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Vertical Strategist (Commerce), NA SMB Marketing

ResponsibilitiesAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsCreation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.About the TeamAt TikTok, our mission is to inspire creativity and bring joy. The Global Business Solutions, SMB Marketing Team's purpose is to make TikTok the most relevant growth platform for small, medium, and mid-market Growth businesses, providing education, guidance, and showcasing success. As part of the Global SMB Team, the SMB Marketing Team works in close collaboration with the SMB Sales and SMB Product teams, becoming the champions of SMB audiences, continually optimizing performance-driven messaging strategies and customer journeys. We are creative entrepreneurs at heart, ready to dig in and capitalize on the potential and opportunities of the platform and its creative community.About the RoleThe Vertical Strategist will have deep knowledge of the Commerce Vertical across online advertising, consumption, and measurement. You'll use your influence and relationship-building skills to discover the business needs of our Growth & Small to Medium Business verticals and develop and execute strategies to shape how new and existing businesses grow. You anticipate how decisions are made, persistently explore and uncover the trends that shape the business vertical, and clearly articulate how TikTok can grow their businesses.Responsibilities- Create the POV and value proposition for the Commerce industry, in partnership with Marketing Science, Data Science, Sales, Product and Global Industry Strategist teams, to be utilized by the sales teams to inform marketing-led vertical GTM strategies.- GTM defined as: creative solutions, playbooks, comms/email campaigns, Content Solutions joint strategies, TikTok Shops Monetization Campaign joint strategies, Strategic Value Packages, Research enablement, media planning, case studies, thought leadership- Identify winning strategies and scale the insights throughout the Commerce vertical to provide maximum business value to clients to drive continuous consumption of advertising- Utilizing deep knowledge of the media buying cycle and media industry to help identify opportunities and anticipate barriers for the Commerce Vertical- Partner with Marketing Solutions to inform narratives and sales materials as well as client engagement strategies- Update broader Marketing team, Sales and Product teams on the latest headwinds, tailwinds and trends in the industry to inspire new ways of driving consumption for clients; distill trends and insights to have actionable next steps for each vertical- Bring a consultative approach that will align around a customer-centric methodology.- Consult with Product Team to help shape product development in support of client needs.- Partner with Marketing Solutions, Campaigns and Upper Funnel Teams to scale vertical intelligence across Marketing, Product, Growth and Sales teams.- Be the industry expert within your vertical sales pod.- Deep understanding of how Growth and SMB commerce clients manage accounts operate, and share/educate the sales pod to drive the business.What We Value in this Role (Aligned to our ByteStyles):- Aim for the Highest: A blend of strategic thinking and execution who can wear multiple hats and get things done. Insist on high standards and don't just get the job done, execute with excellence. Take calculated risks for bigger gains, with a focus on return on investment.- Stay Agile: Someone who adapts to changing priorities and embraces new challenges. Shows patience and resilience in the face of short-term fluctuations. Pursues efficiency and simplicity.- Entrepreneurial Mindset: Focus on achieving goals, not relying on past experiences from companies with rigid structures.QualificationsMinimum Qualifications- Minimum 5 years of experience in a Commerce Vertical brand and/or agency.- Analytical and able to drive strong insights to understand the trends in the market and within industry verticals.- A deep understanding of the Small, Medium & Mid-market Growth Commerce industries and products, specifically going deep into at least 1 grouping below: C1: Beauty & Health & C2: Apparel & Accessories; Home & Living.- Outstanding executive presence and communication skills, with demonstrated ability to engage C-level executives.- Storyteller with experience communicating the benefit of marketing opportunities to clients.- Experience building plans that influence marketing decision-makers at brands and agencies.Preferred Qualifications- Expert in digital advertising, bonus if has experience in Shops solutions.- Must be able to foster executive relationships with genuine interest in customers’ success.- Knowledge of agency ecosystem, digital and traditional.- Must be comfortable with travel.- Demonstrated experience using advertising data to craft media strategy.- Proactivity, growth mindset, eager to learn, with ego in check.- Understanding of ad technology.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2 .Job Information【For Pay Transparency】Compensation Description (annually)The base salary range for this position in the selected city is $91000 - $165000 annually.Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.For Los Angeles County (unincorporated) Candidates:Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and3. Exercising sound judgment.
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What You Should Know About Vertical Strategist (Commerce), NA SMB Marketing, TikTok

