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High Value Acquisitions Sales Team Lead - SMB - Austin

ResponsibilitiesTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.Join us.Team Introduction:TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.About The RoleWe're looking for a skilled acquisition sales leader to join as a High Value Acquisitions Sales Lead for our North American SMB team. This leader will oversee an acquisition sales team, driving growth in our fast-growing SMB new business segment. You will manage a team that supports innovative acquisition and onboarding best practices across a diverse set of new customers, focusing on driving revenue and product adoption. You will build and empower your team to test a variety of services to understand the effectiveness in addressing advertiser needs. Our ideal candidate will have demonstrated success in the leadership and optimization of acquisition sales, and the ability to work cross-functionally to identify and capitalize on opportunities.Responsibilities:• Drive revenue for TikTok by acquiring and onboarding a variety of direct clients and agencies.• Drive strategies within the team related to product adoption and educating clients and agencies in a scalable fashion.• Ensure that our clients receive the highest level of sales and operational customer service experience.• Establish a structure that empowers ongoing, sustainable growth.• Partner cross-functionally to identify new strategic scalable opportunities for the High Value Acquisition sales team; develop and manage complex SMB sales & service projects from problem definition to final execution; optimize the process to ensure timely and effective delivery.• Manage, mentor, and develop a high-performing acquisition sales team.QualificationsMinimum qualifications:• 5+ years experience in online acquisition marketing, sales, and product solutions for small businesses, and 2+ years of direct people management experience.• Experience working with small businesses and developing strategies to scale services and support.• Data-driven, capable of in-depth data interpretation.• Leadership experience engaging and influencing at an executive level with cross-functional groups.• Proven track record of building, developing, and leading high-performance acquisition teams.• Excellent communicator and comfortable managing multiple tasks.• Strong executive presence and ability to work under pressure.• Proven track record of reaching and exceeding sales goals.Preferred Qualifications:• Expert knowledge of social media, mobile apps, and digital and mobile marketing.• Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.• Experience leading acquisition sales or account management teams within the SMB space.• Passion for TikTok marketing, and up for the challenge of building something from the bottom up.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
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What You Should Know About High Value Acquisitions Sales Team Lead - SMB - Austin, TikTok

Are you ready to take the reins as the High Value Acquisitions Sales Team Lead for SMB at TikTok in vibrant Austin, TX? As part of TikTok's dynamic SMB team, you'll be at the forefront of instilling creativity and joy in our client base. This role is all about driving growth for our SMB new business segment by managing an enthusiastic team focused on innovative acquisition strategies. You'll have the opportunity to lead a team that guides diverse clients through their onboarding journey while ensuring that they maximize their engagement with our platform. The beauty of this position lies in the chance to blend operational expertise with a customer-first mindset, helping businesses of all nature unlock their potential on TikTok. With your strong leadership skills, you'll empower your team to explore various strategic opportunities, optimize sales processes, and drive impressive revenue results by engaging with clients and agencies alike. If you're passionate about social media, enjoy leading high-performance teams, and see challenges as opportunities, TikTok is the perfect place for you to grow and make a significant impact in the realm of digital marketing. Join us, and let’s elevate TikTok to new heights together!

Frequently Asked Questions (FAQs) for High Value Acquisitions Sales Team Lead - SMB - Austin Role at TikTok
What are the responsibilities of a High Value Acquisitions Sales Team Lead at TikTok?

As a High Value Acquisitions Sales Team Lead at TikTok, your primary responsibilities include driving revenue by acquiring and onboarding direct clients and agencies. You'll be strategizing product adoption and educating clients in a scalable way, ensuring an exceptional customer service experience. You'll also have the opportunity to mentor a high-performing sales team while collaborating cross-functionally to identify new opportunities for the SMB sales team.

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What qualifications do I need to apply for the High Value Acquisitions Sales Team Lead position at TikTok?

For the High Value Acquisitions Sales Team Lead role at TikTok, you should have at least 5+ years of experience in online acquisition marketing, sales, and product solutions, along with a minimum of 2+ years in direct people management. Experience with small businesses, excellent communication skills, and a proven ability to lead high-performing teams are essential.

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How does TikTok's SMB team support businesses in their marketing goals?

TikTok's SMB team is dedicated to helping businesses of all sizes connect with audiences and unleash their creative potential. We offer best-in-class tools and resources, alongside operational expertise, ensuring businesses can achieve their marketing goals effectively. The focus is on understanding advertiser needs and offering tailored solutions that drive growth.

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What kind of experience is preferred for the High Value Acquisitions Sales Team Lead role?

Preferred qualifications for the High Value Acquisitions Sales Team Lead position include a strong understanding of social media and digital marketing, particularly within the SMB space. Candidates who have experience leading acquisition sales teams, knowledge of digital advertising buying, and a genuine passion for TikTok marketing will stand out.

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How does TikTok encourage professional growth and development for its employees?

At TikTok, professional growth and development are core to our mission. We provide opportunities for employees to challenge themselves, innovate, and lead teams. Our environment fosters collaboration, celebrates diverse perspectives, and encourages learning and personal development, helping employees reach their full potential.

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Common Interview Questions for High Value Acquisitions Sales Team Lead - SMB - Austin
Can you describe your experience in leading acquisition sales teams?

When answering this question, share specific examples of how you have successfully built and led acquisition sales teams. Discuss the strategies you implemented to foster collaboration and achieve sales goals, emphasizing key metrics and outcomes.

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How do you approach onboarding new clients in an SMB context?

Your response should focus on your step-by-step process for onboarding clients, highlighting the importance of clear communication, understanding client needs, and providing ongoing support to ensure a smooth transition and successful engagement.

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What strategies do you find effective for driving product adoption?

Discuss your experience with various strategies to enhance product adoption, including personalized training sessions, creating user-friendly resources, and leveraging client feedback to optimize the overall experience. Providing examples will strengthen your answer.

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How do you measure the success of your sales team?

Talk about the key performance indicators (KPIs) you typically use to measure success, such as revenue growth, client retention rates, and team engagement metrics. Describe how you assess these metrics to make informed decisions about team performance.

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Can you give an example of how you’ve handled a difficult situation with a client?

When answering this, outline a specific situation where you faced a challenge with a client. Describe the steps you took to resolve the issue while maintaining a positive relationship, emphasizing key communication strategies and perspectives.

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What techniques do you use for mentoring and developing your team?

Explain your mentoring approach, including regular check-ins, providing constructive feedback, and fostering an environment of open communication. Highlight the importance of tailored development plans for each team member.

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How do you stay updated on current trends in digital marketing?

Discuss the resources you utilize to stay informed, such as industry blogs, webinars, and networking with peers. Mention how you apply this knowledge to inform your strategies for your sales team.

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What do you think makes TikTok stand out as a marketing platform for SMBs?

Share your insights on TikTok’s unique reach and engagement capabilities compared to other platforms. Discuss specific features that benefit SMBs in outreach and creativity, emphasizing how these attributes drive client success.

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How do you encourage a client-centric culture within your team?

Describe the methods you use to instill a client-centric mindset within your team, such as placing emphasis on customer feedback, celebrating team achievements based on client satisfaction, and fostering empathy in client interactions.

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What are your long-term goals in this position?

In your response, outline your vision for growth within the High Value Acquisitions Sales Lead role and how you plan to contribute to TikTok's objectives. Mention how you foresee developing your team and expanding client engagement strategies.

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Our mission is to inspire creativity and bring joy.

224 jobs
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BADGES
Badge Flexible CultureBadge Future MakerBadge Global CitizenBadge InnovatorBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Startup Mindset
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
Performance Bonus
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 17, 2024

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