Join TQL as a Customer Service Coordinator (Bilingual - Mandarin) in Greenville, SC, where you'll play a crucial role in supporting our sales team and enhancing our customer's experience. With a focus on providing exceptional service, you'll receive comprehensive training to become a subject matter expert in various transportation modes, such as Full-truckload and Less-Than-Truckload. You will manage essential administrative tasks, document activities in our internal systems, and coordinate shipments from start to finish. Your efforts will directly contribute to our company's growth. Plus, you'll enjoy benefits like health insurance, a 401(k) with a company match, and up to $5,000 in tuition reimbursement annually. Your Mandarin and English fluency will shine as you assist both internal and external stakeholders, resolving issues with professionalism and efficiency. If you possess a strong work ethic and excellent communication skills, this role is perfect for you to take ownership of your responsibilities and thrive within an award-winning company that values career advancement and employee satisfaction.
To exceed the customer's expectations at all times and handle their transportation requirements from the moment of pickup until delivery, 24 hours a day, 7 days a week, 365 days a year.
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