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Store Cashier I - PT

There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future.Job SummaryTravelCenters of America offers a convenient, one-stop shopping experience to our customers. We carry a wide selection of name-brand products, and are stocked with Grab ‘N Go foods, groceries, snacks, electronics, maintenance supplies, and even clothing and gifts! The Cashier is key member of the store team primarily responsible for providing excellent customer service to our guests so that we are returning every traveler to the road better than they came!In this role, you can expect to:• Work in a fun, trusting environment focused on great customer service• Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude• Process transactions of customers on a point-of-sale (POS) register; maintain a clean, well-stocked food and beverage area; clean and stock merchandise• Prioritize your work according to the store and management needs• Know and follow safety guidelines and report potentially unsafe situations caused by team members and customers• Establish strong communication and rapport with leaders and co-workers• Perform other job-related duties as assignedWhat we’d like to see:• A dedicated individual who works well with others and is excited to be part of our team!• Basic computer/POS knowledge preferred• Cash handling skills preferred• Good verbal communication skills• Ability to work flexible hours including nights, weekends and some holidaysWith us, you’ll enjoy:• Medical, dental, vision and life insurance• 401(k) with a company match• Vacation and paid holidays• Tuition reimbursement• On-site Meal discounts• A wide variety of discounts on technology, travel, food and fuel• Opportunity for growth and advancementNot all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-at-ta-travel-centersPay Range$0.00 - 0.00 per hourA pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at appada@ta-petro.com. In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request.Typical Physical DemandsIn this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.Work EnvironmentWhile performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.DisclaimerThis job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.

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What You Should Know About Store Cashier I - PT, TravelCenters of America

Join the dynamic team at TravelCenters of America as a Store Cashier I - PT in El Paso, TX! If you have a passion for customer service and love being in a lively environment, this role is perfect for you. At TravelCenters of America, we pride ourselves on being the go-to travel center for truck drivers and motorists alike. With over 50 years of experience in providing essential services like fuel, food, and truck maintenance, our mission is to ensure that every traveler leaves better than they came! As a Store Cashier, you'll play a critical role in delivering an excellent shopping experience. You’ll greet and serve customers courteously, handle transactions efficiently on a point-of-sale (POS) register, and help keep our store stocked and clean. You’ll work alongside a friendly team that values clear communication and good vibes. We’re looking for someone who is not just ready to take on cashier responsibilities, but also thrives in a fast-paced setting and contributes positively to the team atmosphere. With flexible hours and numerous benefits, including health insurance, a 401(k), and discounts, you can grow your career with us while enjoying what you do. Come be a part of our innovative team where your contributions truly matter and where you can help shape the future of TravelCenters of America!

Frequently Asked Questions (FAQs) for Store Cashier I - PT Role at TravelCenters of America
What are the main responsibilities of a Store Cashier I at TravelCenters of America?

As a Store Cashier I at TravelCenters of America, your primary responsibilities include providing exceptional customer service, processing transactions at the point-of-sale (POS) register, and maintaining a clean and well-stocked food and beverage area. You'll also be responsible for communicating effectively with both customers and team members to foster a positive shopping experience.

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What qualifications do I need to become a Store Cashier I at TravelCenters of America?

To qualify for the role of Store Cashier I at TravelCenters of America, candidates should have good verbal communication skills and a strong desire to work as part of a team. While prior cash handling and basic computer/POS knowledge are preferred, the company is open to training dedicated individuals who are excited about customer service.

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What is the work schedule like for Store Cashier I at TravelCenters of America?

The work schedule for a Store Cashier I at TravelCenters of America varies and may include flexible hours across nights, weekends, and holidays. This allows for a better work-life balance and helps accommodate a diverse range of customers who utilize our travel centers at all hours.

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What benefits can I expect as a Store Cashier I at TravelCenters of America?

As a Store Cashier I at TravelCenters of America, you can look forward to a variety of benefits, including medical, dental, vision, and life insurance, a 401(k) plan with company match, paid vacation and holidays, and tuition reimbursement. Additionally, you'll enjoy discounts on meals and various products, supporting your personal and professional growth.

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How does TravelCenters of America promote team growth and development for Store Cashier I positions?

TravelCenters of America is dedicated to the growth and advancement of its team members. As a Store Cashier I, you will have access to on-the-job training, mentorship opportunities, and a supportive work culture that values individual ideas. This environment encourages employees to share their thoughts and contribute to the company’s future, fostering personal and professional development.

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Common Interview Questions for Store Cashier I - PT
What would you do if a customer is dissatisfied with their purchase?

If faced with a dissatisfied customer, I would first listen to their concerns attentively to understand the issue completely. I would then apologize for their inconvenience and offer a solution, whether it be a refund, exchange, or assisting them in finding a better product. My goal would be to ensure the customer leaves satisfied by providing excellent service.

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How do you handle a busy work environment, especially during peak hours?

In a busy work environment, I prioritize tasks effectively by staying organized and maintaining focus. I believe in teamwork and communication, so I would also seek support from colleagues during peak hours, ensuring that all customers are assisted promptly and efficiently.

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Can you describe a time when you provided excellent customer service?

Certainly! I recall an instance where a customer was unsure about which product to choose. I took the time to ask questions about their needs and directed them towards a product that suited them perfectly, resulting in a happy customer. This experience reinforced my belief that personalized service makes all the difference.

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What does teamwork mean to you in a cashier role?

Teamwork in a cashier role means collaborating closely with my coworkers to enhance the customer experience. It involves effective communication, helping each other out during busy times, and sharing ideas on how to improve store operations. I believe that a positive team environment greatly impacts customer satisfaction.

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How would you ensure the store area remains clean and organized?

To maintain a clean and organized store area, I would regularly monitor and tidy my workspace, ensuring that products are restocked and spills are cleaned immediately. I believe in taking pride in our environment and would encourage my team to do the same by actively participating in upkeep and implementing a daily cleaning checklist.

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How do you approach learning new POS systems or technology?

I approach learning new POS systems or technology with an open mind and a proactive attitude. I enjoy exploring features through hands-on experience and seek guidance when needed. Additionally, I value feedback from my team to ensure I’m utilizing the system effectively, helping me become proficient quickly.

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What do you think is the most important skill for a Store Cashier I?

I believe the most important skill for a Store Cashier I is communication. Strong verbal communication helps in engaging with customers, understanding their needs, and addressing any issues they may have. It creates an inviting atmosphere that encourages repeat business and boosts customer satisfaction.

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Describe how you would handle a conflict with a coworker.

In handling conflict with a coworker, I would address the issue calmly and privately, focusing on open dialogue to understand their perspective. I believe in discussing disagreements directly to avoid misunderstandings, and finding common ground to maintain a positive work environment.

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Why do you want to work for TravelCenters of America?

I want to work for TravelCenters of America because I admire the strong commitment to customer service and the dynamic, fast-paced environment. The company's emphasis on teamwork and individual growth aligns perfectly with my professional values, making it an ideal place for me to contribute and thrive.

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How do you prioritize customer service when managing multiple tasks?

When managing multiple tasks, I always prioritize customer service by staying organized and focused. I assess which tasks are more urgent and ensure customers feel attended to first. I believe that even if several duties are ongoing, a satisfied customer is crucial and deserves attention immediately.

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TravelCenters of America Inc. is one of the largest full-service travel center networks in the United States. Founded in 1972 and headquartered in Westlake, Ohio, its more than 18,000 team members serve guests in 276 locations in 44 states, princi...

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Part-time, on-site
DATE POSTED
December 4, 2024

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