Freelance Account Manager

As a Freelance Account Manager at Dark Burn Creative, your key responsibilities will include serving as the main liaison for clients, understanding their needs and industry challenges, managing project scopes and deliverables, facilitating meetings, and overseeing the approval process for all campaign materials. Your goal will be to ensure that client expectations are met while collaborating with internal teams to deliver creative and strategic outputs.

To qualify for the Freelance Account Manager position at Dark Burn Creative, candidates should have at least 3 years of experience at an advertising agency, with a preference for backgrounds in the gaming industry. Strong communication skills, a keen attention to detail, and the ability to manage multiple projects under tight deadlines will be essential, along with a genuine passion for video games.

At Dark Burn Creative, the work culture is inclusive and diverse, emphasizing collaboration and individual perspectives. We believe that a variety of backgrounds enriches our creative output. The environment encourages open communication and celebrates creativity, making it an exciting atmosphere for all team members, including Freelance Account Managers.

The Freelance Account Manager position at Dark Burn Creative offers a daily pay rate ranging from $400 to $450 USD. Please note that this compensation is based on a W2 payroll for all freelance work conducted through Trailer Park Group.

Dark Burn Creative is deeply committed to fostering an inclusive environment where diversity is celebrated. We strive to bring in diverse perspectives and backgrounds, ensuring everyone feels like they belong. This focus on equality and inclusion shapes our work culture and enhances our ability to serve a wide array of clients and audiences.

When prioritizing tasks as a Freelance Account Manager, identify the most urgent tasks that directly impact client deliverables. Tools like task lists and project management software can keep you organized. It's also helpful to communicate regularly with both clients and your internal team to adjust priorities as necessary.

In your response, highlight specific examples where you've successfully managed client relationships. Discuss how you've navigated challenges, maintained clear communication, and exceeded client expectations while keeping the project on track.

Managing client expectations effectively relies on clear communication. Regular check-ins and updates are crucial. Outline how you set clear deliverables and timelines from the start and adjust as feedback is provided, ensuring a smooth collaboration.

Handling tight deadlines requires focused prioritization and open communication. Share specific strategies, such as breaking projects into manageable parts and collaborating closely with your team to ensure everyone is aligned and working efficiently toward that deadline.

Familiarize yourself with tools like Asana, Trello, or Monday.com, which are commonly used for project management. Discuss any past experiences where you've successfully used such tools to enhance team collaboration and maintain project timelines.

Choose a project that showcases your skills as an Account Manager. Describe your role, the challenges you faced, how you collaborated with your team, and the positive results that came from your efforts.

Staying updated can involve subscribing to industry newsletters, engaging in relevant online communities, attending webinars, and participating in gaming events. Share your personal methods of keeping up with changes and innovations in both gaming and marketing.

Discuss the importance of transparency and clear communication during negotiations. Explain how you ensure clients understand the impact of scope changes and work collaboratively to find suitable solutions that meet both their needs and your agency's capabilities.

Explain your strategy for collecting feedback, which could include scheduled follow-up meetings or surveys, and emphasize the importance of translating that feedback into actionable changes that refine the deliverables and enhance client satisfaction.

Share your personal passion for gaming and detail how it fuels your motivation to deliver exceptional creative work. Link this enthusiasm to how it helps you build relationships with clients and understand their needs more effectively.