Contracts Assistant

Role: Contracts Assistant

Location: Liverpool, Merseyside, North West England – On-site, with hybrid working available (1-2 days from home )

Job Type: Full-time, Permanent

About Us

Come and be a part of The Investigo Group (TIG), a dynamic coalition of cutting-edge tech firms specialising in Platform, Software, Data, AI and other bleeding-edge technology solutions. Our innovative prowess spans the globe while proudly hailing from the United Kingdom.

The group is multi-functional with a large portfolio of B2B products and services.

Our ecosystem is made up of: IIS, Providing secure internet access in both the public and private sectors. Its mission? To deliver world-class secure internet capabilities enhancing productivity across diverse skillsets and organisations.

Vestigo Consulting is our training and consultancy company, tailored around specialist sector-specific knowledge, and provides regular courses and CPD for our community. The Consultancy side concentrates on expert support of our customers as well as specifically assigned individual deployments.

Collaboraite is a bleeding-edge company that provides our Data and AI capability. A collaborative partner for designing user-centred secure data solutions to overcome operational hurdles, delivered through design thinking and agile coaching.

Diversity, Equity, and Inclusion (DEI) are at the heart of The Investigo Group (TIG). We're dedicated to creating a workplace where people from all backgrounds are not only welcome but empowered to excel. We actively seek diverse talent, promote fairness, and foster an inclusive environment where every voice matters, driving innovation and progress in our dynamic tech community.

The group provides bespoke, secure, user-centric products fuelled by deep technical knowledge advanced data and analytical skills.

We proudly stand as a global leader in this space, partnering with esteemed entities that require these advanced forward-thinking capabilities. These partnerships have been forged from our understanding of customer challenges, as well as our expertise in developing world-leading enterprise product sets.

Join us at TIG, where innovation knows no bounds, and together, we'll shape the future of technology solutions for a safer, more efficient world.

About You:

We are looking for a qualified and motivated individual to join our team as a Contracts Assistant. You are highly organised, with strong attention to detail and excellent communication skills. You have experience in administrative roles, ideally within contracts or procurement, and enjoy working in a fast-paced environment where you can support teams to deliver high-quality outcomes.

You are proactive, self-motivated, and able to manage competing priorities effectively. You thrive in collaborative environments but are equally comfortable working independently. Your ability to handle sensitive information with integrity and discretion is second nature.

About The Team:

Our Commercial and Finance Team is a small but dynamic group dedicated to managing the commercial and contractual aspects of TIG. The team includes a Senior Contracts Manager, a Contracts Manager, and a Finance Lead. We work collaboratively, adapting and prioritising to meet the evolving needs of the business.

Despite our size, we are a busy, high-performing team committed to professional development. Our Contracts Managers are MCIPS qualified, and our Finance Team undergo CIMA qualifications. We pride ourselves on being adaptable, supportive, and highly skilled.

About The Role:

As a Contracts Assistant, you will play a key role in supporting the contracts team with administrative tasks, allowing them to focus on more complex contractual matters. You will assist with preparing documentation for new contracts and renewals, support tender documentation, and manage contract-related queries.

Your role will be essential in ensuring efficiency and accuracy across contract management processes, maintaining our contract management database, and supporting internal and external stakeholders with timely and effective service.

Key Responsibilities:

Contract Administration: Assist in managing contract renewals, modifications, and obligations, ensuring all processes are accurately documented.

Quotation Support: Help prepare quotations aligned with customer requirements.

Meeting Coordination: Provide administrative support for Account Management and Contract Review Meetings, including scheduling, minute-taking, and follow-ups.

Documentation Management: Assist in preparing contractual and tender documents, ensuring compliance and completeness.

Database Maintenance: Maintain and update the Contract Management Database with accurate and timely information.

Customer & Internal Support: Respond to routine contract-related queries, escalating more complex issues as appropriate.

Shared Mailbox Management: Monitor and triage emails, ensuring queries are dealt with efficiently.

Business Support: Provide general administrative support, including arranging meetings, booking rooms, preparing agendas and reports, and other ad hoc tasks.

Success in This Role Looks Like

• Timely and accurate contract administration and documentation.
• The Contract Management Database is always up-to-date and accurate.
• Stakeholder satisfaction—internal teams and external partners receive timely and effective support.
• Proactive engagement and participation in cross-functional collaboration.

What We're Looking For:

The ideal candidate will have:

• Qualifications:
• GCSEs / A-Levels (or equivalent experience).
• Strong English and Maths skills.
• Experience:
• Minimum 2 years’ experience in an administrative role, ideally within contracts or procurement.
• Experience working with contract management databases and/or finance systems (experience with Xero is beneficial but not essential).
• Experience supporting busy teams with competing priorities and deadlines.
• Police or government contract experience is desirable but not essential.
• Technical Skills:
• Proficient in Microsoft Office (Word, Excel, Outlook, Teams).
• Experience with PDF editing software (such as Adobe).
• Familiarity with e-signature tools (such as DocuSign).
• Basic understanding of GDPR, data privacy, and confidentiality requirements.
• Soft Skills:
• Excellent communication and stakeholder management skills.
• Highly organised with the ability to prioritise workload and meet deadlines.
• Strong attention to detail to ensure documents are produced error-free.
• Ability to work both independently and as part of a team.
• Professional discretion and confidentiality when handling sensitive information.
• Additional Qualities:
• Contract Management Certification (CIPS Level 2-4) is desirable but not essential.
• Administrative or Business Support certifications are beneficial.
• Willingness and ability to pass SC clearance (5 years’ consecutive stay in the UK, relevant right to work, etc.).
• Must be customer-facing and confident in leading discussions with stakeholders.
• Flexibility to work on-site initially, with hybrid options available once established in the role.

• Flexible Working: We offer a hybrid working model.
• Private Medical
• Inclusive Culture: Enjoy an inclusive culture and environment.
• Flexible Benefits: A flexible benefits allowance to suit your needs.
• Holiday: Generous holiday allowance.
• Learning: Access to continuous learning and development opportunities.
• Bonus Potential: Bonus potential based on performance and business-related factors.
• Discounts: Discounts on a wide range of products and services.
• Pension: Pension scheme contributions with Government Top-Up
• EV Car Scheme
• More Benefits: Explore additional benefits on our career site.

Please note that the talent acquisition team is managing this vacancy directly and we do not require agency support.

Candidates who are successful will be required to undergo relevant security checks.

Our Process

Our talent acquisition team will be in touch if you're successful, the team will arrange a short screening call (max 30 minutes) to learn more about you, and what you are looking for and answer any questions you may have. If all goes well, the team will share your profile with the hiring manager for review. Our interview process is tailored to each role but typically the first half of the process is run remotely with a final stage on-site.

For this position, you can expect a two-stage interview process:

1st stage - An informal 30-minute video call with the hiring team to discuss your skills and relevant experience. This is an excellent opportunity to learn more about the role and ask any questions.

2nd Stage – A 60-90-minute formal interview where you can anticipate competency and technical questions.

As an inclusive employer, please inform us if you require any reasonable adjustments.

Equal Opportunities

Here at TIG we are committed to equal opportunities and value diversity, equity and inclusion at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

As a Group, we seek to ensure that individuals with disabilities receive reasonable accommodation throughout the hiring process and ultimately within the job itself. Please contact us to request any accommodations.