Dealer Service Representative

As a Dealer Service Representative at Thirty Three Threads, you'll be responsible for driving sales growth across a variety of distribution channels, which includes Pilates studios, health clubs, and e-commerce platforms. A key part of your role involves supporting the Regional Sales Manager, managing dealer inquiries, conducting outbound sales calls, and entering data for order management. You’ll also analyze sales reports for potential growth opportunities and assist with marketing feedback.

To thrive as a Dealer Service Representative at Thirty Three Threads, candidates should have at least 3 years of selling experience in the apparel industry or a related field, with a preference for those who possess a bachelor's degree in Business or Finance. A solid understanding of fitness activities like yoga and Pilates is crucial. Strong analytical skills to interpret sales reports and an ability to manage accounts effectively is also important.

Yes, experience in sales management is beneficial for the Dealer Service Representative role at Thirty Three Threads. Candidates should demonstrate a history of out-calling, upselling, and managing accounts. Your ability to analyze sales reports to identify growth opportunities will also be considered a valuable asset to the team.

The Dealer Service Representative position at Thirty Three Threads offers a flexible schedule with regular work hours from Monday to Friday, alongside opportunities for overtime and occasional weekends. Initially remote, this role may transition to a hybrid format depending on your location. You'll enjoy a wellness-focused work environment with perks like paid fitness time and a casual dress code.

At Thirty Three Threads, we value our team members and offer an attractive employee benefits package for the Dealer Service Representative role. This includes a product stipend starting at $800 per year, company-sponsored workout classes, generous discounts on products, insurance benefits, paid vacation bonuses, and more, all aimed to support your wellness and work-life balance.

In a sales support role like that of a Dealer Service Representative, prioritizing tasks effectively is crucial. I typically assess the urgency and importance of each task, using tools like to-do lists and calendar reminders to stay organized. Communication with the Sales team helps to ensure I focus on high-impact activities that contribute significantly to sales growth.

When handling customer inquiries, I always aim to listen actively and respond promptly. For instance, if a dealer has questions about product availability, I would verify the information quickly and provide them with accurate details, while also suggesting complementary products to enhance their experience.

Building strong relationships with dealers is all about trust and communication. Being proactive in reaching out, showing genuine interest in their success, and providing timely and meaningful support are key. I believe following up regularly and being available to assist them fosters loyalty and long-term partnerships.

When analyzing sales reports, I start by identifying trends and patterns in the data. I look for anomalies, high-performing products, and potential areas for improvement. This helps me make informed recommendations during sales strategies and drives focused discussions with the Regional Sales Manager.

My experience with upselling and cross-selling comes from several years in sales roles. I focus on understanding customer needs and then present additional products or services that can provide value or enhance their purchase. It's all about making these suggestions feel natural and beneficial to the customer.

In a sales role, I'm motivated by the drive to help others succeed and the challenge of achieving set targets. Making a positive impact on a dealer's business by providing quality products and service is incredibly fulfilling. Additionally, meeting or exceeding sales goals fuels my passion and ambition.

To stay informed about industry trends, I subscribe to relevant newsletters, attend webinars, and participate in trade shows. Networking with peers also provides insights into best practices and emerging trends, ensuring I remain knowledgeable and can share valuable information with our dealers.

Supporting the Regional Sales Manager involves close collaboration and proactive communication. I would share insights from dealer interactions, assist in preparing sales forecasts, and provide detailed reports on sales performance. Being able to anticipate their needs allows me to add significant value to the sales strategy.

During busy sales periods, effective time management is vital. I prioritize tasks based on urgency, set short-term goals, and utilize time-blocking techniques to ensure I stay focused on high-priority activities without getting overwhelmed, thus maintaining productivity.

My experience with remote sales operations has taught me the importance of self-discipline and effective communication tools. Utilizing technology to maintain regular check-ins with the team and setting clear objectives ensures everyone is aligned and accountable, regardless of location.