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Engagement Coordinator

about true


We are True, the fastest-growing global platform of innovative talent management products and services.

Our retained search professionals partner with high-growth, tech-enabled companies to place the

entrepreneurial leaders of tomorrow. Our clients are inventive, high-growth brands backed by leading

venture capital and private equity firms, as well as established public organizations.


With 17 offices in North America, EMEA, and APAC, our team of industry and functional specialists

leverage their deep networks to connect compelling companies with the world’s top talent. Since 2012,

True has grown from five to 400+ employees and expanded to offer a customizable platform of products

and services for developing leadership. From talent-management software, leadership assessments, and an

inclusive job platform aimed at increasing diversity in executive hiring, we are reinventing the antiquated

ways of the executive search industry and building the executive talent firm of the future.


True was founded on the belief that doing good is the pathway to doing well. Our success is a by-product

of doing the right thing—treating people right, listening to new ideas, and keeping culture at the heart of

our business. At True, building your own brand and shaping your professional journey isn’t just an

option, it’s an expectation.




about the role


The Engagement Coordinator (EC) at True Search will act as a key team member supporting Partners

and Principals in search execution. The EC role is indispensable and integral, ensuring clients and

candidates receive a consistent white glove experience. Over the course of a search, an effective EC will

function similar to a project manager owning our client/ candidate journey from start to finish. An EC will

be accountable for managing scheduling, interfacing with C-suite executives both internal and external,

travel coordination, document creation, database maintenance, and expense reporting.


what you’ll do
  • Owns the search calendar, prioritizes appointments, and works directly with partners, clients, and candidates to define the search schedule
  • Supports Partners with BD-related scheduling, expense reconciliation, and calendar management
  • Maintains Thrive database of all search-related candidate and client information
  • Coordinates travel for partners and candidates- both domestic and international
  • Processes expense reporting for partners and candidates


who you are
  • Flexible: able to pivot at a moment’s notice, adapt and prioritize to changing environments
  • Organized: process driven, obsessed with the details and accuracy- getting it right the first time
  • Problem Solver: independent thinker, proactively finding solutions to overcome obstacles both simple and complex
  • Professional: excellent communication skills, orally and in writing; confident and self-aware
  • Business Acumen: understands the big picture; knowledge and interest in operations and strategy, holistic understanding of evolving business needs


(preferred)
  • Undergraduate degree preferred
  • Minimum of 3 years experience supporting partners/senior level executives in an executive search firm or professional services firm
  • Proficient skills using Apple and G-Suite
  • Proven track record of managing numerous projects and competing demands with tight deadlines and daily/weekly deliverables


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in

the job application or interview process, to perform essential job functions, and to receive other benefits

and privileges of employment. Please contact us to request accommodation.

Average salary estimate

$75000 / YEARLY (est.)
min
max
$65000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Engagement Coordinator, True Platform

At True in San Francisco, CA, we’re excited to introduce an amazing opportunity for an Engagement Coordinator who thrives in a dynamic environment. As a key team member at True, you’ll work closely with our Partners and Principals to provide a seamless experience for both clients and candidates during the search execution process. Your role will be akin to that of a project manager, where you'll oversee the client and candidate journey from start to finish, ensuring every detail is taken care of. You’ll maintain the search calendar, manage scheduling, and communicate effectively with C-suite executives both internally and externally. Flexibility is crucial as you’ll need to adapt to evolving situations while meticulously maintaining our Thrive database. You’ll also coordinate travel arrangements for partners and candidates, and handle expense reporting with accuracy and professionalism. At True, you’re expected to be organized, detail-oriented, and proactive in finding solutions. If you have at least three years of experience in supporting senior executives, possess excellent communication skills, and have a strong interest in operations and strategy, we want to hear from you. Join us and help redefine talent management with innovation and integrity!

Frequently Asked Questions (FAQs) for Engagement Coordinator Role at True Platform
What are the responsibilities of the Engagement Coordinator at True?

The Engagement Coordinator at True is responsible for managing the search calendar, interfacing with C-suite executives, coordinating travel for partners and candidates, and ensuring that all search-related information is accurately maintained in our Thrive database. The role is pivotal in providing a white-glove experience throughout the entire search process.

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What qualifications are needed for the Engagement Coordinator position at True?

For the Engagement Coordinator role at True, candidates should have a minimum of three years of experience supporting senior-level executives, ideally in an executive search firm or professional services environment. An undergraduate degree is preferred, and proficiency in Apple and G-Suite tools is essential.

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How does the Engagement Coordinator support the Partners at True?

The Engagement Coordinator supports the Partners at True by managing their schedules, reconciling expenses, and assisting with business development-related scheduling. This pivotal role helps Partners focus on high-priority tasks and ensures smooth operations.

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What skills are essential for success as an Engagement Coordinator at True?

Essential skills for the Engagement Coordinator at True include flexibility to adapt to changing environments, strong organizational capabilities, problem-solving skills to overcome obstacles, and professional communication skills. A holistic understanding of business operations and strategy is also beneficial.

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What does the hiring process look like for the Engagement Coordinator at True?

The hiring process for the Engagement Coordinator at True typically includes an initial screening call, followed by interviews with senior team members. Candidates can expect to discuss their previous experience and how it relates to supporting executives in the executive search industry.

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Common Interview Questions for Engagement Coordinator
Can you describe your experience with scheduling for senior executives?

In your response, focus on mentioning specific tools or platforms you’ve used for scheduling, how you prioritize competing demands, and an example of a particularly challenging scheduling situation you managed successfully.

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How do you ensure accuracy and attention to detail in your work?

You can highlight your process for double-checking information, the importance of maintaining organized documentation, and perhaps share a past experience demonstrating your meticulous attention to detail.

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What strategies do you use to manage multiple projects with tight deadlines?

Here, discuss techniques like prioritization strategies, using project management tools, or how you communicate with team members to manage expectations effectively.

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Describe a time you had to solve a problem quickly. What was your approach?

Share a specific situation that illustrates your critical thinking and problem-solving skills. Explain how you assessed the situation, identified a solution, and implemented it effectively.

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What do you think are the key qualities of an effective Engagement Coordinator?

Discuss qualities such as adaptability, organization, strong communication skills, and a proactive approach to supporting executives and handling complex tasks efficiently.

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How familiar are you with the executive search industry?

Use this opportunity to discuss your background in the industry, any relevant experiences, and why you are passionate about talent management and executive search.

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Can you explain how you handle confidential information?

Talk about the importance of confidentiality in the role and provide examples of procedures you follow to protect sensitive information and maintain trust.

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What tools do you use for document creation and maintenance?

Mention specific software or tools you are proficient in, and perhaps elaborate on how you use them to enhance efficiency in documentation and reporting.

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How do you respond to feedback or criticism in your work?

Share your perspective on feedback as a growth opportunity. Mention how you incorporate constructive criticism into your workflow to improve your performance continually.

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Why do you want to work at True as an Engagement Coordinator?

In your answer, reflect on what attracts you to True's mission, culture, and the role itself. Connect your skills and values with those of the company to illustrate why you are a perfect fit.

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Global recruitment for board members, c-suite executives, VPs, directors and other strategic talent. We focus on investment firms, their portfolio companies, and public companies seeking transformativ...e growth. True Search is also a founding par...

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Full-time, on-site
DATE POSTED
April 18, 2025

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