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Forklift Operator Lead - Inbound/Outbound Operations (Shift 2)

ABOUT THRIVE MARKET


Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices. Every day, we help our 1.4M+ Members find better products, support better brands, and build a better world in the process. We are a profitable, half-billion-dollar revenue business proving that mission-focused companies can succeed. We are also a Certified B Corporation, recently became a Public Benefit Corporation, and are a Climate Neutral Certified company. Join us as we bring healthy and sustainable living to millions of Americans in the years to come.


THE ROLE


The Forklift Operator Lead will supervise and coordinate the activities of forklift operators, ensuring the accurate movement of inventory and the safe operation of equipment between both Inbound and Outbound operations. This role requires exceptional leadership, attention to detail, and a commitment to promoting safety and efficiency in all aspects of warehouse operations.


SCHEDULE

Friday - Sunday, 5:30am-6pm (overtime as needed)


KEY RESPONSIBILITIES
  • Supervise a team of forklift operators, assigning tasks, monitoring performance, and providing training and guidance as needed.
  • Serve as a point of contact for escalations, troubleshooting issues, and resolving operational challenges.
  • Foster a positive and productive work environment, promoting teamwork and accountability.
  • Oversee the loading, unloading, storing, and transportation of goods using forklifts and other material-handling equipment.
  • Ensure all forklift operations are conducted safely, adhering to company policies and OSHA regulations.
  • Perform routine inspections of forklifts to ensure proper functioning and report maintenance needs promptly.
  • Coordinate with warehouse staff to ensure inventory is moved and stored accurately and efficiently.
  • Monitor stock movement and verify that orders are fulfilled according to company standards.
  • Support the implementation of best practices to improve workflow and operational efficiency.
  • Promote a culture of safety by enforcing compliance with all safety guidelines and conducting regular safety checks.
  • Conduct training sessions on forklift operation and safety procedures for new hires and current team members.
  • Report and address any safety concerns or incidents in a timely manner.
  • Maintain accurate records of forklift activities, inventory movements, and equipment usage.
  • Generate reports on team performance and operational metrics for management review.
  • Assist with planning and scheduling to ensure adequate coverage during shifts.
  • Experience working in a fast-paced distribution environment.
  • Knowledge of OSHA safety standards and best practices for forklift operation (preferred).


QUALIFICATIONS
  • High school diploma or equivalent (vocational training or additional certifications are a plus).
  • Minimum of 2-3 years of experience as a forklift operator in a warehouse, distribution center, or similar environment.
  • Proven leadership experience or the ability to effectively supervise and motivate a team.
  • Certification in forklift operation (required).
  • Strong knowledge of warehouse operations, inventory control, and material handling.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong organizational and time-management skills.
  • Familiarity with warehouse management systems (WMS) and other relevant software is a plus.


BELONG TO A BETTER COMPANY
  • Comprehensive health benefits (medical, dental, vision, life, and disability)
  • Competitive pay + equity
  • Multiple work schedules available
  • Opportunities for advancement. We have programs that will start you on a path and train you along the way
  • Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
  • Free Thrive Market membership and discount on private label products
  • Casual atmosphere and great people to work with

We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.

At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.

Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer

At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!

If you need assistance or accommodation due to a disability, please email us at eeo@thrivemarket.com and we’ll be happy to assist you.

Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com.

© Thrive Market 2024 All rights reserved.


JOB INFORMATION
  • Compensation Description - The starting hourly rate for this position is $20.00 + a $1 shift differential.
  • Compensation may vary outside of this range depending on several factors, including a  candidate’s qualifications, skills, competencies and experience, and geographic location and/or shift differentials.
  • Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Accrued PTO, and more! 


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CEO of Thrive Market
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Nick Green
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Average salary estimate

$44800 / YEARLY (est.)
min
max
$41600K
$48000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Forklift Operator Lead - Inbound/Outbound Operations (Shift 2), Thrive Market

If you're passionate about leadership and logistics, Thrive Market has an exciting opportunity for you as a Forklift Operator Lead at our Wilkes-Barre, PA location! Join our mission-driven team to help bring healthy and sustainable living to millions of Americans. In this pivotal role, you'll supervise and coordinate the activities of forklift operators, ensuring the accurate movement of inventory within our dynamic Inbound and Outbound operations. You won't just oversee operations; you'll be at the heart of facilitating a safe and efficient work environment, all while promoting teamwork among your crew. Your leadership will be crucial as you assign tasks, troubleshoot issues, and develop the skills of your team members, all while maintaining compliance with OSHA regulations. Working with us means you're not just moving goods; you're contributing to our vision of making high-quality products accessible to our 1.4M+ members. With a schedule that spans Friday through Sunday from 5:30 am to 6 pm—and the occasional overtime—you'll be part of a team that values hard work and dedication. If you have experience in a fast-paced distribution environment and hold a forklift operation certification, plus a knack for communication and organization, we want to hear from you! Thrive Market offers a comprehensive benefits package, competitive pay, and a supportive community to grow your career. Join us and make a difference every single day!

