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Facility Maintenance Supervisor, Fulfillment Operations

ABOUT THRIVE MARKET


Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices. Every day, we help our 1.4M+ Members find better products, support better brands, and build a better world in the process. We are a profitable, half-billion-dollar revenue business proving that mission-focused companies can succeed. We are also a Certified B Corporation, recently became a Public Benefit Corporation, and are a Climate Neutral Certified company. Join us as we bring healthy and sustainable living to millions of Americans in the years to come.


THE ROLE


The Facility Maintenance Supervisor is responsible for overseeing the installation, maintenance, repair, and operation of conveyor systems and associated equipment. This role ensures that the conveyor systems are operating at peak efficiency, minimizing downtime, and maximizing productivity. The supervisor leads a team of mechanics and technicians, providing guidance, troubleshooting expertise, and ensuring adherence to safety and quality standards.


SCHEDULE

Monday-Friday, 7am-4pm (on-call, and overtime when needed)


KEY RESPONSIBILITIES
  • Lead, manage, and mentor a team of conveyor mechanics and technicians.
  • Assign tasks, set priorities, and ensure work is completed efficiently and safely.
  • Conduct performance evaluations, provide training, and foster skill development for team members.
  • Ensure the team adheres to company policies, safety regulations, and industry best practices.
  • Oversee the routine maintenance and troubleshooting of conveyor systems, including belts, motors, drives, rollers, sensors, and control systems.
  • Ensure proper lubrication, cleaning, and adjustment of components to prevent breakdowns.
  • Diagnose and repair mechanical, electrical, and pneumatic issues in conveyor systems.
  • Coordinate the scheduling of preventive maintenance and repairs to minimize downtime.
  • Supervise the installation of new conveyor systems or upgrades to existing systems.
  • Work with engineering teams to design and implement system modifications or improvements.
  • Ensure new installations meet operational and safety standards.
  • Promote and enforce safety practices and protocols in all maintenance and repair activities.
  • Conduct safety inspections of equipment and work areas, and implement corrective actions as needed.
  • Ensure compliance with all local, state, and federal regulations related to conveyor systems and maintenance operations.
  • Oversee the inventory of spare parts, tools, and equipment required for conveyor system maintenance.
  • Order and manage replacement parts, ensuring the availability of critical components.
  • Track and manage maintenance-related expenses within budget.
  • Maintain accurate records of maintenance activities, repairs, inspections, and parts usage.
  • Prepare and submit regular reports on the status of conveyor systems, maintenance schedules, and completed work.
  • Provide recommendations for improvements or upgrades to enhance system performance.
  • Identify opportunities to improve system reliability, efficiency, and safety.
  • Implement process improvements and recommend technology upgrades to reduce costs and enhance operational efficiency.
  • Stay current on industry trends, equipment advancements, and best practices.


KEY QUALIFICATIONS
  • High school diploma or equivalent required; technical certification in mechanical or electrical engineering, industrial maintenance, or a related field preferred.
  • Minimum of 5 years of experience in conveyor system maintenance, mechanical repair, or a related field, with at least 2 years in a supervisory role.
  • Experience with a variety of conveyor systems (e.g., belt conveyors, roller conveyors, automated guided vehicles) and components.
  • Strong mechanical, electrical, and troubleshooting skills.
  • Familiarity with PLCs (Programmable Logic Controllers) and automation systems.
  • Strong understanding of aisle connections within the conveyor systems.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to prioritize and manage multiple tasks and projects.
  • Strong organizational skills and attention to detail.
  • Certified Maintenance Manager (CMM) or similar certification (preferred).
  • OSHA 30-hour certification or equivalent safety training.


PHYSICAL REQUIREMENTS & WORK ENVIRONMENT
  • Ability to lift and carry up to 50 pounds.
  • Comfortable working in environments with varying temperatures, noise levels, and industrial hazards.
  • Ability to climb ladders, work at heights, and access confined spaces as needed.
  • Industrial or warehouse settings.
  • May involve exposure to hazardous materials and machinery, requiring adherence to safety standards.
  • Shift work may be required, including evenings, weekends, and holidays, depending on operational needs.


BELONG TO A BETTER COMPANY
  • Comprehensive health benefits (medical, dental, vision, life, and disability)
  • Competitive pay + equity
  • Multiple work schedules available
  • Opportunities for advancement. We have programs that will start you on a path and train you along the way
  • Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
  • Free Thrive Market membership and discount on private label products
  • Casual atmosphere and great people to work with

We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products support better brands, make better choices, and build a better world in the process.

At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.

Thrive Market is an EOE/Veterans/Disabled/LGBTQ employer

At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!

If you need assistance or accommodation due to a disability, please email us at eoe@thrivemarket.com and we’ll be happy to assist you.

Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com.

© Thrive Market 2024 All rights reserved.


JOB INFORMATION
  • Compensation Description - The starting salary range for this position is between $80K-$110K.
  • Rate of pay may increase over time based upon: skill, level of responsibility, additional duties, seniority, quantity or quality of production or other legitimate, business-related factors.
  • Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Accrued PTO, and more! 


