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Manager, Risk Adjustment

Hi, we're Oscar. We're hiring a Manager, Risk Adjustment to join our Risk Adjustment team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

The Manager, Risk Adjustment monitors performance standards, implementing workflows, supporting strategic vision, and administering all aspects of Risk Adjustment Coding and Auditing Programs to meet our needs of Oscar and the requirements of our regulatory agencies.

You will report to the Senior Manager, Risk Adjustment Coding Accuracy and Auditing.

Work Location:

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $98,400 - $129,150 per year. The base pay for this role in all other locations is: $88,560 - $116,235 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

  • Monitor overall team performance; project production, coding quality, and pace of projects observing industry standards, regulatory deadlines, business objectives. 
  • Collaborate and participate with multiple teams throughout the business to improve operations and promote business objectives. 
  • Create and conduct risk adjustment training for new hires and existing direct reports to improve performance, quality, and team efficiency 
  • Delegation, management, and ownership of risk adjustment project volumes and pace
  • Evaluate a variety of medical records and provider documentation to ensure validity and accuracy of ICD-10- CM codes. 
  • Review project performance; identify and escalate coding and platform trends to management, manner to promote resolution and convey education. 
  • Align team performance following State and Federal regulatory guidance to ensure Risk Adjustment activities are compliant with all applicable laws, regulations, rules and policies.
  • Support coding and auditing teams to meet our goals, CMS regulations and quality standards for Medicare Advantage and ACA Risk Adjustment, including provider education, coding, auditing and referrals along with the daily operations of the Risk Adjustment coders and auditors
  • Support the review and delivery of provider audit results with education observing regulatory/accreditation/operational requirements.
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Qualifications

  • Bachelor’s degree in a relevant field of study or commensurate work experience
  • 4+ Years of experience in RA Coding and Auditing
  • 2+ Years of experience managing teams
  • 2+ Years experience as the subject matter expert in areas of Medicare Advantage and Commercial (ACA) Risk Adjustment 
  • 2+ Years Experience with Electronic Health Records (EHRs) and Clinical Continuity of Care Documents (CCDs)
  • Certified Professional Coder (CPC)

Bonus Points

  • PAHM or other health related certification
  • Additional clinical or coding certifications (CPMA, CRC, CCS - P, CCS, RHIA, RHIT) 
  • Risk Adjustment Data Validation (RADV)
  • Clinical Documentation Improvement (CDI) Education / Provider Education Feedback

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Notice to Job Applicants.

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CEO of Oscar Health
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Average salary estimate

$108855 / YEARLY (est.)
min
max
$88560K
$129150K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, Risk Adjustment, Oscar Health

Hey there! We're Oscar, and we are on the lookout for a passionate Manager, Risk Adjustment to join our Risk Adjustment team. At Oscar, we're not just another health insurance company; we believe in leveraging technology to create a health experience like no other for our members. Founded in 2012, our mission is to build a service that feels like a trusted family doctor. As our Manager, Risk Adjustment, your role will be pivotal. You'll be implementing workflows, monitoring team performance, and ensuring that our Risk Adjustment Coding and Auditing Programs are executed flawlessly. Reporting to the Senior Manager, Risk Adjustment Coding Accuracy and Auditing, you'll have the opportunity to collaborate with various teams across the business to enhance operations and drive our strategic vision. We're a blended work culture, welcoming both in-office and fully remote work. If you're within commuting distance of our New York, Tempe, or Los Angeles offices, we value face-to-face time two days a week. If not, you can happily work from home as long as you're situated in one of the approved states. We offer a competitive salary and benefits package, including unlimited vacation—something that truly sets us apart. If you have experience in RA coding and auditing, team leadership, and you're ready to make a real impact in healthcare, we want to hear from you!

Frequently Asked Questions (FAQs) for Manager, Risk Adjustment Role at Oscar Health
What are the responsibilities of the Manager, Risk Adjustment at Oscar?

As the Manager, Risk Adjustment at Oscar, you'll be responsible for monitoring team performance and project production while ensuring compliance with industry standards and regulatory deadlines. You'll collaborate with various teams to enhance operational efficiency and improve project outcomes. Training new hires and existing team members in risk adjustment processes is also part of your role, alongside delegating and managing project volumes.