Frequently Asked Questions (FAQs) for Forklift Operator Lead - Inbound/Outbound Operations (Shift 2) Role at Thrive Market
What are the responsibilities of a Forklift Operator Lead at Thrive Market?

As a Forklift Operator Lead at Thrive Market, you'll be responsible for supervising a team of forklift operators, overseeing inventory movement, ensuring safety compliance, conducting training sessions, and monitoring performance. You'll play a crucial role in fostering teamwork and making operational improvements in our Wilkes-Barre location.

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What qualifications are required for the Forklift Operator Lead position at Thrive Market?

To apply for the Forklift Operator Lead role at Thrive Market, you should possess a high school diploma or equivalent, 2-3 years of forklift operation experience, relevant leadership skills, and a forklift certification. Familiarity with warehouse management systems is also beneficial.

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How does Thrive Market ensure safety in the role of Forklift Operator Lead?

Thrive Market prioritizes safety for its Forklift Operator Lead by requiring adherence to OSHA regulations and conducting routine safety checks. The lead will also promote a culture of safety by enforcing guidelines and ensuring all team members are well trained on safe practices.

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What is the work schedule for the Forklift Operator Lead position at Thrive Market?

The Forklift Operator Lead position at Thrive Market in Wilkes-Barre operates from Friday to Sunday from 5:30 am to 6 pm, with potential overtime as needed. This schedule is designed for those who thrive in a weekend-focused work environment.

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What benefits does Thrive Market offer employees in the Forklift Operator Lead role?

Thrive Market offers a competitive benefits package for Forklift Operator Leads, including health benefits, equity options, career advancement opportunities, free Thrive Market membership, and access to mental health and well-being resources. Enjoying a positive work culture is also a key aspect of our commitment to employee support.

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Common Interview Questions for Forklift Operator Lead - Inbound/Outbound Operations (Shift 2)
What experience do you have supervising a team of forklift operators?

Demonstrate your leadership capabilities by sharing specific examples of your past supervisory roles. Highlight instances where you successfully managed team dynamics, delegated tasks effectively, and resolved conflicts. Focus on how you ensured safety and efficiency within operations.

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Can you explain the importance of OSHA regulations in forklift operation?

Show your understanding of OSHA regulations by discussing their role in maintaining workplace safety. Explain how these regulations help minimize accidents and injuries in warehousing environments, and provide examples of how you’ve implemented safety protocols in previous roles.

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Describe a time when you had to troubleshoot an issue in a warehouse operation.

Use the STAR method (Situation, Task, Action, Result) to detail a specific instance where you resolved a logistical challenge. Emphasize your problem-solving skills, teamwork, and how your actions led to improved operations and safety on the job.

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What strategies do you use to ensure accurate inventory movement?

Discuss your methods for maintaining the integrity of inventory records, such as employing effective communication with staff, using warehouse management systems, and regular audits. Illustrate your commitment to accuracy and efficiency in logistics management.

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How do you foster a positive work environment among your team?

Emphasize the importance of communication, recognition, and collaboration. Share examples of team-building activities or initiatives that you’ve implemented, and explain how these have boosted morale and productivity in your previous roles.

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How would you handle a safety violation or incident on the job?

Explain your approach to addressing safety violations with urgency and seriousness. Describe how you would conduct an investigation, communicate with affected team members, and ensure corrective actions are put in place to prevent future occurrences.

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What is your experience with training new forklift operators?

Share your training philosophy and any relevant programs you've led for new hires. Highlight the balance between theoretical knowledge and hands-on experience, and specify the key safety concepts you prioritize during training.

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Can you discuss your familiarity with warehouse management systems?

Talk about your experience utilizing warehouse management systems and describe how they improve inventory efficiency. Provide examples of tools you've used and how you've adapted to these technologies in your previous jobs.

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What methods do you employ to monitor team performance?

Explain the metrics and key performance indicators you focus on for monitoring your team, such as productivity rates, accuracy of inventory handling, and compliance with safety standards. Detail how you provide constructive feedback.

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What attracted you to the Forklift Operator Lead role at Thrive Market?

Articulate your interest in Thrive Market’s mission and values, as well as your enthusiasm for leading a team in a socially responsible company. Highlight how your personal and professional values align with promoting healthy living and sustainability.

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Full-time, on-site
DATE POSTED
December 11, 2024

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