#LI-MR1

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CEO of Thrive Market
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Nick Green
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What You Should Know About Facility Maintenance Supervisor, Fulfillment Operations, Thrive Market

As a Facility Maintenance Supervisor at Thrive Market in Batesville, IN, you will play a crucial role in ensuring our conveyor systems are running smoothly and efficiently. Thrive Market is dedicated to making healthy living accessible for everyone, and as part of our team, you will help uphold that mission by overseeing vital maintenance operations. Your responsibilities will include leading a team of mechanics and technicians, conducting regular maintenance checks, and diagnosing any mechanical issues that may arise. You will work collaboratively to develop skill sets within your team through guidance and training, helping them to thrive in their roles. In addition, you'll be the go-to person for scheduling preventive maintenance to minimize any downtime that could hinder our fulfillment operations. Safety is a priority at Thrive Market, so you’ll promote adherence to safety protocols and ensure all procedures are followed to maintain a safe working environment. With your experience in conveyor systems and mechanical repair, you will work closely with engineering teams to implement system enhancements and modifications. This is an exciting opportunity not only to lead a dedicated team but also to engage with state-of-the-art equipment and technology in a progressive company committed to making a positive impact. If you’re ready to take on a leadership role that combines technical expertise with a passion for sustainability, this is the perfect fit for you.

Frequently Asked Questions (FAQs) for Facility Maintenance Supervisor, Fulfillment Operations Role at Thrive Market
What are the main responsibilities of a Facility Maintenance Supervisor at Thrive Market?

The Facility Maintenance Supervisor at Thrive Market is responsible for leading a team of mechanics and technicians, overseeing the maintenance and repair of conveyor systems, and ensuring compliance with safety standards. This role involves diagnosing mechanical issues, coordinating preventive maintenance schedules, and implementing improvements to enhance system reliability and efficiency.

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What qualifications are needed to apply for the Facility Maintenance Supervisor position at Thrive Market?

To qualify for the Facility Maintenance Supervisor position at Thrive Market, candidates should possess a high school diploma or equivalent. Technical certification in mechanical or electrical engineering or industrial maintenance is preferred. A minimum of five years of experience in conveyor system maintenance and at least two years in a supervisory role are also required, alongside strong troubleshooting skills.

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How does Thrive Market support its Facility Maintenance Supervisor in their role?

Thrive Market supports its Facility Maintenance Supervisor by promoting a culture of continuous learning and professional development. Supervisors have access to training programs and opportunities for advancement within the company, alongside a supportive team environment that prioritizes communication and safety in all operations.

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What is the work schedule like for the Facility Maintenance Supervisor at Thrive Market?

The Facility Maintenance Supervisor at Thrive Market works a Monday through Friday schedule from 7 am to 4 pm, but should also be prepared for on-call duties and overtime as needed. Flexibility is important to accommodate the operational requirements of our fulfillment center.

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What safety measures are in place for Facility Maintenance Supervisors at Thrive Market?

Safety is a top priority for Facility Maintenance Supervisors at Thrive Market. The company adheres to comprehensive safety standards and regulations. Supervisors are responsible for conducting safety inspections of equipment and work areas, implementing corrective actions as needed, and promoting a culture of safety within their teams.

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Common Interview Questions for Facility Maintenance Supervisor, Fulfillment Operations
Can you describe your experience with conveyor system maintenance?

When answering this question, narrate your hands-on experience with various conveyor systems, detailing specific types and the maintenance techniques you've employed. Be prepared to discuss any challenges you've faced and how you've successfully resolved them to demonstrate your problem-solving skills.

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How do you prioritize tasks when managing a maintenance team?

Discuss your approach to assessing urgency and importance in tasks, highlighting any tools or methods you use for task management. Provide examples of past experiences where you effectively prioritized competing demands to achieve operational efficiency.

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How do you ensure team compliance with safety regulations?

You can share your strategy for promoting safety on the job, including regular training sessions and safety audits. Provide examples of how you've communicated the importance of safety to your team and how you've tracked compliance as a supervisor.

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What strategies do you use for team mentoring and development?

Illustrate your mentoring approach, discussing how you assess team members' skills, provide constructive feedback, and create development plans. Use specific examples of successful employee growth under your guidance to showcase your leadership skills.

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How do you handle equipment breakdowns in high-pressure situations?

Share a specific instance when you managed an equipment failure under pressure, explaining the steps you took to diagnose and resolve the problem quickly. Emphasize your ability to remain calm and focused, and how you communicate with your team during such situations.

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What role does communication play in your management style?

Explain how you believe open communication fosters better team dynamics and efficiency. Provide examples of methods you employ to maintain communication within your team and with cross-functional departments to ensure smooth operations.

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Can you give an example of a process improvement you implemented?

Detail a specific process improvement you initiated, from identifying the opportunity to executing it and its impact on operations. Outline the metrics you used to measure success and how you communicated this change to your team.

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What experience do you have with electrical and pneumatic systems?

Discuss your knowledge and hands-on experience with electrical and pneumatic components within conveyor systems. Provide specifics on troubleshooting challenges you've faced and how you applied your skills to find solutions.

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How do you manage maintenance budgets?

Discuss your experience with budget management and cost control. Share examples of how you've tracked expenses and made strategic decisions to stay within budget while ensuring high-quality maintenance work.

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What do you find most challenging about being a Facility Maintenance Supervisor?

Reflect on the challenges you foresee in this role but balance it with how you would tackle them. Discuss areas like team dynamics, emergency situations, or technological advancements, and express your commitment to overcoming these challenges actively.

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To make healthy living easy and affordable for everyone.

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Full-time, on-site
DATE POSTED
December 20, 2024

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