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Senior Marketing Analyst (Phoenix, AZ or Remote)

TL;DR 


As our growth efforts have expanded and evolved, so has the demand for insights that upgrade our customer acquisition approaches. We’re seeking a data analyst to build on our existing marketing infrastructure and analytics foundations - assembling, integratingand analyzing data across the customer lifecycle. You'll have the opportunity to dive into a robust marketing and rev ops tech stack, surfacing trends and opportunities across digital marketing, web analytics, sales deal lifecycle data, and beyond. 


This highly-collaborative role sits on our growth team under our marketing department. They will be the SME (subject matter expert) for marketing and sales analytics. From martech tooling, performance dashboards, full-funnel optimization, experimentation reporting… the sky’s the limit (like, seriously) if it helps scale Trainual's growth engine.  


So who are you? You’re enthusiastic about connecting the dots between marketing execution and measured business impact. You love to dig into the “why” because you’re constantly curious about how various marketing variables drive growth + performance. You’re a self-starter with a business owner mentality, relentless curiosity, and a knack for uncovering insights at every step of the customer lifecycle. You thrive in ambiguity and love any opportunity to solve a problem.


What you'll own & improve:
  • Supporting marketing & growth stakeholders in making data-centered decisions daily.  You will help transform large, potentially messy, data sets from multiple sources into reliable performance metrics. You’ll create, define, and update marketing “source of truth” dashboards across BI and operational tooling platforms, always with an eye toward usability and business impact. You have a knack for interpreting the data to identify the most important opportunities for Trainual’s customer growth. You'll monitor and report on data across digital marketing platforms, Google Analytics 4, HubSpot, and more, synthesizing holistic funnel performance and communicating trends to internal stakeholders and marketing executives. 
  • Managing analytics projects and initiatives end-to-end. You’ll own the analytics process with cross-functional stakeholders, from understanding requirements, to developing a project plan, identifying data sources, running queries, and visualizing findings. You'll provide guidance on testing methods, statistical analysis techniques, and more. In short, you're a star at collaborating with stakeholders and translating their goals and business needs into effective and actionable insights. 
  • Maintaining the data workflows and integrations that power marketing efforts. You’ll refactor queries and data connections, where necessary, to increase the simplicity, accuracy, and consistency of getting data from marketing tools to insights. You’re no stranger to being held accountable for the successful performance of acquisition tooling and models (e.g. adside pixels, attribution, conversion and activation events).


What you already know:
  • ~5 years of experience in a marketing analytics role, B2B SaaS preferred 
  • Experience building or maintaining marketing analytics infrastructure as the only analyst or on a small, scrappy team 
  • All the customer acquisition metrics and how to calculate and uplevel them: CPM, CPC, CPA, LTV, CAC, ARPA, NRR  
  • How to dig into a customer lifecycle step by step and identify opportunities and trends 
  • Familiarity with the implementation and maintenance of marketing data aggregation + transformation, identity resolution, tag management, web analytics, and attribution 
  • You excel (pun intended) with B2B funnel and attribution reporting 
  • Deep understanding of CRMs and building reporting within them 


Our tech stack includes:
  • SQL (must have, obvs!)
  • CRM (Hubspot - must have)
  • Google Analytics 4 (must have)
  • Multiple digital ad platforms (Facebook Ad Manager, Google Ads Manager, etc.)
  • Data integration tool (Hightouch, dbt - both strongly preferred)
  • Cloud-based BI tool (Omni)
  • Cloud-based data warehouse (BigQuery)
  • Event tracking and reverse ETL (Hightouch) 
  • Google Tag Manager 
  • Attribution (Cometly)


About the Team


This role is part of our Marketing team and reports to our Director of Growth, Seiji Cataldo. You'll collaborate closely with your fellow Growth team members—Mimmie Helgesson and Joyce Chan (Paid Media) and Whitney Nikander (Revenue Operations). Additionally, you'll work closely with our sales leadership and finance team!


Compensation


The salary for this role is $125k-145k and will be dependent on relevant experience to our industry and this role.

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Average salary estimate

$135000 / YEARLY (est.)
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$125000K
$145000K

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What You Should Know About Senior Marketing Analyst (Phoenix, AZ or Remote), Trainual

Are you ready to elevate your career as a Senior Marketing Analyst at Trainual? Based in Phoenix, AZ, or even from the comfort of your home, this role is perfect for energetic individuals who thrive on turning data into actionable insights. As our growth efforts continue to expand, we’re on the lookout for a passionate data analyst who can enrich our marketing infrastructure and analytics. You’ll dive deep into our tech stack to identify trends and opportunities across various channels including digital marketing and sales deal lifecycles. Collaborating closely with our growth team, you'll not only be the subject matter expert on marketing and sales analytics but also play a critical role in transforming messy, complex datasets into reliable performance metrics. Your day-to-day will involve creating dashboards, monitoring key performance indicators, and synthesizing performance trends to help stakeholders make informed decisions. If you're someone who loves digging into data and asking 'why?', this role is made for you. You'll support cross-team initiatives, manage analytics projects, and continuously improve our data workflows. With about five years of experience in marketing analytics, a talent for B2B SaaS metrics, and expertise in tools like SQL and HubSpot, you'll be well-equipped to drive Trainual's growth engine. Join us in a fun, collaborative environment where every day brings a new opportunity to shine and make a difference in our customer acquisition efforts!

Frequently Asked Questions (FAQs) for Senior Marketing Analyst (Phoenix, AZ or Remote) Role at Trainual
What skills are needed for the Senior Marketing Analyst role at Trainual?