Join the innovative team at TikTok as a Vertical Strategist (Commerce), located in the vibrant city of Los Angeles, CA! In this role, you’ll leverage your deep knowledge of the Commerce vertical to empower small, medium, and mid-market businesses to thrive through our dynamic platform. Your mission will be to create value propositions and go-to-market strategies that resonate with the unique needs of diverse clients. Collaborating closely with cross-functional teams like Sales and Marketing Sciences, you'll engage with key stakeholders, providing strategic insights that drive successful advertising campaigns. With a consultative approach, you'll identify growth opportunities and ensure that our clients reimagine their brand's potential. TikTok is all about fostering creativity, and we want someone who embodies that spirit! Your aptitude for storytelling and ability to influence decision-makers will be crucial in shaping how businesses interact with TikTok. If you have a background in Commerce with a marketing edge, and a passion for helping businesses succeed, we invite you to grow with us. Embrace this opportunity to be at the forefront of innovative advertising solutions - let’s shape the future of commerce together at TikTok!

Frequently Asked Questions (FAQs) for Vertical Strategist (Commerce), NA SMB Marketing Role at TikTok
What are the key responsibilities of a Vertical Strategist (Commerce) at TikTok?

As a Vertical Strategist (Commerce) at TikTok, you'll be integral in crafting value propositions and developing go-to-market strategies for the Commerce vertical. This includes collaborating with various teams to create marketing strategies, identifying trends within the Commerce sector, and forging deep relationships with clients to help them understand how to leverage TikTok's capabilities for growth. Your role will focus on continuous optimization of performance-driven messaging strategies, ensuring our clients see real value from our offerings.

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What qualifications are needed for the Vertical Strategist (Commerce) position at TikTok?

To be successful as a Vertical Strategist (Commerce) at TikTok, candidates should possess a minimum of 5 years of experience within a Commerce vertical, either on the brand or agency side. An analytical mindset is crucial, along with a deep understanding of the Small, Medium, and Mid-market businesses. Additionally, outstanding communication skills, particularly for engaging C-level executives, and a proven track record in developing marketing strategies are highly valued.

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How does TikTok support professional growth for its Vertical Strategist (Commerce) employees?

TikTok is deeply committed to the growth of its employees, including those in the Vertical Strategist (Commerce) role. You'll have access to a variety of resources and opportunities for continuous learning and professional development. In addition to networking with industry experts, you will be encouraged to participate in innovative projects and initiatives that expand your skills and knowledge. Our collaborative culture ensures that you can share and learn from your peers, further enhancing your career trajectory.

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What is the company culture like at TikTok for the Vertical Strategist (Commerce)?

The culture at TikTok is vibrant, inclusive, and designed to inspire creativity, which is reflected in the role of Vertical Strategist (Commerce). We value bold ideas and encourage our employees to think outside the box. The collaborative environment means you will regularly work with diverse teams and have the opportunity to showcase your innovative thinking while driving impactful strategies for our clients. If you are excited about taking calculated risks and embracing challenges, TikTok may be the perfect place for you.

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What compensation and benefits can a Vertical Strategist (Commerce) expect at TikTok?

At TikTok, the compensation package for a Vertical Strategist (Commerce) ranges from $91,000 to $165,000 annually, varying based on individual qualifications and experience. In addition to competitive pay, TikTok offers comprehensive benefits, including 100% premium coverage for employee medical insurance, paid time off, parental leave, and a 401K company match. Our commitment to employee wellbeing extends to mental health support and wellness programs, ensuring a balanced work-life environment.

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Common Interview Questions for Vertical Strategist (Commerce), NA SMB Marketing
How would you approach developing a go-to-market strategy for Commerce clients at TikTok?

To develop an effective go-to-market strategy for Commerce clients at TikTok, I would start by conducting in-depth market research to understand the unique needs and preferences of the target audience. Collaborating with cross-functional teams, I would analyze existing resources and case studies to form a strong value proposition. Continued engagement with clients, evaluating their feedback, will also inform any necessary adjustments to maximize effectiveness.

