Director, ER Advisor HR Consulting Group

Employee Relations - HR Consulting Group
The Human Resources Consulting Group (HRCG) Employee Relations role provides input on the design, implementation and administration of employee relations programs, policies, and procedures in accordance with the organization's strategy. This role focuses on promoting a positive workplace environment through employee communication and engagement.

Key Responsibilities and Duties

• Provides advice and counsel to people leaders on a wide range of employee relations issues including progressive counseling, performance management, company policies and procedures.
• Investigates low to medium risk associate complaints and effectively documents within ER system of record.
• Implement positive employee relations strategies to minimize impact of individual employee grievances or other employment disputes.
• Maintains open communication between management and employees and serves as a mediator for problem resolution.
• Monitors legislative updates and changes to state and federal laws to ensure organizational compliance and to assess any impacts on the organization’s policies and practices.
• Consults with employment law team when appropriate to gather information in support of addressing associate and/or represented associate complaints.
• Provides insights, trends and recommended actions to the business.
• Implements measures to increase employee morale, motivation and satisfaction, while reducing turnover (e.g., employee engagement surveys, work lifestyle programs, on-boarding programs, diversity and inclusion programs and training, etc.).
• Provides leadership and/or consultation on other HRCG special projects.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
8IC

Required Experience:

• 5+ years of Employee Relations, Investigations and/or similar HR function experience required

Preferred Experience:

• 7 + years of Employee Relations, Investigations and/or similar HR function experience preferred

• Current HRCG experience is preferred

• HR or PHR Certification

• Employment Law

• Strong communication skills and ability to build relationships

• Ability to influence, problem solve, and manage conflicts

• Experience providing consultation, coaching and advising leader at all levels

• Experience with various systems such as MS Office, Workday, ManageER and HR acuity

#LI-CS1

Related Skills

Business Acumen, Change Management, Conflict Management, Consultative Communication, Data-Based Decision Making, HR Business Consultation, Human Capital Strategy, Influence, Problem Solving, Talent Mindset, Trusted HR Advisory

Anticipated Posting End Date:

2025-04-18

Base Pay Range: $135,000/yr. - $160,000/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. 

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

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