Sales Representative (Account Executive) - Kansas City

As a Sales Representative at Top Hat in Kansas City, you will take on the exciting responsibility of developing new business opportunities within your exclusive territory. Your day-to-day activities will include connecting with professors, presenting the value of Top Hat's products, and successfully closing sales. You will also collaborate closely with internal teams to enhance customer experience and drive revenue growth.

To be considered for the Sales Representative role at Top Hat, candidates ideally should have 2+ years of experience in a high-volume sales environment, preferably selling to educators in person. Familiarity with managing the full sales cycle effectively and possessing strong interpersonal skills are crucial for excelling in this position.

The Sales Representative role at Top Hat involves significant travel, requiring about 40-50% of your time visiting campuses within your Kansas City territory. This hands-on approach allows you to build strong relationships with professors and effectively demonstrate the impact of our educational tools in person.

Top Hat is dedicated to the growth of its Sales Representatives, offering numerous opportunities for professional learning and development. You'll receive training and mentoring tailored to further hone your sales skills and understand our innovative platform better, ensuring you are equipped for success.

Top Hat stands out as an employer because of its noble mission to improve education and a winning team culture. Employees enjoy competitive benefits such as stock options, health benefits starting on day one, and a workplace that encourages autonomy and collaboration—all while actively contributing to meaningful change in higher education.

When addressing objections during a sales pitch as a Sales Representative, it’s essential to listen carefully and empathize with the prospect's concerns. Acknowledge the objection and ask clarifying questions to better understand their standpoint. Use your product knowledge to provide a tailored solution, demonstrating how Top Hat’s offerings align with their needs.

To effectively answer this question, choose a specific example that showcases your strategic thinking and persistence. Detail the size of the deal, the challenges faced, and the tactics you employed throughout the sales cycle. Highlight how you built relationships, negotiated terms, and ultimately achieved a successful close.

When outlining your prospecting strategies as a Sales Representative, discuss a mix of methods such as leveraging social media, utilizing referrals, and conducting email campaigns. Highlight the importance of researching your target audience to tailor your approach and effectively connect with potential clients in the education sector.

In a high-volume sales environment, I prioritize tasks by utilizing a systematic approach. I set clear daily and weekly goals, focusing first on high-impact activities such as following up with leads and scheduling demos. By assessing my pipeline regularly, I can adjust priorities based on urgent needs or opportunities that arise.

Discuss your familiarity with CRM tools and sales technologies that streamline process tracking and customer engagement. Share specific examples of systems you have used, how they enhanced your productivity, and ways you leveraged analytics to inform your sales strategies as a Sales Representative.

Maintaining motivation in a challenging sales environment involves setting personal goals and celebrating small wins. I also stay connected with my team for encouragement and sharing best practices. Additionally, I remind myself of the larger mission of improving education, which fuels my passion and commitment.

Before your interview, thoroughly research Top Hat's mission and product offerings. Discuss how Top Hat transforms the educational landscape by providing innovative solutions that enhance engagement and learning outcomes for students and faculty alike. Make connections to how you align with their objectives.

When approaching a resistant potential client, it’s important to understand their perspective. I would use empathetic listening to delve into their concerns and illustrate the benefits of change. Sharing success stories and offering trials or demonstrations can help alleviate fears and encourage them to consider new solutions.

When following up with leads, I employ a combination of personalized emails, phone calls, and engaging content based on their interests. I schedule touchpoints to maintain momentum and build a relationship, ensuring they feel valued while providing timely information relevant to their needs.

In a sales role, I define success not just by numbers but by the value and relationships I create. Achieving sales targets is important, but also ensuring that clients are satisfied and seeing quantifiable benefits from our products reflects true success. Listening to their feedback and adapting to meet their needs is vital.