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Personal Injury Property Damage Specialist- Work From Home

Please Note: This role is for candidates in CA, NV and IL.

Are you passionate about making a difference and eager to support those in need? Join us at TorkLaw! We're seeking a standout Property Damage Specialist, who thrives on challenges, excels in organization, and never loses sight of the overarching goals.

At TorkLaw, we champion injury victims, aiding in the restoration of their lives. You'll be part of a dedicated team, including attorneys, case managers, and medical coordinators, all committed to fast-tracking our clients' recovery in every aspect. Your role is crucial in ensuring precision and efficiency in our client-focused approach.

If this full-time position appeals to you, and you would like to become an integral part of our dynamic team, we want to hear from you!

Key Responsibilities

As a Property Damage Specialist, you'll be responsible for managing and resolving property damage claims efficiently. This role involves working with insurance providers, finance companies, and clients, you'll ensure that claims are handled fairly and in accordance with legal requirements:

  • Obtain repair estimates, photographs, evidence and documents related to the client’s property damage claim
  • Coordinate property damage inspections with Insurance companies and body shops
  • Communicate with insurance companies regarding client’s property damage claims
  • Set up car rentals for clients and remind them when rental is due for return
  • Draft documents and letters to Insurance companies for rental reimbursement, deductible, LOU and any other out of pocket expenses
  • Perform other duties as required by management.

About TorkLaw

TorkLaw is an incredibly fast-moving, innovative law firm that is all about delivering the absolute best client experience and unmatchable legal representation to each and every one of our clients.

We have been entrusted with an awesome responsibility to which we respond with hard work, discipline, and laser focus. As a result awards, accolades, and outstanding results have followed. Here are a few:

  • Top 10% of Inc. 5000’s list of America’s fastest growing companies
  • Best Law Firm US World News & Report - every year since 2016
  • Featured in CNN, Forbes, The Wall Street Journal, Daily Journal, The Advocate

If you would like to be a part of a downright badass team like this, then we can’t wait to hear from you. When you join us, you will be joining a supportive and fun-loving team. You will find yourself in an environment where you can make meaningful contributions, learn, and grow.

As a values-based firm. We believe in:

  • Radical Authenticity – Being transparently who we are: with ourselves, with each other, and with our clients & partners.
  • Relentless Pursuit of the Win - achieving stellar results by keeping a laser focus on performance and goals.
  • Growth Mindset – Continuously learning, growing and developing, as individuals, as a business, and as advocates for our clients.
  • Ownership – we take responsibility for our work and actions.
  • Results Driven - we focus on the outcome and disregard the level of effort required to achieve those results.
  • Respect for Each Other – Supporting each other with kindness and respect, and enjoying the journey together.
  • Unwavering Integrity – Standing up for what’s right with consistently sound ethics and courageous honesty.
  • Experience in property damage or a related field
  • Familiarity with insurance claims processing and requirements
  • Excellent communication and negotiation skills
  • Strong attention to detail
  • Ability to manage multiple projects and deadlines effectively
  • Bilingual in English and Spanish a plus, but not required

In addition to a competitive salary, this position will receive the following benefits:

  • 12 paid holidays annually
  • 10 days of paid vacation annually
  • 6 days of sick leave annually
  • Medical insurance
  • 401(k) with 4% fully vested safe-harbor company match
  • Communications stipend for remote employees
  • Regular firm events (happy hours, team building, holiday party, etc)
  • Laptops are replaced every 3 years. After 3 years, your work laptop will become your personal laptop

TorkLaw is a multi-state employer, as such, any salary range provided may not be applicable in all states. Any offer made to a successful candidate will be dependent on several factors that may include years of experience, education, location, etc.

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What You Should Know About Personal Injury Property Damage Specialist- Work From Home, TorkLaw

Are you looking to make a difference in the world while working from the comfort of your home? TorkLaw is on the lookout for a dedicated Personal Injury Property Damage Specialist who thrives in a fast-paced environment and has a heart for helping others. As part of our dynamic team, you'll be integral in managing and resolving property damage claims for our clients who have faced distressing situations. This role is more than just paperwork; it's about ensuring that our clients receive the fair treatment they deserve from insurance providers. You'll coordinate inspections, communicate claims effectively, and even assist with setting up car rentals for clients. Your attention to detail will shine as you handle repair estimates and documentation with the utmost care. You're not just joining a law firm; you're becoming part of a culture that values relentless pursuit of justice and growth, all while fostering a supportive work environment. If you're in CA, NV, or IL, and are excited about contributing to a firm recognized as one of America’s fastest-growing companies, we’d love to hear from you. At TorkLaw, our values of authenticity, respect, and integrity drive us, and we can't wait for you to be a vital part of our mission to champion injury victims and help restore their lives.

