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Operations Manager - Consulting

Company Description

Company Overview

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,500+ employees located across eight offices.

Job Description

Position Overview


Reporting to the AVP operations, the Lead Project Coordinator will be responsible for ensuring projects within our consulting vertical are effectively executed. In this role you’ll be dedicated to working effectively with the team to plan, implement and execute on-going and new projects as well as continuing to enhance our current processes and improvement programs. 


Responsibilities 

This role will include, but is not limited to:

 

  • Project management and coordination on across Consulting specific projects and our wider Consulting transformation programme
  • Maintenance of operations processes 

Project management and coordination on across Consulting specific projects and our wider transformation programme

  • Manage projects with a focus on process improvement, employee engagement, employee experience and compliance
  • Develop and maintain project management documents such as project plans, roll out plans and material, scope documents, and comms plans
  • Develop change management material such as training, communications and engagement collateral
  • Act as the liaison on cross departmental projects, working with stakeholders across the business for efficient project implementation
  • Assist the AVP Operations to monitor project progress and provide updates to project stakeholders

Maintenance of operations processes 

  • Manage the operations team collateral, trackers and drive, by ensuring all necessary materials are current, properly filed and stored
  • Schedule stakeholder meetings and coordinate actions
  • Liaise directly with stakeholders across departments to coordinate Consulting team updates 
  • Support key meetings to coordinate weekly engagement materials and organise vertical wide meetings and events 
  • Partnership and management with technology for tech related initiatives 
  • Propose improvement processes for ongoing projects and initiatives 

Qualifications

Requirements

  • The ideal candidate should have 5+ years of experience in an operations or project focussed role

  • Project management experience 

  • Change management experience

  • Experience using google slides and google sheets

  • Organised, detail-oriented and proactive

  • Excellent communication skills, including strong written and verbal English skills

  • Able to multitask and prioritise different projects at one time

  • A flexible and adaptable personality combined with a resourceful and positive attitude is essential

  • Stakeholder management skills

  • Experience in a fast paced working environment with sense of urgency and responsiveness

Additional Information

We ensure every team member is able to bring their best self to work as well as in their lives outside - take a look at our benefits:

How will you be rewarded? 

  • Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience.
  • Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure.
  • Learning & Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications.
  • Health & Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health.
  • Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC.
  • Flexibility: Embrace our work-from-anywhere policy, hybrid work options, and enjoy "Winter Fridays."
  • Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5.
  • Recognition & Rewards: Earn points through our colleague-to-colleague recognition program, redeemable for hotels, gift cards, charity donations, and more.
  • Snacks & Refreshments: Stay energised with daily snacks, tea, and coffee provided.
  • CSR Days: Contribute to social responsibility with 2 CSR days annually – take time off to volunteer.
  • Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws.

The successful candidate must, by the start of the employment, have permission to work in the country they are applying. 

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application

Average salary estimate

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$80000K

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What You Should Know About Operations Manager - Consulting, Third Bridge

As an Operations Manager - Consulting at Third Bridge, based in the bustling One World Centre in Lower Parel, Mumbai, you'll be at the heart of our dynamic team, ensuring that our consulting projects are executed smoothly and efficiently. In this role, reporting to the AVP of operations, you will be responsible for overseeing all aspects of project management, creating and maintaining project documentation, and ensuring that our operations processes are streamlined to enhance productivity. It's all about collaboration in this position, as you'll liaise with various stakeholders to guarantee project implementation runs like a well-oiled machine. Not only will you manage ongoing projects, but you'll also focus on process improvements that enhance employee engagement and experience. Your ability to multitask and prioritize effectively will be crucial as you handle multiple projects simultaneously in a fast-paced environment. With a proactive attitude and strong communication skills, you'll thrive as you support key meetings, coordinate weekly engagement materials, and partner with tech teams on technology-related initiatives. If you have over five years of experience in operations or project-focused roles and are excited about driving change and innovation, Third Bridge offers a wonderful opportunity to make a mark while supporting top investors and business leaders in making informed decisions.

Frequently Asked Questions (FAQs) for Operations Manager - Consulting Role at Third Bridge
What are the main responsibilities of the Operations Manager - Consulting at Third Bridge?

