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Sales Representative (Account Executive) - Baltimore

Imagine someone gave you these three things: the opportunity to change the future of education, the autonomy to grow your own business, and all the necessary tools to be successful. If a job that combines all three of those things interests you, you may be a fit for our Sales Representative role here at Top Hat!

As a Sales Representative, you will be assigned an exclusive territory of colleges and universities where you’ll have the autonomy to reach out and develop your own relationships with professors, demonstrate the value of our platform and products, and convert them into clients. You will be adding value by working with professors to change how they teach and helping to bring the educational experience into the future. To do this, you will show how our products help both students and professors engage in the classroom experience, and how they enable better learning outcomes. In essence, you will be making education better for students: one professor, one classroom, and one school at a time.

This is a remote role and you will be responsible for travelling to campuses within your territory to prospect professors. Due to the travel requirements, we are only considering local candidates located in the Baltimore area.

What you’ll do:

  • You will find, create, facilitate, and close new business opportunities in your assigned accounts 

  • Represent and sell the full suite of Top Hat and approved partner products and services, including Top Hat’s digital textbook content and SaaS platform

  • Effectively position & message Top Hat’s value proposition to professors or department leaders, using a mixture of inside and outside sales techniques

  • You will work closely with Sales Development Representatives, Customer Success Managers, and internal product and marketing partners to ensure a great customer experience for professors and to maximize revenue growth

Who you are:

  • You are highly motivated, achievement-oriented and excited to join a team that is driving change in higher education!

  • You have 2+ years of experience in a high-volume sales role. Experience selling to professors in person on campus is highly preferred

  • This role requires 40-50% of your time travelling to campuses for in-person sales. A valid Driver’s License is required

  • You have the sales skills, including the ability to drive & close large/complex deals, prospect effectively, and run the full sales cycle (including cold calling, demos, discovery, solution presentation, negotiation and closing)

  • You are ambitious and have the drive to success

  • You have experience working in a metrics-driven environment and remain positive when facing common objections

  • You have a strong ability to interpret and apply feedback/coaching quickly

Why team members love working at Top Hat:

  • A noble mission that creates meaningful, fulfilling work

  • A team that cares deeply for customers and for each other

  • Competitive stock options program that encourages our team to act like owners

  • Professional learning and development for all role levels

  • An awesome and welcoming Toronto HQ

  • Competitive health benefits that start on day one

  • A management team focused on performance, growth, engagement and connection

  • Our winning strategy and market potential

  • Innovative PTO policy with lots of time and space for self-care

  • Passionate customers that believe in us—and what we do

  • A chance to work with new tech like generative AI - and see the customer impact first-hand in weeks (not years)

  • Through our Top Hat Field Trip, every Top Hatter has the chance to visit a campus to see and feel the impact we're making in class with instructors and students

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Average salary estimate

$65000 / YEARLY (est.)
min
max
$50000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Representative (Account Executive) - Baltimore, Top Hat

Looking for a dynamic role that shapes the future of education? Join Top Hat as a Sales Representative (Account Executive) in Baltimore! This isn't just a job; it's an opportunity to build relationships with colleges and universities while championing innovative educational solutions. Imagine having the autonomy to develop your own territory, engaging with passionate professors, and showcasing how our platform elevates classroom experiences. You'll be empowered to drive change by demonstrating the value of Top Hat’s products, all while enjoying the freedom to travel within your designated territory. With 40-50% of your time spent on campuses, your work will have a direct impact on learning outcomes for students today. We’re looking for motivated individuals with at least 2 years of sales experience, particularly in high-volume environments. You’ll be collaborating closely with Sales Development Representatives and Customer Success Managers to ensure a stellar experience for all clients. Your role will include everything from prospecting and cold calling to presenting solutions and closing deals. With a focus on metrics and performance, this position rewards ambition and drive. Work in a supportive team that values innovation and professional growth while benefiting from competitive health packages and stock options. If you’re ready to make a difference in higher education, we'd love to have you on board, driving engagement and creating lasting relationships one classroom at a time!

Frequently Asked Questions (FAQs) for Sales Representative (Account Executive) - Baltimore Role at Top Hat
What are the responsibilities of a Sales Representative (Account Executive) at Top Hat in Baltimore?