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What qualifications do I need to apply for the Manager, Risk Adjustment position at Oscar?

To be considered for the Manager, Risk Adjustment role at Oscar, you'll need a Bachelor's degree in a relevant field and at least 4 years of experience in Risk Adjustment coding and auditing. Additionally, you should have at least 2 years of team management experience and be a subject matter expert in Medicare Advantage and ACA Risk Adjustment.

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Is the Manager, Risk Adjustment position at Oscar a remote role?

Yes, the Manager, Risk Adjustment position at Oscar is primarily a remote role. However, if you're located near one of our offices in New York, Tempe, or Los Angeles, we encourage you to come in at least two days a week to build connections with your team.

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What kind of career growth can I expect as a Manager, Risk Adjustment at Oscar?

At Oscar, we believe in nurturing talent and providing career growth. As a Manager, Risk Adjustment, you'll have opportunities to lead significant projects, influence operational strategies, and enhance coding and compliance processes. You will also have the chance to collaborate with senior management, which can open doors for further advancement within the company.

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What benefits does Oscar offer to employees in the Manager, Risk Adjustment role?

Oscar offers a comprehensive benefits package for the Manager, Risk Adjustment position. This includes medical, dental, and vision benefits, unlimited vacation days, 401(k) participation, paid parental leave, and more. Additionally, you will partake in annual performance bonuses which are quite lucrative.

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Common Interview Questions for Manager, Risk Adjustment
How do you prioritize tasks when managing a risk adjustment team?

To effectively prioritize tasks as a Manager, Risk Adjustment, it's crucial to assess deadlines, the impact of tasks on overall operations, and team workloads. I focus on aligning priorities with our strategic goals while ensuring everyone is supported equally.

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Can you share your experience with compliance in risk adjustment coding?

Sure! Compliance is essential in risk adjustment coding. I ensure our processes adhere to CMS regulations, regularly review our coding practices for accuracy, and provide ongoing training to the team on any regulatory updates to maintain high standards.

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How do you approach training for new hires in risk adjustment?

I believe in a hands-on approach to training. I develop structured training plans, combine theory with practical applications, and continually assess progress. Providing resources and facilitating open communication helps new hires acclimate quickly.

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What strategies do you employ to improve team performance in risk adjustment?

To enhance team performance in risk adjustment, I focus on clear communication of goals, regular feedback, and recognizing achievements. I also implement continuous training sessions to ensure that the team is skilled in the latest coding practices.

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How do you handle coding discrepancies identified during audits?

When addressing coding discrepancies, I first conduct a comprehensive review to understand the cause of the error. Then, I collaborate with the coder involved to provide guidance and education to rectify the misunderstanding, ensuring we adjust future practices to prevent reoccurrence.

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What experience do you have with Electronic Health Records (EHRs)?

I have over 2 years of experience working extensively with Electronic Health Records. I've used EHR systems to streamline coding accuracy, maintain updated documentation, and enhance communication with healthcare providers, which is vital for successful Risk Adjustment.

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How do you stay informed about changes in health care regulations?

I stay informed about healthcare regulations by subscribing to industry newsletters, attending relevant conferences, and participating in professional networks. Engaging with continuing education ensures that I’m always up-to-date with compliance requirements and best practices.

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What led you to pursue a career as a Manager, Risk Adjustment?

My passion for healthcare and my background in risk adjustment drew me to this role. I enjoy working at the intersection of data accuracy and patient outcomes, and I thrive on the challenge of leading teams in an evolving industry.

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Can you describe your leadership style in managing a risk adjustment team?

My leadership style is collaborative and supportive. I believe in empowering my team members, leveraging their strengths, and facilitating open dialogue to foster a positive work environment. This approach drives team morale and enhances productivity, especially in risk adjustment.

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How do you assess the quality of coding practices within your team?

I conduct regular assessments of our coding practices by reviewing project outcomes, holding quality assurance sessions, and implementing peer evaluations. This not only ensures compliance but also identifies areas for improvement and informs ongoing training needs.

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Oscar Health is an American health insurance company headquartered in New York City. Through telemedicine, healthcare-focused technology interfaces, and clear claims pricing systems, the company focuses on the health insurance market.

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Full-time, remote
DATE POSTED
December 21, 2024

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