The Operations Manager - Consulting at Third Bridge is responsible for project management and coordination across consulting-specific projects. This role includes maintaining operations processes, developing and managing project documentation, and implementing improvement processes for ongoing initiatives. You'll support key meetings and liaise with stakeholders to ensure projects are executed efficiently.

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What qualifications are required for the Operations Manager - Consulting position at Third Bridge?

To be successful as an Operations Manager - Consulting at Third Bridge, candidates should have a minimum of 5 years in operations or project-focused roles, combined with project and change management experience. Proficiency in Google Slides and Google Sheets, along with excellent communication skills, are essential for this fast-paced environment.

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How does Third Bridge support the development of the Operations Manager - Consulting?

Third Bridge is committed to the professional growth of its employees, offering a yearly personal development reimbursement for customized learning programs. As an Operations Manager - Consulting, you will also have a dedicated budget to support studies and job-related qualifications, helping you enhance your skills and succeed.

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What benefits can an Operations Manager - Consulting expect at Third Bridge?

As an Operations Manager - Consulting at Third Bridge, you can expect competitive compensation, generous paid time off, private medical insurance, and a flexible work-from-anywhere policy. Additional perks include mental health support, life cover, snacks, and entitlements to Corporate Social Responsibility (CSR) days for volunteering.

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Is there room for innovation in the Operations Manager - Consulting role at Third Bridge?

Absolutely! At Third Bridge, the Operations Manager - Consulting plays a pivotal role in proposing and implementing innovative processes and solutions. Your resourceful and adaptive approach will not only help enhance ongoing projects but will also contribute to the company’s commitment to continuous improvement and operational excellence.

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Common Interview Questions for Operations Manager - Consulting
How do you prioritize multiple projects as an Operations Manager - Consulting?

When prioritizing multiple projects, I evaluate deadlines, resource availability, and strategic impact. I utilize project management tools to track progress and communicate clearly with teams to ensure alignment and timely execution, ensuring no project falls behind.

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Describe your experience with change management in previous roles.

In my previous positions, I successfully managed change by developing comprehensive change management plans, which included effective communication strategies, training materials, and stakeholder engagement activities to ensure a smooth transition.

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What tools do you utilize for project management?

I have extensive experience with tools like Asana, Trello, and Google Suite for project management, ensuring efficient tracking of tasks and timelines while facilitating collaboration among team members and stakeholders.

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Can you give an example of a process improvement you've implemented?

Certainly! In a previous role, I identified bottlenecks in the reporting process and proposed an automated solution that reduced report generation time by 50%, significantly enhancing team productivity and responsiveness to stakeholders.

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How do you ensure effective communication among a diverse team?

I prioritize regular check-ins, utilize collaborative platforms, and establish clear communication guidelines to keep everyone aligned. Encouraging feedback and open dialogue fosters an inclusive environment where all team members feel valued and heard.

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How do you handle stakeholder management in project implementations?

I build strong relationships with stakeholders by maintaining transparency, holding regular updates, and soliciting feedback throughout the project lifecycle. This collaborative approach ensures their needs are met effectively and enhances project buy-in.

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What strategies do you use to motivate your team?

I inspire my team by setting clear goals, recognizing accomplishments, and fostering a positive work environment. I also encourage professional development opportunities to help individuals grow within their roles and feel more engaged.

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Describe a challenging project you managed and how you overcame obstacles.

I once managed a cross-departmental initiative that faced unexpected delays due to miscommunication. I organized a series of problem-solving workshops, enabling teams to address issues collaboratively and ultimately deliver the project on time.

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How do you ensure compliance in project processes?

I ensure compliance by developing comprehensive project guidelines, conducting regular audits, and providing training to team members on relevant compliance directives, reinforcing the importance of adhering to these standards throughout all projects.

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What is your approach to continuous improvement?

My approach to continuous improvement involves regularly gathering feedback, analyzing processes for potential enhancements, and fostering a culture of innovation where team members feel empowered to suggest improvements, driving organizational growth.

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Our mission is to democratise the world’s human insights and flip the traditional research model upside down. And we know what will help us achieve it: the quality of our people, and the skills and knowledge they possess. Join us and your mission ...

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Full-time, hybrid
DATE POSTED
January 6, 2025

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