To succeed as a Senior Marketing Analyst at Trainual, candidates should ideally have around five years of experience in marketing analytics, particularly within B2B SaaS environments. Key skills include proficiency in SQL, familiarity with HubSpot, and experience with data aggregation and reporting tools like Google Analytics 4. A strong understanding of customer acquisition metrics such as LTV, CAC, and ARPA is also crucial.

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What responsibilities does a Senior Marketing Analyst at Trainual have?

A Senior Marketing Analyst at Trainual will focus on transforming large datasets into actionable insights, creating marketing performance dashboards, and managing analytics projects across teams. This role also involves monitoring key performance indicators and synthesizing data trends to enhance customer acquisition strategies and support growth initiatives.

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How does the Senior Marketing Analyst contribute to Trainual's growth?

In the role of Senior Marketing Analyst, you will support marketing and growth stakeholders by providing data-driven insights that directly influence decision-making and strategy. By analyzing trends and identifying opportunities throughout the customer lifecycle, you'll help optimize Trainual's marketing efforts and accelerate growth.

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What tools does a Senior Marketing Analyst at Trainual use?

A Senior Marketing Analyst at Trainual will use a variety of tools to achieve their goals, including SQL for data manipulation, HubSpot for CRM tracking, Google Analytics 4 for web performance analysis, and various digital advertising platforms. Familiarity with data integration tools like Hightouch and BI tools like Omni will also be beneficial.

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What are Trainual’s expectations for the Senior Marketing Analyst's experience?

Trainual expects candidates for the Senior Marketing Analyst position to have at least five years of experience in a similar marketing analytics role, preferably within B2B SaaS. Candidates should be adept at building and maintaining marketing analytics infrastructure and have a proven track record of deriving insights from complex data sets.

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What is the culture like at Trainual for the Senior Marketing Analyst role?

Trainual fosters a collaborative and informal culture where team members are encouraged to share ideas and insights. As a Senior Marketing Analyst, you will work closely with cross-functional teams, including marketing, sales, and finance, making it essential to thrive in a team-oriented environment.

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What is the compensation package for the Senior Marketing Analyst at Trainual?

The salary for the Senior Marketing Analyst role at Trainual ranges from $125,000 to $145,000, depending on your relevant experience and skills in the industry. This competitive compensation reflects the value that Trainual places on analytics as a driving force in our growth strategy.

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Common Interview Questions for Senior Marketing Analyst (Phoenix, AZ or Remote)
How do you approach data analysis for marketing initiatives?

In my approach to data analysis for marketing initiatives, I emphasize clarity and relevance. I start by identifying key business goals and the metrics that align with them. I collect data from multiple sources, clean and shape it to fit analysis needs, and then utilize visualization tools to share insights in easily digestible formats with stakeholders.

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Can you describe a project where you improved marketing performance based on your analysis?

Certainly! In a previous role, I identified a significant drop-off in the customer journey during the onboarding process. By analyzing the data, I recommended targeted messaging and adjusted our marketing approach accordingly. This resulted in a 30% increase in retention rates and significantly improved overall marketing performance.

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What marketing analytics tools are you most comfortable with?

I am highly comfortable using tools like SQL for database queries, HubSpot for customer relationship management, and Google Analytics 4 for web performance tracking. Additionally, I have hands-on experience with data visualization tools and ETL processes, which help in transforming raw data into actionable insights.

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How do you handle ambiguity when working on analytics projects?

I embrace ambiguity as an opportunity to gather more information and clarify objectives. When faced with uncertain parameters, I engage with stakeholders to better understand their goals. I also prioritize hypothesis-driven analysis to explore different scenarios and use insights to guide decision-making.

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What is your experience with cross-functional teamwork in analytics?

Throughout my career, I've consistently worked alongside cross-functional teams, collaborating to achieve shared objectives. I prioritize open communication and actively engage stakeholders to ensure that our analytics align with their specific needs, leading to actionable insights that drive success.

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How do you ensure the accuracy of your marketing data?

To ensure the accuracy of my marketing data, I implement thorough checks and validations at each stage of data collection and analysis. Regular audits of my data sources and transformation processes help identify discrepancies. Engaging with teams responsible for data entry also helps maintain high data integrity.

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What customer acquisition metrics do you consider most important?

In my opinion, metrics like Customer Acquisition Cost (CAC), Lifetime Value (LTV), and Net Revenue Retention (NRR) are pivotal in understanding overall marketing effectiveness. By analyzing these metrics closely, businesses can maximize their return on marketing investment and tailor their strategies effectively.

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Describe your experience with A/B testing in marketing.

I have extensive experience in setting up and analyzing A/B tests for various marketing campaigns. This includes defining clear objectives, segmenting audiences, and ensuring statistically significant results. Post-testing, I interpret data to derive insights and make informed recommendations on optimizing marketing strategies.

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How do you handle feedback from stakeholders on your analysis?

When receiving feedback from stakeholders, I always remain open and receptive. I view feedback as an opportunity for improvement and actively seek clarification to understand their perspective. This collaborative spirit allows me to refine my analyses and deliver results that truly meet their needs.

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What strategies do you employ to present complex data findings to non-technical stakeholders?

To effectively present complex data findings to non-technical stakeholders, I focus on using clear visuals and plain language. I avoid jargon and instead relate data insights back to business objectives. By telling a compelling story with the data, I ensure my findings resonate with all audience members.

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DATE POSTED
November 23, 2024

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