As a Sales Representative (Account Executive) at Top Hat in Baltimore, you'll be responsible for developing new business opportunities in your assigned territory of colleges and universities. This includes connecting with professors, showcasing the value of our platform, and converting leads into clients. You will effectively represent Top Hat’s offerings, utilizing both inside and outside sales techniques, and work closely with internal teams to ensure a seamless customer experience.

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What qualifications are needed for the Sales Representative (Account Executive) role at Top Hat?

Top Hat seeks candidates for the Sales Representative (Account Executive) role who have at least 2 years of experience in a high-volume sales environment. Preferred experience includes direct sales to professors on campus. Strong sales skills, the ability to close complex deals, and experience in metrics-driven environments are essential for success in this position. A valid Driver’s License is necessary due to the travel components of the job.

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Is the Sales Representative (Account Executive) position at Top Hat remote?

Yes, the Sales Representative (Account Executive) position at Top Hat is primarily a remote role. However, it does require 40-50% travel to local campuses within your designated area of Baltimore, allowing you to build relationships with professors and showcase how our products enhance educational experiences.

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What makes Top Hat an attractive employer for Sales Representatives in Baltimore?

Top Hat is an appealing employer for Sales Representatives in Baltimore due to its noble mission of improving education, a supportive team culture, and competitive benefits such as stock options and health packages. Moreover, employees enjoy professional growth opportunities, innovative technologies like generative AI, and the chance to see direct customer impact through campus visits.

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What skills are important for success as a Sales Representative at Top Hat?

Success as a Sales Representative (Account Executive) at Top Hat requires strong sales skills, including the ability to prospect effectively, close complex deals, and navigate the full sales cycle. Effective communication, adaptability to feedback, and a positive attitude when facing objections are also key. Passion for education and the drive for achievement will help you thrive in this role.

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Common Interview Questions for Sales Representative (Account Executive) - Baltimore
Can you describe your experience with high-volume sales?

When answering this question, highlight specific examples of how you effectively managed multiple sales leads, closed deals, and met or exceeded targets in previous high-volume sales roles. This showcases your ability to thrive under pressure and achieve results—a key trait for a Sales Representative at Top Hat.

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How do you approach cold calling professors?

Share a strategy that includes thorough research on your target audience, personalization of your pitch, and how you handle rejections positively. Emphasize your persistence and ability to adapt your approach based on professor feedback, which is crucial for building relationships.

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What strategies do you use to demonstrate the value of a product?

Discuss specific techniques like tailoring presentations to the audience's needs, using data to back up your claims, and sharing success stories from other institutions that successfully implemented Top Hat’s products. Relate how this aligns with the company’s mission to improve educational outcomes.

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How do you prioritize your travel schedule to visit multiple campuses?

Explain how you organize your travel based on the proximity of campuses, the potential of the leads, and the professors’ availability. Mention any tools or strategies you use to maintain efficiency, which is crucial for the Sales Representative role.

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What metrics do you find most important for tracking your sales success?

Discuss key performance indicators (KPIs) such as conversion rates, average deal size, and the time taken to close deals. Highlight how tracking these metrics helps you assess your performance and adapt your strategy at Top Hat.

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Describe a time you faced a rejection in sales. How did you handle it?

Use the STAR method (Situation, Task, Action, Result) to detail how you dealt with rejection positively. Emphasize what you learned from the experience and how you used it to adjust your approach, demonstrating resilience and a growth mindset.

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How do you build long-term relationships with your clients?

Talk about the importance of consistent follow-ups, providing value even after the sale, and seeking feedback regularly. Mention how building trust and understanding professor needs adds credibility and fosters long-lasting partnerships with educational institutions.

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Can you provide an example of a complex deal you closed?

Be ready with a detailed story showcasing the challenges you faced during the sales cycle, how you navigated these challenges, and the strategies that led to a successful close. This illustrates your capability to handle complex sales situations which are common in the educational sector.

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What attracts you to the mission of Top Hat?

Express your enthusiasm for making a difference in education and how Top Hat’s innovative approach resonates with your personal values. Connect your past experiences and how they prepare you to effectively contribute to the team.

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How do you stay motivated in a competitive sales environment?

Discuss techniques such as setting personal goals, celebrating small victories, and learning continuously. This shows that you are self-driven and can remain positive and productive, even in challenging situations typical of sales.

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Full-time, remote
DATE POSTED
January 7, 2025

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