Frequently Asked Questions (FAQs) for Personal Injury Property Damage Specialist- Work From Home Role at TorkLaw
What are the responsibilities of a Personal Injury Property Damage Specialist at TorkLaw?

As a Personal Injury Property Damage Specialist at TorkLaw, you'll hold key responsibilities in managing property damage claims, which includes obtaining repair estimates, coordinating inspections, and communicating with insurance companies about clients' claims. Your role will ensure that each claim is handled fairly and in accordance with legal standards, making your work vital to our clients' recovery journey.

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What qualifications do I need to be a Personal Injury Property Damage Specialist at TorkLaw?

To qualify for the Personal Injury Property Damage Specialist position at TorkLaw, candidates should have experience in property damage or a related field, an understanding of insurance claims processing, excellent communication and negotiation skills, and great attention to detail. Being bilingual in English and Spanish is a plus, enhancing your ability to assist a diverse clientele.

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How does TorkLaw support the growth of its Personal Injury Property Damage Specialist?

TorkLaw values a growth mindset, which means as a Personal Injury Property Damage Specialist, you will have access to continuous learning and development opportunities. The firm believes in fostering an environment where you can expand your skills and knowledge while contributing meaningfully to our clients’ needs.

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Is the Personal Injury Property Damage Specialist position at TorkLaw remote?

Yes, the Personal Injury Property Damage Specialist role with TorkLaw is a work-from-home position, allowing you the flexibility to manage your work environment while positively impacting clients' lives from anywhere in CA, NV, or IL.

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What benefits do Personal Injury Property Damage Specialists at TorkLaw receive?

Personal Injury Property Damage Specialists at TorkLaw enjoy a competitive salary alongside various benefits, including 12 paid holidays, 10 days of vacation, medical insurance, a 401(k) match, and regular team-building events, making it a rewarding place to work.

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Common Interview Questions for Personal Injury Property Damage Specialist- Work From Home
Can you explain your experience with handling property damage claims?

When responding to this question, share specific examples of your experience in handling property damage claims, highlighting your familiarity with the insurance claims process and any successful outcomes you've achieved. Mention your organizational skills that help in managing multiple claims simultaneously.

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How would you approach communicating with insurance companies on behalf of a client?

In your response, detail your approach to maintaining professionalism and clarity in communication. Discuss methodologies you use to ensure that clients' concerns are voiced accurately and efficiently, illustrating your negotiation skills and proactive attitude.

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How do you prioritize your tasks when managing multiple claims?

Here, explain your system for prioritizing tasks, such as using organizational tools or software. Discuss how you assess the urgency of each task and how you ensure that no detail is overlooked while managing multiple projects effectively.

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What steps do you take to ensure thorough documentation for property damage claims?

Your answer should include your strategies for maintaining meticulous records, such as taking detailed notes, using checklists, and cross-referencing with clients and insurance companies to ensure all necessary documentation is gathered and submitted correctly.

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Give an example of a challenging claim you've managed and how you resolved it.

Use this opportunity to showcase your problem-solving skills. Share a specific challenge you faced in a claim and describe the steps you took to resolve it, focusing on how your actions positively impacted the client and the outcome of the claim.

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What role does empathy play in your work as a Property Damage Specialist?

Discuss the importance of empathy in understanding the client's situation and how it helps in providing them with better service. Highlight how being empathetic allows you to advocate for clients more effectively and improves their overall experience.

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Describe how you handle stressful situations while working.

Explain your strategies for managing stress, such as staying organized and focused, taking breaks when needed, and maintaining a positive mindset. Discuss how your ability to handle stress contributes to your performance and ultimately benefits your clients.

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What tools or software are you familiar with for managing claims?

Share the tools or software you've used in the past for managing claims, detailing your proficiency level and how you've leveraged them to improve efficiency in processing claims. If applicable, mention any technical skills that are relevant to the role.

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How would you ensure a smooth process for setting up rental cars for clients?

In your answer, outline the steps you would take to efficiently coordinate rental car arrangements, including communication with rental services and clients. Emphasize the importance of keeping track of rental due dates and following up with clients to ensure satisfaction.

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Why do you want to work at TorkLaw as a Personal Injury Property Damage Specialist?

Here, express your excitement about TorkLaw's mission to support injury victims, the firm's positive work culture, and the opportunities for growth and learning that it offers. Tailor your answer to reflect how your values align with those of the firm.

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TorkLaw attorneys are award-winning, dedicated professionals who are committed to caring for clients experiencing some of the most challenging times of their lives, and helping them navigate a system that often seems designed to deny them justice....

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Full-time, remote
DATE POSTED
December 22, 2024

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