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Social Media & Community Manager

Athens, Greece | Hybrid | Full-time

About TOPOSOPHY

At TOPOSOPHY, we help destinations, cities, and businesses rethink the future of places and experiences. Our work spans place branding, tourism strategy, urban development, sustainability, and cultural innovation—always combining insight with creativity.

We don’t just follow trends—we set them. Our approach fuses strategic storytelling, digital creativity, and community engagement to position places and brands in meaningful ways. Now, we’re expanding our team with a Social Media & Community Manager who will elevate our digital presence, spark conversations, and grow a vibrant community around our brand.

About the Role

As Social Media & Community Manager, you'll own the strategy, execution, and day-to-day management of our social channels and digital communities. Your work will shape how TOPOSOPHY speaks to its audiences—tourism boards, policymakers, cultural innovators, and city leaders—across platforms like LinkedIn, Instagram, TikTok, and beyond.

You’ll collaborate closely with our content creators, designers, and strategy teams to deliver engaging, high-impact storytelling, while also nurturing our network of followers into an active, informed, and inspired community.

Key Responsibilities

Social Media Strategy & Execution

  • Design and implement social media content calendars that align with our brand and strategic priorities.
  • Manage our presence on LinkedIn, Instagram, and other relevant platforms.
  • Drive follower growth, community engagement, and brand consistency across channels.
  • Lead content creation in collaboration with designers, copywriters, and video editors—think reels, infographics, thought leadership posts, and more.

Community Building & Engagement

  • Foster authentic engagement with our digital community: reply to comments and messages, encourage dialogue, and highlight partners, collaborators, and clients.
  • Build relationships with industry influencers and communities in tourism, destination marketing, and placemaking.
  • Identify opportunities for co-branded content and community-led campaigns.

Performance & Insights

  • Track and report on KPIs across all channels, providing insights and recommendations for content improvement.
  • Use tools like Meta Insights, LinkedIn Analytics, and Sprout Social (or similar) to monitor and optimize performance.
  • Stay up-to-date with platform trends, algorithm changes, and emerging best practices.

 Strategic Support

  • Support the strategic planning of campaign rollouts, thought leadership content, and digital activations.
  • Coordinate with the broader marketing and business development teams to amplify campaigns, reports, and events.
  • Assist in planning and executing social media campaigns for high-profile events and client projects.
  • 4+ years of hands-on experience managing social media accounts for brands or agencies.
  • Proven track record of growing online communities and running successful content campaigns.
  • Deep knowledge of social media platforms (LinkedIn, Instagram, TikTok, Meta Ads).
  • Excellent copywriting skills, visual storytelling instincts, and an eye for aesthetics.
  • Experience with social media management and analytics tools.
  • Passion for destination marketing, creative culture, urban innovation, or placemaking (bonus points if you’re already immersed in these spaces).
  • Fluency in both English and Greek.
  • Competitive salary and private health insurance
  • Work on international events, tourism campaigns, and placemaking projects
  • Hybrid work model with flexibility to work remotely
  • Career growth opportunities and mentorship from senior leadership
  • Professional equipment allowance
  • Annual training and development budget
  • Be part of a diverse, collaborative team that’s shaping the future of places and experiences
What You Should Know About Social Media & Community Manager, TOPOSOPHY

Join us at TOPOSOPHY as a Social Media & Community Manager, where creativity meets strategy to shape the narrative of places and experiences! Based in Athens, Greece, with a flexible hybrid work model, your mission is to elevate our digital presence and cultivate a thriving community around our brand. You'll have the exciting responsibility of leading the strategy and day-to-day management of our social channels, including LinkedIn, Instagram, and TikTok. Collaborating with a dynamic team of content creators, designers, and strategists, you’ll create engaging storytelling that connects with tourism boards, policymakers, and cultural innovators. Your role is crucial in driving follower growth and community engagement while ensuring our brand remains authentic and consistent. From designing captivating content calendars to nurturing genuine interactions with our audience, your creativity will directly influence how TOPOSOPHY communicates with the world. Plus, with advanced analytics tools at your disposal, you’ll report on our social performance and help refine our strategies. At TOPOSOPHY, we value your insights and passion—ideal traits for someone who thrives in the vibrant realms of destination marketing and urban innovation. Come and be part of a diverse team that's not just following trends but setting them. We can’t wait to see how your skills will help us connect with places and audiences in meaningful ways!

