Reservationist & Customer Service Representative
- Competitive compensation package of minimum $21.00-21.63
- Vacation: minimum of two (2) weeks
- Sick days: 5 days
- Holidays: 8 days
- Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability
- Respond to customer inquiries and concerns with timely responses and accurate information or redirecting
- to a supervisor.
- Comprehensive understanding of policies and procedures
- Meet or exceed established performance requirements.
- Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
- Other duties as required.
- High School Diploma, GED or equivalent.
- Computer literate
- Excellent customer service skills.
- Ability to operate standard telephone system.
- Must be able to work shifts or flexible work schedules as needed.
- Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not
- authorize the use of Schedule I drugs, including cannabis, for any reason.
- Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
- Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
- Push and pull objects up to 20 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
- Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
- Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
- Successfully pass a pre-employment drug screen.
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