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Director, ER Advisor HR Consulting Group

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Employee Relations - HR Consulting Group
The Human Resources Consulting Group (HRCG) Employee Relations role provides input on the design, implementation and administration of employee relations programs, policies, and procedures in accordance with the organization's strategy. This role focuses on promoting a positive workplace environment through employee communication and engagement.

Key Responsibilities and Duties

Provides advice and counsel to people leaders on a wide range of employee relations issues including progressive counseling, performance management, company policies and procedures.
Investigates low to medium risk associate complaints and effectively documents within ER system of record.
Implement positive employee relations strategies to minimize impact of individual employee grievances or other employment disputes.
Maintains open communication between management and employees and serves as a mediator for problem resolution.
Monitors legislative updates and changes to state and federal laws to ensure organizational compliance and to assess any impacts on the organization’s policies and practices.
Consults with employment law team when appropriate to gather information in support of addressing associate and/or represented associate complaints.
Provides insights, trends and recommended actions to the business.
Implements measures to increase employee morale, motivation and satisfaction, while reducing turnover (e.g., employee engagement surveys, work lifestyle programs, on-boarding programs, diversity and inclusion programs and training, etc.).
Provides leadership and/or consultation on other HRCG special projects.

Educational Requirements

University (Degree) Preferred

Work Experience

5+ Years Required; 7+ Years Preferred

Physical Requirements

Physical Requirements: Sedentary Work

Career Level
8IC

Required Experience:

5+ years of Employee Relations, Investigations and/or similar HR function experience required

Preferred Experience:

7 + years of Employee Relations, Investigations and/or similar HR function experience preferred
Current HRCG experience is preferred
HR or PHR Certification
Employment Law
Strong communication skills and ability to build relationships
Ability to influence, problem solve, and manage conflicts
Experience providing consultation, coaching and advising leader at all levels
Experience with various systems such as MS Office, Workday, ManageER and HR acuity

#LI-CS1

Related Skills

Business Acumen, Change Management, Conflict Management, Consultative Communication, Data-Based Decision Making, HR Business Consultation, Human Capital Strategy, Influence, Problem Solving, Talent Mindset, Trusted HR Advisory

Anticipated Posting End Date:

2025-04-18

Base Pay Range: $135,000/yr. - $160,000/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.

For Applicants of TIAA Global Capabilities, click here.

For Applicants of Nuveen residing in Europe and APAC, please click here.

TIAA Glassdoor Company Review

3.9

TIAA DE&I Review

No rating

CEO of TIAA

Thasunda Brown Duckett

Approve of CEO

Average salary estimate

$147500 / YEARLY (est.)

min

max

$135000K

$160000K

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What You Should Know About Director, ER Advisor HR Consulting Group, TIAA

Are you ready to elevate your career as a Director, ER Advisor with the HR Consulting Group in Frisco, Texas? In this pivotal role, you’ll play a key part in shaping employee relations strategies that promote a positive workplace environment. You’ll advise and counsel team leaders on various employee relations issues, helping to implement effective solutions and facilitate smooth communication between management and employees. Your experience in handling low to medium risk associate complaints and your understanding of progressive counseling will allow you to effectively investigate and document concerns. You won’t just be a mediator; you will also proactively monitor legislative updates to ensure compliance and guide the organization’s policies. Your leadership will shine through as you devise measures that boost morale and engagement, driving down turnover rates. With your substantial background—ideally over 5 years in Employee Relations or similar HR functions—and your strong communication skills, you will influence organizational improvements by providing valuable insights and recommendations. This is your opportunity to shape workplace culture and success at TIAA, where every team member's well-being is a priority. Join us in making a difference while enjoying a competitive salary with attractive benefits that enhance your personal and professional life. Elevate the workplace experience by applying your expertise where it matters most!

Frequently Asked Questions (FAQs) for Director, ER Advisor HR Consulting Group Role at TIAA

What are the main responsibilities of the Director, ER Advisor at HR Consulting Group?

As the Director, ER Advisor at the HR Consulting Group, you will be tasked with advising leaders on employee relations issues, managing grievances, implementing positive relations strategies, and ensuring compliance with employment laws. Your role encompasses investigating complaints, fostering open communication, and leading initiatives to boost employee morale, making it crucial for promoting a healthy workplace culture.