Frequently Asked Questions (FAQs) for Social Media & Community Manager Role at TOPOSOPHY
What are the responsibilities of a Social Media & Community Manager at TOPOSOPHY?

As a Social Media & Community Manager at TOPOSOPHY, your primary responsibilities include developing and executing social media strategies, creating engaging content for platforms like LinkedIn and Instagram, and fostering strong community relationships. You'll also track performance metrics using analytics tools to continuously improve our engagement and reach.

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What qualifications do I need to apply for the Social Media & Community Manager position at TOPOSOPHY?

To apply for the Social Media & Community Manager role at TOPOSOPHY, you should have at least 4 years of experience managing social media accounts for brands or agencies. A deep understanding of various social media platforms, strong copywriting skills, and a passion for destination marketing and urban innovation are also essential.

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How does TOPOSOPHY measure the success of its Social Media & Community Manager?

Success for the Social Media & Community Manager at TOPOSOPHY is measured through KPIs related to community growth, engagement levels, and the effectiveness of social media campaigns. You'll regularly analyze performance data and present insights to help refine our strategies.

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What tools do Social Media & Community Managers use at TOPOSOPHY?

At TOPOSOPHY, our Social Media & Community Managers utilize tools like Meta Insights, LinkedIn Analytics, and Sprout Social for managing our social media presence and analyzing performance. Familiarity with these tools will help you optimize content and engagement.

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What personal qualities are important for a Social Media & Community Manager at TOPOSOPHY?

Important personal qualities for a Social Media & Community Manager at TOPOSOPHY include creativity, strong communication skills, and a genuine passion for connecting with communities. Being adaptable and up-to-date with social media trends will enhance your effectiveness in this role.

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Common Interview Questions for Social Media & Community Manager
Can you describe your experience managing social media accounts?

In answering this question, highlight specific social media accounts you've managed, the strategies you implemented, and the results you achieved in terms of follower growth or engagement. Use metrics to quantify your success, demonstrating your ability to drive results.

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How do you create content that resonates with diverse audiences?

Discuss your approach to understanding target audiences through research and insights. Mention how you tailor your messaging and visual content to cater to varying demographics and interests, ensuring your content draws in the right community engagement.

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What strategies do you use for community engagement?

Share specific strategies like initiating conversations, responding promptly to comments, and leveraging community feedback to inform content creation. Emphasize your ability to foster a sense of belonging within the community you engage with online.

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How do you handle negative comments on social media?

Explain your approach to addressing negative comments. Highlight the importance of responding professionally, acknowledging concerns, and resolving issues while maintaining the integrity of the brand. Provide examples if possible.

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What role does analytics play in your social media strategy?

Analytics play a crucial role in shaping effective social media strategies. Discuss how you interpret data to track performance metrics, understand audience behavior, and make data-driven decisions to refine your content and engagement approach.

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Tell us about a successful campaign you managed.

Be prepared to discuss a specific campaign, detailing its objectives, your role in its creation and execution, and the impact it had on community engagement. Use quantitative results to showcase the campaign's success.

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How do you stay up-to-date with social media trends?

Share your methods for staying informed, whether through industry blogs, webinars, or networking with other professionals. Illustrate your commitment to continuous learning and adapting your strategies based on emerging trends.

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Can you provide an example of how you've grown a community?

Provide a detailed example of a community you grew, focusing on the strategies and actions you took. This could involve content creation, partnerships, or campaigns, highlighting the increase in engagement and followers.

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What is your approach to content calendar planning?

Discuss your process for creating content calendars, including how you align content with brand strategies and audience interests. Emphasize the importance of planning for seasonal events or themes and maintaining flexibility to respond to trending topics.

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Why do you want to work with TOPOSOPHY as a Social Media & Community Manager?

Express your admiration for TOPOSOPHY’s mission and values, and how they align with your professional aspirations. Talk about your passion for destination marketing and urban innovation, and how you’re eager to contribute to the brand's narrative.

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We are a place making & marketing agency. We provide tourism organizations, associations and companies (both public and private) with practical solutions to develop, manage and market places as tourism destinations, accompanying them on every step...

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Full-time, hybrid
DATE POSTED
April 16, 2025

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