Brand Ambassador

As a Brand Ambassador at Travel + Leisure Co., you will play a vital role in representing Wyndham Destinations. Your responsibilities will include engaging with potential customers at local events and popular attractions, promoting our vacation club experiences, and inviting guests to attend our award-winning presentations. Additionally, you will be required to screen and qualify leads, manage sales tour reservations, and maintain compliance with company standards.

While prior sales or marketing experience is preferred, it is not strictly required for the Brand Ambassador role at Travel + Leisure Co. A high school diploma or equivalent is necessary. Ideal candidates should possess strong communication skills, a willingness to learn, and the ability to work collaboratively in a team environment. Proficiency in MS Office applications and a general comfort with technology is also beneficial.

No, the Brand Ambassador role at Travel + Leisure Co. does not require travel outside of the home site’s area. You will focus on local attractions and events within your community, making it convenient for you to engage with potential customers and establish connections.

Travel + Leisure Co. is committed to your success as a Brand Ambassador. You will attend scheduled training sessions to stay current on marketing information, industry trends, and performance goals. The training is designed to equip you with the knowledge needed to excel in your role and contribute to our mission of putting the world on vacation.

As a Brand Ambassador at Travel + Leisure Co., you will enjoy a comprehensive range of benefits, including medical, dental, and vision coverage, flexible spending accounts, and a 401k with employer match. Additional benefits may include paid time off, parental leave, a wellness program, and opportunities for community involvement through Wish Day.

When responding to this question, consider sharing a specific instance where you made a meaningful connection with a potential customer, detailing the strategies you used to engage them and the outcome of that interaction.

In your answer, discuss the importance of active listening and empathizing with customer concerns. Share techniques you might use to address their objections effectively and help guide them to a solution.

Here, you can highlight traits such as excellent communication skills, enthusiasm for the product, and a genuine desire to help customers. Provide examples of how these qualities contribute to positive outcomes.

Your response should demonstrate your commitment to ongoing learning. Discuss strategies like subscribing to industry newsletters, participating in training sessions, and attending relevant events to remain knowledgeable.

In your answer, describe your approach to time management and organization, detailing specific methods you’ve used to effectively prioritize tasks and maintain productivity while serving customers.

This is an opportunity to express your passion for travel, customer service, and the mission of Travel + Leisure Co. Share personal experiences that inspire your interest in the travel industry and connecting with others.

Discuss your approach to storytelling and creating a compelling narrative around the vacation club experience. Highlight the benefits and unique aspects that set it apart from other options.

Share your perspective on how customer feedback can be an invaluable tool in refining sales strategies. Discuss methods of gathering feedback and how you would implement changes based on that input.

Here, you can emphasize the importance of adaptability and empathy. Provide examples of how you've successfully built relationships with people from various backgrounds or demographics.

This is your chance to outline your aspirations, articulating how the Brand Ambassador role fits into your overall career trajectory, and how you aim to grow with the company while contributing to its mission.