solving skills are critical, as this role involves juggling multiple tasks and coordinating with various teams.

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Is this Sales Associate and Office Administrator position at The Greenwich Tent Company hybrid?

Yes, the Sales Associate and Office Administrator position at The Greenwich Tent Company is a hybrid role. This means you will have the flexibility to work from home while also being available for local travel and onsite activities, especially during peak event seasons.

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What is the work schedule like for a Sales Associate and Office Administrator at The Greenwich Tent Company?

The work schedule for a Sales Associate and Office Administrator at The Greenwich Tent Company is full-time and includes potential evening and weekend work, especially during busy seasons. Flexibility is essential to accommodate client needs and event timelines.

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What benefits can I expect as a Sales Associate and Office Administrator at The Greenwich Tent Company?

As a Sales Associate and Office Administrator at The Greenwich Tent Company, you can expect a comprehensive benefits package, including a retirement plan (401k, IRA), paid time off for vacation and sick days, family leave, and short and long-term disability coverage. Additionally, opportunities for training and development are provided to support your career growth.

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Common Interview Questions for Sales Associate and Office Administrator
What interests you most about the Sales Associate and Office Administrator role at The Greenwich Tent Company?

To answer this question effectively, reflect on your passion for customer service and event planning. Discuss how the prospect of collaborating with various teams to create memorable events excites you and how your skills align with the company's mission to provide high-quality service and customized solutions.

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Can you describe your experience in managing multiple tasks and deadlines?

When responding to this question, provide a specific example from your previous roles. Highlight how you prioritized tasks, utilized organizational tools, and communicated effectively to ensure all deadlines were met. Emphasizing your adaptability and problem-solving skills can also add value to your answer.

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How do you handle client inquiries and ensure a positive experience?

Describe your approach to client communication, emphasizing active listening and empathy. Share techniques you’ve used to address concerns and how you provide tailored solutions, ensuring that clients feel valued and understood throughout the process.

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What software applications are you proficient in, and how do you use them in your work?

Discuss your proficiency in relevant software such as Microsoft Office, CRM systems like HubSpot, and any project management tools you’ve used. Provide examples of how these tools helped you streamline processes, improve communication, or enhance productivity in previous roles.

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Can you give an example of a time when you had to solve a complex problem?

Prepare to share a detailed story where you encountered a challenge, the steps you took to analyze and resolve it, and the outcome. Focus on your critical thinking skills and the impact your solution had on the team or client, demonstrating your ability to stay calm under pressure.

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How do you organize and prioritize your work?

Explain your methods for organizing tasks, such as using digital calendars, to-do lists, or project management apps. Illustrate how you identify urgent tasks versus those that are less time-sensitive and how you adjust your priorities when new challenges arise.

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What do you believe is the key to maintaining quality customer service?

Discuss the importance of empathy, effective communication, and responsiveness in maintaining high-quality customer service. Consider providing examples of how you’ve cultivated these attributes in your professional experience and the positive outcomes that resulted.

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How would you approach coordinating a last-minute event?

Outline your strategy for managing unexpected events, including how you would quickly gather information, communicate with team members, and prioritize tasks to ensure the event is successful. Highlight your ability to remain flexible and calm under pressure.

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What strategies do you adopt to maintain a clean and organized office environment?

Share the processes or routines you have in place to ensure an orderly office. Talk about the importance of inventory management, regular tidying, and having set procedures for handling paperwork to maintain efficiency.

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Why do you want to work for The Greenwich Tent Company specifically?

To answer this question, do some research on The Greenwich Tent Company and highlight what attracts you to their mission and values. Connect your personal goals and interests to the company’s vision in the event rental industry, emphasizing your enthusiasm for contributing to their team.

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TEAM SIZE
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LOCATION
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 21, 2024

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