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Operations Executive

Company Description

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

Job Description

Reports to:
Operations Manager

The Role:

You will be a highly organised, self-motivated and efficient individual, with the ability to work under your own initiative to meet deadlines and targets, as well as working towards operational process synergy across a variety event simultaneously.

Key Responsibilities:

  • Detailed structure to the full event planning process, with clear project timelines and milestones and management responsibility for the delivery and success of the events (on-site delivery and management).
  • Responsible to plan and meet operations requirements.
  • Responsible for maintaining & building good relationship with all suppliers.
  • Liaison with internal and external stakeholders such venue provider & suppliers.
  • Keeping a keen eye to the Health & Safety of our event, making sure venues and exhibitions are following the internal and Global Health & Safety polices.
  • Enhancing the event client experience and bringing ideas to the table to deliver and achieve better enhancements (higher score on sustainability programme).
  • Production of event materials along with the Operations team.
  • Proactively manage all aspects of an event, someone who is happy to take time to listen to our customers always looking to exceed expectations.

Qualifications

  • Experience in working on conferences and exhibitions.
  • Strong communication skills, with the ability to flex as appropriate and build strong relationships.
  • Experience of developing and delivering new ideas and processes.
  • Exposure to cost management, forecasting and budgeting across multiple events.
  • Experience in working on multiple global events as a team and individually to time and budget.
  • Ambitious, energetic, positive and inquisitive constantly looking for the upside and ways of making things better.
  • Ideas generated, able to bring ideas to the table with confidence and deliver them through.
  • Naturally inquisitive to achieve organizational goals.

Additional Information

In support of the Turkish Governments initiative to increase the representation of disabled individuals in the workplace, we actively encourage and welcome applications from candidates that consider themselves to be disabled and/or are registered with ISKUR.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

  • Time out: Take up to four days per year to volunteer, plus a day off for your birthday!
  • A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
  • Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
  • Company funded private medical insurance
  • The opportunity to develop your career with bespoke training and learning and on-demand access to thousands of courses on LinkedIn Learning.
  • When it’s time for the next step, we encourage and support internal job moves
  • Great community: a welcoming culture, our fantastic Walk the World charity day and active colleague run diversity and inclusion networks
  • As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

What You Should Know About Operations Executive, Informa Group Plc.

As an Operations Executive at Informa Markets, based in the vibrant district of Nida Kule Esentepe in İstanbul, you’re stepping into a role that’s as dynamic as it is impactful. In this position, you’ll be at the heart of our event planning process, where your organizational savvy will shine. Reporting directly to the Operations Manager, you’ll not only manage the intricate details of event planning but also ensure smooth on-site execution and success of our large-scale branded events. Your responsibilities will include maintaining solid relationships with suppliers and liaising with various stakeholders, ensuring every event abides by our Health & Safety policies. But that's not all; you’ll also enhance client experiences by bringing fresh ideas to the table, contributing to sustainability efforts, and managing budgets across multiple global events. We're looking for self-motivated individuals with a knack for communication and teamwork, who are always striving to exceed expectations and drive progress. If you’re eager to grow your career in a supportive, flexible work environment, Informa Markets is the place for you. Join us, and let’s create incredible experiences together!

Frequently Asked Questions (FAQs) for Operations Executive Role at Informa Group Plc.
What are the key responsibilities of an Operations Executive at Informa Markets?

As an Operations Executive at Informa Markets, you will be responsible for overseeing the full event planning process, ensuring the success of events through detailed project timelines and thorough management processes. You'll also maintain good relationships with suppliers, liaise with both internal and external stakeholders, and enhance the overall client experience. Compliance with Health & Safety policies, along with managing event materials and budgets, are also critical aspects of this role.

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What qualifications are necessary for the Operations Executive role at Informa Markets?

To be successful as an Operations Executive at Informa Markets, candidates should have experience in organizing conferences and exhibitions. Strong communication skills, a knack for developing new ideas, and experience with cost management and budgeting are essential. We look for individuals who are energetic, inquisitive, and enthusiastic about making improvements in our processes.

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What kind of company culture can an Operations Executive expect at Informa Markets?

Informa Markets champions a welcoming and inclusive workplace culture. As an Operations Executive, you'll find support and camaraderie among colleagues who are ambitious and eager to collaborate. We prioritize flexibility in the workplace, offering opportunities for remote work, and encourage personal growth through training and development.

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How does Informa Markets support employee development for Operations Executives?

Informa Markets is committed to developing its employees, including Operations Executives, through bespoke training programs and access to vast resources like LinkedIn Learning. We encourage internal mobility, so you can explore various career paths within the company, ensuring you have the tools and opportunities to grow professionally.

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What benefits do Operations Executives receive at Informa Markets?

Operations Executives at Informa Markets enjoy a range of benefits including time off for volunteering, the opportunity to participate in a ShareMatch scheme, company-funded medical insurance, and a supportive work environment that values diversity and inclusion. You’ll also find flexibility in your work schedule, making it easier to balance your professional and personal life.

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Common Interview Questions for Operations Executive
Can you describe your experience in event planning and how it relates to the Operations Executive role?

Highlight specific events or projects you've managed in the past, detailing your role in the planning and execution phases. Discuss your familiarity with stakeholder management and any unique challenges you faced, emphasizing your problem-solving skills.

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What strategies do you use to maintain relationships with suppliers?

Discuss how you prioritize communication and collaboration with suppliers, sharing specific examples of successful partnerships. Mention your approach to resolving conflicts and maintaining open lines of communication to foster positive relationships.

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How do you ensure compliance with Health & Safety regulations during events?

Detail your knowledge of Health & Safety policies, emphasizing your role in ensuring compliance. Discuss practices you have implemented in previous roles, such as safety audits or staff training, to mitigate risks during events.

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What methods do you use to manage multiple events simultaneously?

Share your techniques for prioritization, project management tools you utilize, and how you delegate tasks to your team. Highlight your time management skills and ability to adapt in fast-paced environments.

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How do you enhance the client experience in event management?

Talk about your commitment to understanding client needs and expectations. Provide examples of how you have innovatively enhanced client relationships through feedback mechanisms, personalized services, or improved event experiences.

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Can you give an example of a successful event you planned and what made it stand out?

Describe a specific event, focusing on the planning process and any innovative ideas you introduced. Discuss the feedback received and the measurable successes achieved, such as attendance rates or client satisfaction scores.

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How do you handle feedback from clients or stakeholders post-event?

Explain your approach to gathering feedback, whether through surveys or direct communication. Emphasize how you use this feedback to make improvements for future events and your commitment to client satisfaction.

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What is your approach to budget management in event planning?

Discuss your experience with budgeting, forecasting, and monitoring expenses throughout various stages of the event. Highlight how you ensure adherence to budgets while meeting event goals and providing high-quality experiences.

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How do you stay updated with industry trends and regulations relevant to event planning?

Share the resources you utilize to stay informed, such as industry publications, networking events, and professional development courses. Reflect on how this knowledge has helped improve your work and contribute to your teams.

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Why do you want to work as an Operations Executive at Informa Markets?

Articulate your interest in the company and its mission, connecting your values with its commitment to creating impactful events. Express enthusiasm for collaborating with an innovative team and contributing to the success of diverse projects.

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Informa plc is a multinational publishing, business intelligence, and events group. The company was founded in 1998 and is headquartered in London, United Kingdom.

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Full-time, hybrid
DATE POSTED
January 6, 2025

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