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Can you explain your experience in the Commerce industry and how it prepares you for this role?

With over five years of experience in the Commerce industry, I have developed a robust understanding of advertising, consumption trends, and client needs in this vertical. My background in crafting media strategies and collaborating with C-level executives has equipped me to provide the strategic insights necessary for driving growth. This experience will enable me to effectively translate TikTok's capabilities to address the specific challenges and opportunities faced by our Commerce clients.

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What do you consider to be the greatest challenge for small and medium businesses when advertising on social media?

One of the greatest challenges for small and medium businesses when advertising on social media is navigating the rapidly changing landscape of digital marketing. Understanding algorithms, audience segmentation, and how to create effective content can be daunting. Additionally, they may struggle with limited resources compared to larger corporations. My role would involve helping clients overcome these challenges by providing actionable insights and tailored strategies designed specifically for their needs.

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How do you plan to stay updated with the latest trends in the Commerce vertical?

To stay updated with the latest trends in the Commerce vertical, I will actively engage with industry publications, attend relevant webinars, and participate in networking events. Additionally, by fostering collaborations within the TikTok teams and maintaining open communication with our clients, I can gain first-hand insights into emerging trends and shifts that may impact our strategies and the support we lend to our clients.

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Describe a time you successfully influenced a major decision within an organization.

In my previous role, I successfully influenced a major decision by identifying key growth opportunities in a new market segment. By conducting thorough research and presenting compelling data on potential ROI, I secured buy-in from both leadership and sales teams. This collaboration led to a successful campaign that significantly increased our customer base and revenue. This experience underlines my ability to leverage data and insights to drive strategic decisions effectively.

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What strategies would you use to foster relationships with C-level executives?

Building relationships with C-level executives requires a tailored approach. I would focus on understanding their interests and challenges by conducting thorough background research. Engaging them in meaningful discussions about their business goals while providing insightful value tailored to their needs will be crucial. Consistency in follow-ups, demonstrating expertise, and establishing a trustworthy rapport over time will also be essential in fostering these relationships.

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How important is data in developing advertising strategies for Commerce clients?

Data is fundamentally important in developing advertising strategies for Commerce clients. It provides actionable insights that inform decision-making, allowing for targeted campaigns tailored to specific audiences. Analyzing data trends also helps in optimizing media buys, measuring campaign performance, and ensuring that resources are allocated efficiently to maximize return on investment. An effective strategy leverages both qualitative and quantitative data to understand customer behavior and preferences.

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What do you believe distinguishes TikTok's advertising capabilities from other platforms?

TikTok's unique blend of creativity and community distinguishes its advertising capabilities. The platform's focus on authentic user-generated content drives engagement, allowing brands to connect with audiences in a genuine manner. Additionally, TikTok's innovative advertising solutions, like immersive video formats and shopping capabilities, provide unmatched opportunities for brands to captivate and convert potential customers directly within the app.

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If hired, how would you prioritize your tasks as a Vertical Strategist?

Upon being hired as a Vertical Strategist, I would prioritize tasks by first aligning with team goals and understanding the current needs of our clients. Implementing a structured approach, I would categorize priorities based on urgency and impact while ensuring regular communication with stakeholders. Keeping a flexible mindset to adapt to new information and opportunities will also be crucial in my task management approach, enabling me to execute effectively and drive desired outcomes.

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What motivates you to succeed in a fast-paced and dynamic environment like TikTok?

What motivates me most in a dynamic environment like TikTok is the opportunity for creativity and innovation. The fast-paced nature encourages out-of-the-box thinking and the ability to influence tangible outcomes. I thrive on challenges and am excited about the prospect of being part of a team dedicated to pushing boundaries in the advertising landscape, taking calculated risks that contribute to both personal and organizational growth.

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Our mission is to inspire creativity and bring joy.

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Badge Flexible CultureBadge Future MakerBadge Global CitizenBadge InnovatorBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Startup Mindset
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
Performance Bonus
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 5, 2024

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